{"schemaVersion":"jobsearcher.job.v1","id":"133913f22d091217d531dfdb","url":"https://jobsearcher.com/jobs/133913f22d091217d531dfdb","canonicalUrl":"https://jobsearcher.com/jobs/133913f22d091217d531dfdb","title":"Technical Support Advisor","description":"Company Description 2touch offers fast and easy Point of Sale (POS) solutions for bars and restaurants, helping clients streamline customer transactions and enhance their operations. With over 20 years of industry experience, we have developed software tailored to meet the needs of various establishments, from local bars to leading bar management groups. Our goal is to simplify the POS selection process and empower businesses to thrive with efficient systems. Role Description This is a full-time remote role for a Technical Support Advisor at 2touch. The Technical Support Advisor will be responsible for providing customer support, troubleshooting technical issues, and ensuring customer satisfaction through effective communication and problem-solving. Daily tasks may include assisting customers with POS system inquiries, resolving technical issues, and offering guidance on system functionalities. Qualifications Customer Satisfaction and Customer Support skillsTechnical Support and Troubleshooting abilitiesStrong Interpersonal SkillsExperience in IT support or related fieldAbility to communicate technical information clearlyProblem-solving and critical thinking skillsFamiliarity with POS systems is a plusRelevant certification or degree in IT or related field","company":"2touch","rawCompany":"2touch","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:12:40.607Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Advisor","description":"Company Description 2touch offers fast and easy Point of Sale (POS) solutions for bars and restaurants, helping clients streamline customer transactions and enhance their operations. With over 20 years of industry experience, we have developed software tailored to meet the needs of various establishments, from local bars to leading bar management groups. Our goal is to simplify the POS selection process and empower businesses to thrive with efficient systems. Role Description This is a full-time remote role for a Technical Support Advisor at 2touch. The Technical Support Advisor will be responsible for providing customer support, troubleshooting technical issues, and ensuring customer satisfaction through effective communication and problem-solving. Daily tasks may include assisting customers with POS system inquiries, resolving technical issues, and offering guidance on system functionalities. Qualifications Customer Satisfaction and Customer Support skillsTechnical Support and Troubleshooting abilitiesStrong Interpersonal SkillsExperience in IT support or related fieldAbility to communicate technical information clearlyProblem-solving and critical thinking skillsFamiliarity with POS systems is a plusRelevant certification or degree in IT or related field","datePosted":"2026-08-14T11:12:40.607Z","dateModified":"2026-08-14T11:12:40.607Z","hiringOrganization":{"@type":"Organization","name":"2touch","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"133913f22d091217d531dfdb"},"url":"https://jobsearcher.com/jobs/133913f22d091217d531dfdb"}}