{"schemaVersion":"jobsearcher.job.v1","id":"12405ccc3034352ee77d20ca","url":"https://jobsearcher.com/jobs/12405ccc3034352ee77d20ca","canonicalUrl":"https://jobsearcher.com/jobs/12405ccc3034352ee77d20ca","title":"Technical Support Associate","description":"Job Description:As a Technical Support Associate, you will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our client internal customers. We are looking for an enthusiastic candidate who enjoys a fast-paced environment, has great customer service skills and a \"can-do\" spirit.Responsibilities: Work with a team of Desktop Support technicians in one of the largest service centers at Client with over 6,000 users.System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops.Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors, and personal printers.Also required to provide phone support and remote assistance as needed.Deploy and reclaim computer equipment which includes maintaining asset management database with current status.Document work in various tools. (Remedy, Clarity)Provide excellent customer support to Client employees..Required Skills, Experiences, Education and Competencies:The successful candidate will have a bachelor’s degree in technology and/or a minimum 1-3 years’ recent experience supporting technology in an enterprise-wide internal Service Center environment.A working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11, and Mac OS X) is desired.Should demonstrate strong communication skills, including both written and verbal.The hourly range for roles of this nature are $18.00 to $20.00/hr. Rates are heavily dependent on skills, experience, location, and industry.cyberThink is an Equal Opportunity Employer.","company":"Cyberthink","rawCompany":"cyberthink","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-23T13:22:36.505Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Associate","description":"Job Description:As a Technical Support Associate, you will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our client internal customers. We are looking for an enthusiastic candidate who enjoys a fast-paced environment, has great customer service skills and a \"can-do\" spirit.Responsibilities: Work with a team of Desktop Support technicians in one of the largest service centers at Client with over 6,000 users.System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops.Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors, and personal printers.Also required to provide phone support and remote assistance as needed.Deploy and reclaim computer equipment which includes maintaining asset management database with current status.Document work in various tools. (Remedy, Clarity)Provide excellent customer support to Client employees..Required Skills, Experiences, Education and Competencies:The successful candidate will have a bachelor’s degree in technology and/or a minimum 1-3 years’ recent experience supporting technology in an enterprise-wide internal Service Center environment.A working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11, and Mac OS X) is desired.Should demonstrate strong communication skills, including both written and verbal.The hourly range for roles of this nature are $18.00 to $20.00/hr. Rates are heavily dependent on skills, experience, location, and industry.cyberThink is an Equal Opportunity Employer.","datePosted":"2026-07-23T13:22:36.505Z","dateModified":"2026-07-23T13:22:36.505Z","hiringOrganization":{"@type":"Organization","name":"Cyberthink","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"12405ccc3034352ee77d20ca"},"url":"https://jobsearcher.com/jobs/12405ccc3034352ee77d20ca"}}