{"schemaVersion":"jobsearcher.job.v1","id":"1209fb40a02ed55de7e3c2ee","url":"https://jobsearcher.com/jobs/1209fb40a02ed55de7e3c2ee","canonicalUrl":"https://jobsearcher.com/jobs/1209fb40a02ed55de7e3c2ee","title":"Learning and Development Specialist","description":"Location: United States, Texas, Austin.\r\nPosting Date: July 02, 2026.\r\nResponsibilities\r\nReviewing best practice scenarios with teammates to test knowledge of the business.\r\nLeading group role plays centered around specific areas of scripting.\r\nListening to recorded calls with teammates and offering feedback on areas that need improvement.\r\nAssisting with initial training role plays when needed.\r\nReviewing calls sent back by other departments for quality control and training opportunities.\r\nTraining teammates on taking incoming calls from traditional media source inquiries.\r\nFinding missed opportunities through our software.\r\nConducting seasonal trainings.\r\nGathering and sending data to other departments.\r\nPerforming other job duties as assigned.\r\nQualifications\r\nHigh School Diploma or equivalent preferred.\r\nExperience managing a team preferred.\r\nHighly motivated, self-driven, and detail-oriented.\r\nNurturing and professional attitude.\r\nReliable attendance and punctuality.\r\nAbility to demonstrate knowledge of the scripting, verbatim.\r\nProficient in Microsoft Office, especially Excel.\r\nStrong note-taking abilities and attention to detail.\r\nAbility to deliver positive, yet honest feedback to teammates based on performance.\r\nAbility to organize and prioritize based on the needs of the organization.\r\nBenefits\r\nMedical, Dental, and Vision Insurance.\r\nTeammate Assistance Plan.\r\nTuition Reimbursement.\r\n401(k) with 50% match up to 6% of annual pay.\r\nPaid Time Off.\r\nCompany Paid Holidays.\r\nPaid Volunteer Time.\r\nAnd more!\r\nPay range: $75,000 - $85,000 annually.\r\nWe are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.\r\nJ-18808-Ljbffr","company":"Andersen","rawCompany":"andersen","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:29:25.294Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Learning and Development Specialist","description":"Location: United States, Texas, Austin.\r\nPosting Date: July 02, 2026.\r\nResponsibilities\r\nReviewing best practice scenarios with teammates to test knowledge of the business.\r\nLeading group role plays centered around specific areas of scripting.\r\nListening to recorded calls with teammates and offering feedback on areas that need improvement.\r\nAssisting with initial training role plays when needed.\r\nReviewing calls sent back by other departments for quality control and training opportunities.\r\nTraining teammates on taking incoming calls from traditional media source inquiries.\r\nFinding missed opportunities through our software.\r\nConducting seasonal trainings.\r\nGathering and sending data to other departments.\r\nPerforming other job duties as assigned.\r\nQualifications\r\nHigh School Diploma or equivalent preferred.\r\nExperience managing a team preferred.\r\nHighly motivated, self-driven, and detail-oriented.\r\nNurturing and professional attitude.\r\nReliable attendance and punctuality.\r\nAbility to demonstrate knowledge of the scripting, verbatim.\r\nProficient in Microsoft Office, especially Excel.\r\nStrong note-taking abilities and attention to detail.\r\nAbility to deliver positive, yet honest feedback to teammates based on performance.\r\nAbility to organize and prioritize based on the needs of the organization.\r\nBenefits\r\nMedical, Dental, and Vision Insurance.\r\nTeammate Assistance Plan.\r\nTuition Reimbursement.\r\n401(k) with 50% match up to 6% of annual pay.\r\nPaid Time Off.\r\nCompany Paid Holidays.\r\nPaid Volunteer Time.\r\nAnd more!\r\nPay range: $75,000 - $85,000 annually.\r\nWe are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:29:25.294Z","dateModified":"2026-07-16T01:29:25.294Z","hiringOrganization":{"@type":"Organization","name":"Andersen","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1209fb40a02ed55de7e3c2ee"},"url":"https://jobsearcher.com/jobs/1209fb40a02ed55de7e3c2ee"}}