{"schemaVersion":"jobsearcher.job.v1","id":"119431a3aaa851f3a91c0605","url":"https://jobsearcher.com/jobs/119431a3aaa851f3a91c0605","canonicalUrl":"https://jobsearcher.com/jobs/119431a3aaa851f3a91c0605","title":"Cobol program","description":"STRATRUS and Cobol programing Responsibilities To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans. To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations /L3 level support and doing incident & problem management Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. #J-18808-Ljbffr","company":"TechDigital Group","rawCompany":"techdigital group","city":"Florida","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-29T03:54:53.226Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1251.00","title":"Computer Programmers","slug":"computer-programmers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Cobol program","description":"STRATRUS and Cobol programing Responsibilities To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans. To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations /L3 level support and doing incident & problem management Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. #J-18808-Ljbffr","datePosted":"2026-06-29T03:54:53.226Z","dateModified":"2026-06-29T03:54:53.226Z","hiringOrganization":{"@type":"Organization","name":"TechDigital Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Florida","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"119431a3aaa851f3a91c0605"},"url":"https://jobsearcher.com/jobs/119431a3aaa851f3a91c0605"}}