Front Desk Associate

Job Description Front Desk Agent – Fairfield Inn & Suites Parsippany by Marriott Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Fairfield Inn & Suites Parsippany by Marriott is looking for a friendly, energetic, and customer-focused Front Desk Agent to join our team. The ideal candidate will provide exceptional guest service, ensure smooth front desk operations, and create a welcoming experience for all guests. Responsibilities:Greet and welcome guests with professionalism and hospitalityHandle guest check-ins and check-outs efficientlyAnswer phone calls, respond to guest inquiries, and assist with reservationsProcess payments and maintain accurate recordsAddress guest concerns and resolve issues in a timely mannerCoordinate with housekeeping and maintenance teams to ensure guest satisfactionMaintain cleanliness and organization of the front desk areaFollow Marriott brand standards and hotel policies Qualifications:Previous hotel or customer service experience preferredExperience with hotel PMS systems is a plusStrong communication and multitasking skillsAbility to work flexible schedules, including weekends and holidaysPositive attitude and team-oriented mindsetProfessional appearance and customer-focused personality Benefits:Competitive payMarriott hotel discountsGrowth opportunities within the companySupportive and friendly work environment Join our team and become part of a company dedicated to hospitality excellence and guest satisfaction. xmcpwfu Apply today!