{"schemaVersion":"jobsearcher.job.v1","id":"13bac689a14f45a62954db7f","url":"https://jobsearcher.com/jobs/13bac689a14f45a62954db7f","canonicalUrl":"https://jobsearcher.com/jobs/13bac689a14f45a62954db7f","title":"Principal Systems Architect","description":"About Engine\n\nAt Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.\nTo make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.\nMore than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.\nBacked by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.\nAs Principal Systems Architect for GTM & Business Systems at Engine, you'll own the end-to-end architecture of the platforms that power how we go to market: Salesforce (Sales Cloud, Service Cloud, Data Cloud), Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, that let these systems talk to each other, to our product, and to our engineering stack.\nYou're not maintaining someone else's setup. You're designing the blueprint, shipping production-grade automation, and setting the technical standard for how GTM systems and the multi-agent architecture that operates on them run at scale.\nThis is a senior individual contributor role. You architect, you build, and you ship. You partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount with Claude-powered agents and agent-to-agent orchestration as a first-class output, not a bolt-on.\nWhat You'll Own\nSalesforce Platform Architecture. Own the end-to-end design of Engine's Salesforce stack — Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud. Architect declarative-first, metadata-driven solutions (Flow, Permission Sets, TriggerAction patterns) that minimize technical debt and maximize admin velocity. Set the standard for governor limits, bulkification, sharing, and security — including the API and permission surfaces that MCP servers expose to Claude-powered agents.\nTray.io Orchestration & Integration Layer. Architect the middleware fabric that connects Salesforce to Outreach, ZoomInfo, Snowflake, Customer.io, AWS Connect, NetSuite, and dozens of GTM tools — and increasingly, to the agents that operate across them. Own workflow design, error handling, idempotency, retries, and observability. Make the call on when to use Tray vs. native Salesforce automation vs. Apex vs. event-driven patterns through Kafka vs. Claude-orchestrated agent flows.\nSales Engagement & Outreach Architecture. Own the technical architecture of Outreach — sequences, triggers, mappings, ZoomInfo enrichment, and the bi-directional sync with Salesforce. Design the signal layer and Claude-driven prioritization that powers AE/AM workflows, lead routing, and the ranked actions that show up in the Cockpit every morning.\nEngineering & Product Interface. Serve as the technical translator between Business Systems and Engineering. Partner with Product and Engineering on event streams (Kafka, webhooks), shared data contracts, Snowflake pipelines, MCP endpoints, and the customer-facing surfaces that touch Salesforce (Help Center, EVA chat/voice, Atlas). Own the integration patterns that let GTM systems — and the agents that operate on them — consume product data without becoming a bottleneck.\nSlack as the GTM Control Plane. Architect Slack as the operational surface for GTM — automated pulse reports, deal alerts, approval workflows, case routing, incident response, and Claude-powered agents that GTM teams can query in-channel and hand off to specialized agents downstream. Build Slack-native experiences (Block Kit, slash commands, modals, agent invocations) that move work out of inboxes and into the channels where decisions actually happen.\nSprint Execution & Communication. Manage your own backlog, prioritize with GTM and RevOps leadership, and ship on a two-week cadence. Communicate async-first. Surface blockers and design trade-offs before they become fires.\nWhat You'll Bring\nTechnical Depth\n8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud. You've designed for governor limits, multi-cloud sharing, and complex sObject models, not just configured out of the box.\nDeep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records.\nProduction experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync.\nStrong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design.\nHands-on experience building on Claude (or an equivalent frontier LLM) in production — model selection, prompt design, tool use, evals, prompt caching, structured outputs, and the cost/latency tradeoffs that come with running agents at scale.\nReal reps with multi-agent / agent-to-agent orchestration — capability discovery, task delegation, handoff protocols, shared state, and the patterns that keep multi-agent systems debuggable when something goes sideways.\nProven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design.\nSystems Thinking & Integration\nYou think in data models, event flows, and contracts — not screens. You design for downstream reporting, audit requirements, and cross-system consistency, including the contracts agents rely on.\nComfortable owning the full integration lifecycle: requirements, API review, sandbox, production deployment, observability, and post-launch optimization.\nStrong instincts on clicks vs. code, declarative vs. programmatic, Tray vs. Apex vs. Kafka vs. agent — and the ability to defend each call with business and technical reasoning.\nEngineering Collaboration\nYou speak the language of Product and Engineering. You read PRDs, review code, comment in GitHub PRs, and hold your own in architecture reviews.\nHands-on with version control, sandbox strategy, CI/CD for Salesforce (sfdx, scratch orgs, metadata deployments), and modern DevOps patterns.\nFamiliar with event-driven patterns, message queues, MCP servers, and the realities of distributed systems — eventual consistency, retries, dead-letter queues, and the difference between at-least-once and exactly-once delivery.\nSpeed & Execution\nAction-biased. You ship, iterate, and don't wait for perfect specs.\nAI-driven builder — fluent with Claude Code, Cursor, MCP servers, and the Anthropic API. You use AI to accelerate time-to-production on integrations, reviews, and documentation, and you have strong opinions on where it does and doesn't belong.\nCommunication\nTight, clear async writer — design decisions, blockers, and risk flags without being prompted.\nShows up to syncs with recommendations, not status.\nEscalates early and with proposed solutions.\nTranslates technical architecture into business impact language for Sales, RevOps, Marketing, and CX leadership.\nBonus\nShipped multi-agent systems or production MCP servers at meaningful scale.\nContributed to open-source MCP servers, A2A implementations, or agent frameworks.\nBackground building AI SDR, lead scoring, or account prioritization systems.\nExperience architecting call intelligence and conversational AI platforms (Attention, Gong, AWS Connect, Twilio).\nPrevious experience as the bridge between Business Systems and Engineering at a high-growth, venture-backed company.\nSalesforce certifications (Platform Developer II, Application Architect, System Architect, or CTA-track).\n#LI-MH1\nApplications for this role will be accepted through October18th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.\nCompensation\n\nOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.\nBase Pay Range\n$128,600 - $200,000 USD\nThe Engine Edge: Perks & Compensation\nWe believe in rewarding great work with great benefits:\nCompensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.\nBenefits: Check out our full list at engine.com/culture.\nEnvironments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.\nPerks and benefits may vary based on employment type, location, and more.\nReady to Build the Future of Work Travel?\nJoin us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.","company":"Engine","rawCompany":"engine","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-04T17:04:30.259Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Principal Systems Architect","description":"About Engine\n\nAt Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.\nTo make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.\nMore than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.\nBacked by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.\nAs Principal Systems Architect for GTM & Business Systems at Engine, you'll own the end-to-end architecture of the platforms that power how we go to market: Salesforce (Sales Cloud, Service Cloud, Data Cloud), Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, that let these systems talk to each other, to our product, and to our engineering stack.\nYou're not maintaining someone else's setup. You're designing the blueprint, shipping production-grade automation, and setting the technical standard for how GTM systems and the multi-agent architecture that operates on them run at scale.\nThis is a senior individual contributor role. You architect, you build, and you ship. You partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount with Claude-powered agents and agent-to-agent orchestration as a first-class output, not a bolt-on.\nWhat You'll Own\nSalesforce Platform Architecture. Own the end-to-end design of Engine's Salesforce stack — Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud. Architect declarative-first, metadata-driven solutions (Flow, Permission Sets, TriggerAction patterns) that minimize technical debt and maximize admin velocity. Set the standard for governor limits, bulkification, sharing, and security — including the API and permission surfaces that MCP servers expose to Claude-powered agents.\nTray.io Orchestration & Integration Layer. Architect the middleware fabric that connects Salesforce to Outreach, ZoomInfo, Snowflake, Customer.io, AWS Connect, NetSuite, and dozens of GTM tools — and increasingly, to the agents that operate across them. Own workflow design, error handling, idempotency, retries, and observability. Make the call on when to use Tray vs. native Salesforce automation vs. Apex vs. event-driven patterns through Kafka vs. Claude-orchestrated agent flows.\nSales Engagement & Outreach Architecture. Own the technical architecture of Outreach — sequences, triggers, mappings, ZoomInfo enrichment, and the bi-directional sync with Salesforce. Design the signal layer and Claude-driven prioritization that powers AE/AM workflows, lead routing, and the ranked actions that show up in the Cockpit every morning.\nEngineering & Product Interface. Serve as the technical translator between Business Systems and Engineering. Partner with Product and Engineering on event streams (Kafka, webhooks), shared data contracts, Snowflake pipelines, MCP endpoints, and the customer-facing surfaces that touch Salesforce (Help Center, EVA chat/voice, Atlas). Own the integration patterns that let GTM systems — and the agents that operate on them — consume product data without becoming a bottleneck.\nSlack as the GTM Control Plane. Architect Slack as the operational surface for GTM — automated pulse reports, deal alerts, approval workflows, case routing, incident response, and Claude-powered agents that GTM teams can query in-channel and hand off to specialized agents downstream. Build Slack-native experiences (Block Kit, slash commands, modals, agent invocations) that move work out of inboxes and into the channels where decisions actually happen.\nSprint Execution & Communication. Manage your own backlog, prioritize with GTM and RevOps leadership, and ship on a two-week cadence. Communicate async-first. Surface blockers and design trade-offs before they become fires.\nWhat You'll Bring\nTechnical Depth\n8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud. You've designed for governor limits, multi-cloud sharing, and complex sObject models, not just configured out of the box.\nDeep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records.\nProduction experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync.\nStrong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design.\nHands-on experience building on Claude (or an equivalent frontier LLM) in production — model selection, prompt design, tool use, evals, prompt caching, structured outputs, and the cost/latency tradeoffs that come with running agents at scale.\nReal reps with multi-agent / agent-to-agent orchestration — capability discovery, task delegation, handoff protocols, shared state, and the patterns that keep multi-agent systems debuggable when something goes sideways.\nProven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design.\nSystems Thinking & Integration\nYou think in data models, event flows, and contracts — not screens. You design for downstream reporting, audit requirements, and cross-system consistency, including the contracts agents rely on.\nComfortable owning the full integration lifecycle: requirements, API review, sandbox, production deployment, observability, and post-launch optimization.\nStrong instincts on clicks vs. code, declarative vs. programmatic, Tray vs. Apex vs. Kafka vs. agent — and the ability to defend each call with business and technical reasoning.\nEngineering Collaboration\nYou speak the language of Product and Engineering. You read PRDs, review code, comment in GitHub PRs, and hold your own in architecture reviews.\nHands-on with version control, sandbox strategy, CI/CD for Salesforce (sfdx, scratch orgs, metadata deployments), and modern DevOps patterns.\nFamiliar with event-driven patterns, message queues, MCP servers, and the realities of distributed systems — eventual consistency, retries, dead-letter queues, and the difference between at-least-once and exactly-once delivery.\nSpeed & Execution\nAction-biased. You ship, iterate, and don't wait for perfect specs.\nAI-driven builder — fluent with Claude Code, Cursor, MCP servers, and the Anthropic API. You use AI to accelerate time-to-production on integrations, reviews, and documentation, and you have strong opinions on where it does and doesn't belong.\nCommunication\nTight, clear async writer — design decisions, blockers, and risk flags without being prompted.\nShows up to syncs with recommendations, not status.\nEscalates early and with proposed solutions.\nTranslates technical architecture into business impact language for Sales, RevOps, Marketing, and CX leadership.\nBonus\nShipped multi-agent systems or production MCP servers at meaningful scale.\nContributed to open-source MCP servers, A2A implementations, or agent frameworks.\nBackground building AI SDR, lead scoring, or account prioritization systems.\nExperience architecting call intelligence and conversational AI platforms (Attention, Gong, AWS Connect, Twilio).\nPrevious experience as the bridge between Business Systems and Engineering at a high-growth, venture-backed company.\nSalesforce certifications (Platform Developer II, Application Architect, System Architect, or CTA-track).\n#LI-MH1\nApplications for this role will be accepted through October18th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.\nCompensation\n\nOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.\nBase Pay Range\n$128,600 - $200,000 USD\nThe Engine Edge: Perks & Compensation\nWe believe in rewarding great work with great benefits:\nCompensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.\nBenefits: Check out our full list at engine.com/culture.\nEnvironments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.\nPerks and benefits may vary based on employment type, location, and more.\nReady to Build the Future of Work Travel?\nJoin us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.","datePosted":"2026-08-04T17:04:30.259Z","dateModified":"2026-08-04T17:04:30.259Z","hiringOrganization":{"@type":"Organization","name":"Engine","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"13bac689a14f45a62954db7f"},"url":"https://jobsearcher.com/jobs/13bac689a14f45a62954db7f"}}