{"schemaVersion":"jobsearcher.job.v1","id":"1213b9ef6dab360ef7df8000","url":"https://jobsearcher.com/jobs/1213b9ef6dab360ef7df8000","canonicalUrl":"https://jobsearcher.com/jobs/1213b9ef6dab360ef7df8000","title":"Program Manager","description":"Role Location: Greater Minneapolis/St. Paul area (partial in-office requirement).\nAbout Bold Orange:\nBold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers.\nPosition Summary:\nThe Program Manager is a senior leadership role within the Project Management department primarily focused on driving client delivery excellence, optimal portfolio health and growth through financial responsibility, staffing, and operational consistency across a portfolio of businesses. The Program Manager acts as a key contributor in the project management departments evolution and optimization, fostering project management team growth and the implementation of the department's innovation roadmap.\nPosition Duties and Responsibilities:\nFinancial Acumen & Responsibility\nIn collaboration with Client Strategy & Services, lead the financial health of a portfolio of business and maintain set agency margins to drive success at the top level, across all businesses within, monitoring overall forecasting and process adherence and flagging potential red flags\nProject estimation of new business and organic client opportunities ensuring accurate data and a consistent approach\nManage and support project managers at all levels to ensure that forecasting is achieved and consistent month-over-month, providing course correction where necessary\nStaffing for Growth, Quality & Delivery\nEnsure all businesses within the portfolio are staffed appropriately to support client work and delivery excellence. Manage PM and support team capacity, including escalating and identifying new project management hiring needs\nContinual staff oversight to identify gaps, incremental work and/or misaligned skillsets that hinder exceptional delivery\nFacilitate capacity and forecasting needs based on work shifts, incremental scopes, and re-forecasting efforts to proactively identify needs\nSupport and sometimes lead the sourcing and management of contractor needs, including guiding project management talent through the approval and management processes\nOperational Consistency & Evolution\nLead and support project managers delivering integrated projects that span multiple functional departments i.e., strategy, UX/UI, media, martech implementations, data & analytics, SEO, and technical delivery\nDrive operational excellence and consistency across individual portfolios as well as the organization as a whole, by ensuring agency integrated delivery process compliance and evolution to meet both team and client expectations\nDrive required documentation and retrospectives by client, ensuring processes are documented, evolving based on learnings, and shared out as necessary\nProject Management Department Leadership & Innovation\nGuide and foster project management team growth by identifying and managing existing and new skillsets, growth areas, and areas of interest to map and align PM talent to the appropriate work\nTrain and facilitate the PM onboarding process for all new PM hires, ensuring consistency in support and approach that expands beyond general new hire onboarding\nManage and address individual feedback and performance opportunities for PM’s aligned to the portfolio of business\nSupport the implementation and definition of the innovation roadmap, bringing insight and a POV through relevant project learnings, new technologies, and the piloting of new processes\nRequired Qualifications & Experience:\n10+ years of project management experience from a digital marketing agency environment\nA history of robust project management leadership that spans strategy, creative, technology implementation, data, SEO, and marketing automation initiatives\nDemonstrated ability to drive financial health, manage forecasting adherence, and review P&L reports for a portfolio of businesses\nExtensive experience estimating integrated delivery projects of $25k and over for organic and new business opportunities\nAbility to think strategically and contribute to department planning, evolution, and innovation initiatives as a leader on the team\nPrevious experience and enjoyment of staffing oversight, including capacity management, skill alignment, and contractor management\nStrong background driving operational excellence, process compliance, and evolution for integrated project delivery\nPrevious experience and passion for people management\nDesire to contribute, lead, and champion while continually reprioritizing for ideal outcomes and support needed day to day\nCool under pressure with a genuine enjoyment of agency\nWho We Are:\nOur tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell‑O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.\nBOCO Salary & Benefits Statement:\nAt Bold Orange, we’re committed to creating an equitable and inclusive workplace where every employee feels valued and supported.\nCompensation:\nWe benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location at the time of offer. This position is anticipated to compensate up to $120k annually for the ideal candidate.\n\nBenefits That Matter:\nOur benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:\nMedical, dental, and vision insurance\nVirtual mental health support\nHealth Savings and Flexible Spending Accounts (including dependent care)\nInfertility and critical illness benefits\n401(k) with generous 6–10% employer contribution\nPaid parental leave\nTuition reimbursement\nFree parking and commuter support\nNote: Some benefits apply only to full-time employees.\nEqual Opportunity Employer:\nWe are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients or vendors.","company":"Bold Orange","rawCompany":"bold orange","city":"Minneapolis","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:08:26.566Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Role Location: Greater Minneapolis/St. Paul area (partial in-office requirement).\nAbout Bold Orange:\nBold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers.\nPosition Summary:\nThe Program Manager is a senior leadership role within the Project Management department primarily focused on driving client delivery excellence, optimal portfolio health and growth through financial responsibility, staffing, and operational consistency across a portfolio of businesses. The Program Manager acts as a key contributor in the project management departments evolution and optimization, fostering project management team growth and the implementation of the department's innovation roadmap.\nPosition Duties and Responsibilities:\nFinancial Acumen & Responsibility\nIn collaboration with Client Strategy & Services, lead the financial health of a portfolio of business and maintain set agency margins to drive success at the top level, across all businesses within, monitoring overall forecasting and process adherence and flagging potential red flags\nProject estimation of new business and organic client opportunities ensuring accurate data and a consistent approach\nManage and support project managers at all levels to ensure that forecasting is achieved and consistent month-over-month, providing course correction where necessary\nStaffing for Growth, Quality & Delivery\nEnsure all businesses within the portfolio are staffed appropriately to support client work and delivery excellence. Manage PM and support team capacity, including escalating and identifying new project management hiring needs\nContinual staff oversight to identify gaps, incremental work and/or misaligned skillsets that hinder exceptional delivery\nFacilitate capacity and forecasting needs based on work shifts, incremental scopes, and re-forecasting efforts to proactively identify needs\nSupport and sometimes lead the sourcing and management of contractor needs, including guiding project management talent through the approval and management processes\nOperational Consistency & Evolution\nLead and support project managers delivering integrated projects that span multiple functional departments i.e., strategy, UX/UI, media, martech implementations, data & analytics, SEO, and technical delivery\nDrive operational excellence and consistency across individual portfolios as well as the organization as a whole, by ensuring agency integrated delivery process compliance and evolution to meet both team and client expectations\nDrive required documentation and retrospectives by client, ensuring processes are documented, evolving based on learnings, and shared out as necessary\nProject Management Department Leadership & Innovation\nGuide and foster project management team growth by identifying and managing existing and new skillsets, growth areas, and areas of interest to map and align PM talent to the appropriate work\nTrain and facilitate the PM onboarding process for all new PM hires, ensuring consistency in support and approach that expands beyond general new hire onboarding\nManage and address individual feedback and performance opportunities for PM’s aligned to the portfolio of business\nSupport the implementation and definition of the innovation roadmap, bringing insight and a POV through relevant project learnings, new technologies, and the piloting of new processes\nRequired Qualifications & Experience:\n10+ years of project management experience from a digital marketing agency environment\nA history of robust project management leadership that spans strategy, creative, technology implementation, data, SEO, and marketing automation initiatives\nDemonstrated ability to drive financial health, manage forecasting adherence, and review P&L reports for a portfolio of businesses\nExtensive experience estimating integrated delivery projects of $25k and over for organic and new business opportunities\nAbility to think strategically and contribute to department planning, evolution, and innovation initiatives as a leader on the team\nPrevious experience and enjoyment of staffing oversight, including capacity management, skill alignment, and contractor management\nStrong background driving operational excellence, process compliance, and evolution for integrated project delivery\nPrevious experience and passion for people management\nDesire to contribute, lead, and champion while continually reprioritizing for ideal outcomes and support needed day to day\nCool under pressure with a genuine enjoyment of agency\nWho We Are:\nOur tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell‑O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.\nBOCO Salary & Benefits Statement:\nAt Bold Orange, we’re committed to creating an equitable and inclusive workplace where every employee feels valued and supported.\nCompensation:\nWe benchmark salaries across industry standards and local markets to ensure we offer competitive, fair compensation. Final offers reflect a candidate’s skills, experience, and location at the time of offer. This position is anticipated to compensate up to $120k annually for the ideal candidate.\n\nBenefits That Matter:\nOur benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:\nMedical, dental, and vision insurance\nVirtual mental health support\nHealth Savings and Flexible Spending Accounts (including dependent care)\nInfertility and critical illness benefits\n401(k) with generous 6–10% employer contribution\nPaid parental leave\nTuition reimbursement\nFree parking and commuter support\nNote: Some benefits apply only to full-time employees.\nEqual Opportunity Employer:\nWe are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients or vendors.","datePosted":"2026-04-09T09:08:26.566Z","dateModified":"2026-04-09T09:08:26.566Z","hiringOrganization":{"@type":"Organization","name":"Bold Orange","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Minneapolis","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1213b9ef6dab360ef7df8000"},"url":"https://jobsearcher.com/jobs/1213b9ef6dab360ef7df8000"}}