{"schemaVersion":"jobsearcher.job.v1","id":"115d6ec2bab8fb026bcb8f6d","url":"https://jobsearcher.com/jobs/115d6ec2bab8fb026bcb8f6d","canonicalUrl":"https://jobsearcher.com/jobs/115d6ec2bab8fb026bcb8f6d","title":"Technical Solutions Engineer (Remote within US)","description":"FileCloud is looking for an experienced, passionate Technical Solutions Engineer (TSE) to cover the US Region. The TSE at FileCloud will be at the heart of designing and architecting IT solutions and supporting the process of selling complex IT solutions to medium and large enterprise customers.\n\nAs a remote role you will need to have good communication skills and an ability to collaborate efficiently with other team members.\n\nAbout the Product & Company:\nFileCloud is a hyper‑secure EFSS (enterprise file sync and share) platform that provides industry‑leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May2024), a Canadian‑based e‑signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.\n\nKey Job Duties:\n\nDesign and propose customized technical solutions that align with client‑specific requirements and integrate seamlessly with existing systems.\n\nConduct product demonstrations for prospective and existing clients, showcasing key features and business value.\n\nCollaborate closely with the sales team, taking responsibility for all technical aspects throughout the sales process.\n\nInstall, configure, and integrate new systems and software within clients’ IT environments.\n\nIdentify, troubleshoot, and resolve implementation issues, providing timely and effective solutions.\n\nParticipate in post‑sales calls/activities with large customers, ensuring continuity and success in the customer’s subsequent adoption, usage, and future expansion.\n\nJoin our Technical Account Management Program and serve as a dedicated technical point of contact for our large enterprise customers.\n\nKey Skills & Experience:\n\nAbility to understand prospects/customers business objectives and priorities by acting as a trusted advisor to help shape their use case and propose the best solution architecture.\n\nMinimum of 4+ years of technical experience within multiple technology companies selling into enterprise accounts.\n\nCloud experience with one of these cloud providers: AWS, Azure, Google Cloud.\n\nKnowledge of web protocols and security.\n\nPassion for technology so they can act as evangelists for the products in discussions with potential customers and partners, to direct opinions and inspire action.\n\nMinimum of 3+ years designing and architecting highly available/redundant IT solutions for enterprise accounts.\n\nExperience in Linux administration and troubleshooting, preferably with distros like Ubuntu and RedHat.\n\nDemonstrate the ability to analyze and solve problems independently and within cross‑functional teams.\n\nDesirable skills for the role:\n\nExperience in Windows administration and troubleshooting, especially with Active Directory and NTFS permissions.\n\nFamiliarity with filesharing solutions.\n\nOur ideal candidate for this role:\nWe are seeking applicants who are authorized to work in the U.S. and are already residing there.\n\nYou will have worked for multiple different vendors in a Technical Solutions Engineering/Architect or Senior Support capacity over the course of 6+ years, selling complex IT solutions into large enterprises. You will have abundant Windows or Linux experience with a background in IT solutions design. You will have a comprehensive knowledge of the entire pre‑sales process, working closely with the sales team to assist prospects in defining their business use cases with the FileCloud solution.\n\nWhat We Offer\n\nBe part of a team of passionate, committed individuals dedicated to building a world‑class product\n\nDedicated time for training and education opportunities\n\nA mentorship model wherein your mentor and team support your development\n\nA competitive salary with an annual bonus\n\nFully remote working whilst offering flexible hours that fall outside of the companywide core hours of9am -5pm local time.\n\n20 days of paid time off which increases by a further 2 days after 3 years of service and3 days after 5 years of service (in addition to 10 public holidays in your country)\n\nPaid day off on your birthday or on an alternative day if your birthday falls outside a normal working day\n\nPaid day off to volunteer with the charity of your choice\n\nPaid monthly internet cost, as well as lunch and wellbeing stipend provided\n\nReimbursement of all hardware costs associated with the role\n\nPlease note that we conduct background security checks for everyone joining our team.\n\n#J-18808-Ljbffr","company":"Getfilecloud","rawCompany":"getfilecloud","city":"New York","state":"NY","isRemote":true,"isActive":false,"createdAt":"2026-05-22T12:22:14.593Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Solutions Engineer (Remote within US)","description":"FileCloud is looking for an experienced, passionate Technical Solutions Engineer (TSE) to cover the US Region. The TSE at FileCloud will be at the heart of designing and architecting IT solutions and supporting the process of selling complex IT solutions to medium and large enterprise customers.\n\nAs a remote role you will need to have good communication skills and an ability to collaborate efficiently with other team members.\n\nAbout the Product & Company:\nFileCloud is a hyper‑secure EFSS (enterprise file sync and share) platform that provides industry‑leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May2024), a Canadian‑based e‑signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.\n\nKey Job Duties:\n\nDesign and propose customized technical solutions that align with client‑specific requirements and integrate seamlessly with existing systems.\n\nConduct product demonstrations for prospective and existing clients, showcasing key features and business value.\n\nCollaborate closely with the sales team, taking responsibility for all technical aspects throughout the sales process.\n\nInstall, configure, and integrate new systems and software within clients’ IT environments.\n\nIdentify, troubleshoot, and resolve implementation issues, providing timely and effective solutions.\n\nParticipate in post‑sales calls/activities with large customers, ensuring continuity and success in the customer’s subsequent adoption, usage, and future expansion.\n\nJoin our Technical Account Management Program and serve as a dedicated technical point of contact for our large enterprise customers.\n\nKey Skills & Experience:\n\nAbility to understand prospects/customers business objectives and priorities by acting as a trusted advisor to help shape their use case and propose the best solution architecture.\n\nMinimum of 4+ years of technical experience within multiple technology companies selling into enterprise accounts.\n\nCloud experience with one of these cloud providers: AWS, Azure, Google Cloud.\n\nKnowledge of web protocols and security.\n\nPassion for technology so they can act as evangelists for the products in discussions with potential customers and partners, to direct opinions and inspire action.\n\nMinimum of 3+ years designing and architecting highly available/redundant IT solutions for enterprise accounts.\n\nExperience in Linux administration and troubleshooting, preferably with distros like Ubuntu and RedHat.\n\nDemonstrate the ability to analyze and solve problems independently and within cross‑functional teams.\n\nDesirable skills for the role:\n\nExperience in Windows administration and troubleshooting, especially with Active Directory and NTFS permissions.\n\nFamiliarity with filesharing solutions.\n\nOur ideal candidate for this role:\nWe are seeking applicants who are authorized to work in the U.S. and are already residing there.\n\nYou will have worked for multiple different vendors in a Technical Solutions Engineering/Architect or Senior Support capacity over the course of 6+ years, selling complex IT solutions into large enterprises. You will have abundant Windows or Linux experience with a background in IT solutions design. You will have a comprehensive knowledge of the entire pre‑sales process, working closely with the sales team to assist prospects in defining their business use cases with the FileCloud solution.\n\nWhat We Offer\n\nBe part of a team of passionate, committed individuals dedicated to building a world‑class product\n\nDedicated time for training and education opportunities\n\nA mentorship model wherein your mentor and team support your development\n\nA competitive salary with an annual bonus\n\nFully remote working whilst offering flexible hours that fall outside of the companywide core hours of9am -5pm local time.\n\n20 days of paid time off which increases by a further 2 days after 3 years of service and3 days after 5 years of service (in addition to 10 public holidays in your country)\n\nPaid day off on your birthday or on an alternative day if your birthday falls outside a normal working day\n\nPaid day off to volunteer with the charity of your choice\n\nPaid monthly internet cost, as well as lunch and wellbeing stipend provided\n\nReimbursement of all hardware costs associated with the role\n\nPlease note that we conduct background security checks for everyone joining our team.\n\n#J-18808-Ljbffr","datePosted":"2026-05-22T12:22:14.593Z","dateModified":"2026-05-22T12:22:14.593Z","hiringOrganization":{"@type":"Organization","name":"Getfilecloud","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"115d6ec2bab8fb026bcb8f6d"},"url":"https://jobsearcher.com/jobs/115d6ec2bab8fb026bcb8f6d"}}