Billing Office Manager

DescriptionBilling Office ManagerJob Summary:The Business Office Manager will supervise and coordinate third-party billing and the application of payments for the business office.Supervisory Responsibilities:• Oversee the daily workflow of the department.• Train, evaluate, and initiate disciplinary action for supervised employees.• Ensure that employees report to work on time and complete time sheets.Duties/Responsibilities:• Coordinate the insurance billing function of the business office and ensure the proper application of patient, insurance, and other payments.• Prepare weekly and monthly reports on third-party billings, accounts pending diagnoses, and late charges.• Perform Billing Clerk and Cashier duties and coordinate and perform insurance follow-up procedures.• Perform other clerical or supervisory duties as assigned by the Revenue Cycle Director• Collaborate with other departments to get and analyze additional information about patients to be able to record and process billing effectively.• Give a report of all concerns and issues to the Revenue Cycle Director for prompt necessary action.• Remain updated on HIPAA and all other health information management issues and regulations.Required Skills/Abilities:• Extensive experience in medical insurance and healthcare billing and collections within a health system or medical practice.• Possess profound knowledge and understanding of rules and regulations affecting medical billing and insurance verification• Deep knowledge and understanding of revenue cycle, collections, and payment posting, medical billing, Medicare and Medicaid, and third-party payers• Thorough knowledge and working experience of CPT and ICD9 codes, UB04 claim forms, HCFA 1500, HIPAA, medical terminology, appeal processes, billing and insurance regulations, and insurance benefits• Solid knowledge of basic accounting principles and business management to be able to effectively give direction to the billing and coding office• Strong negotiation skills to be able to effectively deal with customers and secure payment, as well as to be able to discuss the finances of patients• Detail-oriented with the ability to work under pressure and frequent interruptions from staff and patients without being distracted• Strong ability to communicate effectively with staff, colleagues, patients, physicians, and insurers in person, over the telephone, and in writing• Strong proficiency in the use of Word, Outlook, Excel, and other Microsoft Office tools• Strong ability to display exceptional initiative and work under little or no supervision• Strong ability to train and supervise the work of employees; effectively organize, prioritize, and schedule tasks to ensure practice timelines are met• Strong ability to handle problems consisting of multiple variables in an organized manner.Education and Experience:• Bachelor's degree in finance, accounting, or related field preferred.• Proven experience in a billing management role. A minimum of three years of experience is preferred.Physical Requirements:• Prolonged periods of sitting at a desk and working on a computer.