{"schemaVersion":"jobsearcher.job.v1","id":"12c9898632f5136facd2346f","url":"https://jobsearcher.com/jobs/12c9898632f5136facd2346f","canonicalUrl":"https://jobsearcher.com/jobs/12c9898632f5136facd2346f","title":"Integrations Engineer - North America","description":"North America\nIntegrations Engineer – North America\nJoin Plotline as an early Integrations Engineer in North America and play a hands-on role in executing customer integrations as we expand internationally. As a vital member of our delivery and customer success team, you’ll work closely with enterprise clients to ensure the smooth and successful technical implementation of our platform, driving immediate value and seamless adoption.\nAbout Our Company\nExpanding into North America as part of our global growth strategy\nServing leading apps such as Step, mFour, and more\nProven record as an enterprise-grade app personalization platform\nOpportunity to directly impact our integration delivery process, influencing product and implementation best practices\nAbout This Role\nAs our first North American Integrations Engineer, you’ll be responsible for the day-to-day technical execution of customer integrations. You will work side-by-side with enterprise client teams to implement, configure, and troubleshoot integrations with Plotline’s platform. You’ll be the main technical contact during setup, focusing on efficient delivery, rapid issue resolution, and excellent customer experience. Collaboration with product, engineering, solutions architects, and customer success will be key to driving integration delivery excellence.\nKey Challenges You’ll Solve\nIntegration Execution: Deliver hands-on technical integration and ensure clients are up and running quickly and correctly\nTechnical Problem-Solving: Troubleshoot implementation issues in real time and resolve obstacles to go-live\nCustomer Enablement: Guide client engineering teams through setup, configuration, and best practices\nQuality Assurance: Validate and test integrations to ensure reliability, security, and quality standards are met\nContinuous Improvement: Capture learnings and provide feedback to improve integration processes and product features\nOutcomes Expected\nQ1 Objectives: Complete technical integrations for the first 5+ North American enterprise clients\nQ2 Objectives: Reduce average implementation times and improve customer satisfaction scores during onboarding\nYear 1 Objectives: Support $2M+ of new customer integrations; help evolve scalable onboarding processes and tools for NA customers\nResponsibilities\nIntegration Implementation\nExecute hands-on configuration and implementation of Plotline with enterprise apps, backends, and APIs\nCollaborate with customer engineers to ensure all technical requirements are met\nProvide technical guidance on using Plotline’s SDKs, APIs, and platform capabilities\nTroubleshoot, debug, and resolve technical issues during the integration process\nCustomer Support & Communication\nLead technical calls, integration workshops, and check-ins through implementation\nMaintain clear documentation of integration steps and outcomes\nOffer proactive communication, updates, and guidance to client teams during initial ramp\nInternal Collaboration\nPartner closely with product, engineering, solutions architects, and support to resolve integration challenges and escalate issues where needed\nContribute to internal resources and playbooks to refine integration best practices\nRequirements\nProfessional Experience\n2+ years experience as an Integrations Engineer, Implementation Engineer, or Technical Support Engineer (preferably in SaaS/enterprise software)\nDemonstrated experience integrating with APIs, SDKs, and/or app platforms\nHands-on engineering experience with enterprise clients\nCore Competencies\nTechnical Skills: Proficient in configuring cloud platforms, REST APIs, SDKs, and modern integration tools\nProblem-Solving: Strong troubleshooting and debugging skills; comfortable with live technical problem resolution\nCustomer Focus: Excellent communication with both technical and non-technical audiences; eagerness to serve as the trusted point of contact\nProcess-Oriented: Detail-oriented, organized, with a passion for documentation and repeatable processes\nTeam-Oriented: Collaborative and proactive with cross-functional partners\nAgile: Able to thrive in a fast-paced, evolving environment\nReady to Drive Our NA Integration Success?\nIf you’re passionate about making enterprise customers successful through hands-on technical delivery and want to play a defining role in Plotline’s North American growth, we’d love to connect.\nThis is your opportunity to be the face of technical delivery, directly impact customer adoption, and shape how we deliver integration excellence at Plotline across a dynamic and expanding market.","company":"Plotline","rawCompany":"plotline","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T07:57:47.454Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Integrations Engineer - North America","description":"North America\nIntegrations Engineer – North America\nJoin Plotline as an early Integrations Engineer in North America and play a hands-on role in executing customer integrations as we expand internationally. As a vital member of our delivery and customer success team, you’ll work closely with enterprise clients to ensure the smooth and successful technical implementation of our platform, driving immediate value and seamless adoption.\nAbout Our Company\nExpanding into North America as part of our global growth strategy\nServing leading apps such as Step, mFour, and more\nProven record as an enterprise-grade app personalization platform\nOpportunity to directly impact our integration delivery process, influencing product and implementation best practices\nAbout This Role\nAs our first North American Integrations Engineer, you’ll be responsible for the day-to-day technical execution of customer integrations. You will work side-by-side with enterprise client teams to implement, configure, and troubleshoot integrations with Plotline’s platform. You’ll be the main technical contact during setup, focusing on efficient delivery, rapid issue resolution, and excellent customer experience. Collaboration with product, engineering, solutions architects, and customer success will be key to driving integration delivery excellence.\nKey Challenges You’ll Solve\nIntegration Execution: Deliver hands-on technical integration and ensure clients are up and running quickly and correctly\nTechnical Problem-Solving: Troubleshoot implementation issues in real time and resolve obstacles to go-live\nCustomer Enablement: Guide client engineering teams through setup, configuration, and best practices\nQuality Assurance: Validate and test integrations to ensure reliability, security, and quality standards are met\nContinuous Improvement: Capture learnings and provide feedback to improve integration processes and product features\nOutcomes Expected\nQ1 Objectives: Complete technical integrations for the first 5+ North American enterprise clients\nQ2 Objectives: Reduce average implementation times and improve customer satisfaction scores during onboarding\nYear 1 Objectives: Support $2M+ of new customer integrations; help evolve scalable onboarding processes and tools for NA customers\nResponsibilities\nIntegration Implementation\nExecute hands-on configuration and implementation of Plotline with enterprise apps, backends, and APIs\nCollaborate with customer engineers to ensure all technical requirements are met\nProvide technical guidance on using Plotline’s SDKs, APIs, and platform capabilities\nTroubleshoot, debug, and resolve technical issues during the integration process\nCustomer Support & Communication\nLead technical calls, integration workshops, and check-ins through implementation\nMaintain clear documentation of integration steps and outcomes\nOffer proactive communication, updates, and guidance to client teams during initial ramp\nInternal Collaboration\nPartner closely with product, engineering, solutions architects, and support to resolve integration challenges and escalate issues where needed\nContribute to internal resources and playbooks to refine integration best practices\nRequirements\nProfessional Experience\n2+ years experience as an Integrations Engineer, Implementation Engineer, or Technical Support Engineer (preferably in SaaS/enterprise software)\nDemonstrated experience integrating with APIs, SDKs, and/or app platforms\nHands-on engineering experience with enterprise clients\nCore Competencies\nTechnical Skills: Proficient in configuring cloud platforms, REST APIs, SDKs, and modern integration tools\nProblem-Solving: Strong troubleshooting and debugging skills; comfortable with live technical problem resolution\nCustomer Focus: Excellent communication with both technical and non-technical audiences; eagerness to serve as the trusted point of contact\nProcess-Oriented: Detail-oriented, organized, with a passion for documentation and repeatable processes\nTeam-Oriented: Collaborative and proactive with cross-functional partners\nAgile: Able to thrive in a fast-paced, evolving environment\nReady to Drive Our NA Integration Success?\nIf you’re passionate about making enterprise customers successful through hands-on technical delivery and want to play a defining role in Plotline’s North American growth, we’d love to connect.\nThis is your opportunity to be the face of technical delivery, directly impact customer adoption, and shape how we deliver integration excellence at Plotline across a dynamic and expanding market.","datePosted":"2026-04-09T07:57:47.454Z","dateModified":"2026-04-09T07:57:47.454Z","hiringOrganization":{"@type":"Organization","name":"Plotline","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"12c9898632f5136facd2346f"},"url":"https://jobsearcher.com/jobs/12c9898632f5136facd2346f"}}