{"schemaVersion":"jobsearcher.job.v1","id":"114ea3ed9e94af185fa426ba","url":"https://jobsearcher.com/jobs/114ea3ed9e94af185fa426ba","canonicalUrl":"https://jobsearcher.com/jobs/114ea3ed9e94af185fa426ba","title":"Tech Writer","description":"Technical Writer / Instructional Designer II This is an exciting role for a Technical Writer who likes to work with engineering teams, has a startup mentality, adaptability to change, and a get-it-done approach to execution. The API technical writer is part of a larger product UX design team and is responsible for the content and the accuracy of technical documentation and instructional material related to software payment products, functions, and capabilities. You get to teach developers how to integrate with our payment products through our secure APIs and SDKs.\r\nWork with internal API provider teams to ensure API documentation is accurate, style is professional, adheres to company standards, ADA, and is usable via. an ApiGee/Grav CMS API Developer Portal for payment integrators. Candidate is an experienced and proficient technical writer with excellent written and verbal communication skills. The successful candidate uses a thorough process of audience analysis, user-centered-design, and online authoring to develop and maintain API documentation, reference manuals, operational run books, videos, and other required systems documentation necessary to grow an online development community. Candidate possess excellent verbal and interpersonal communications skills, a thorough knowledge of personal computers and personal computer-based tools for developing technical documentation. Participates in the development of software API documentation standards, automated templates, portal governance, and publishing workflows.\r\nYou will\r\nDrive the strategy and planning for product documentation in collaboration with engineering and commercial product owner teams.\r\nWrite clear and concise payment API documentation for Elavon's integration partners and external developer audience.\r\nDevelop code samples, interactive tutorials, and process flows to help developers get up to speed quickly.\r\nDemocratize the documentation process across the API developer platform, serving as an editor for contributing engineers.\r\nWork with product managers, developer evangelists, designers, and marketing to shape the entirety of the Elavon developer experience, including community development and developer outreach.\r\nWork cross-functionally with our product teams, other engineering teams, and partner developers in the design and delivery of Elavon's global developer platform.\r\nContribute occasionally to internal documentation initiatives.\r\nQualifications\r\n2+ years experience with RESTful APIs, JSON, Swagger or a similar framework, code commenting tools, and/or source code repositories preferred.\r\nProficient writing in English. Ability to communicate effectively in writing as appropriate for the needs of the intended audience.\r\nComfortable working in a semi-structured writing environment with evolving processes and homegrown systems.\r\nComfortable handling multiple deadlines and self-prioritization of ad hoc requests.\r\nExperience working directly with engineers, product managers, and other stakeholders to help document (and define) new developer products and features.\r\nExperience writing common forms of developer documentation (API reference, conceptual guides, and tutorials).\r\nExperience writing Markdown and HTML by hand.\r\nPreferred Qualifications\r\nAgile/SCRUM Experience\r\n4+ years of experience with CMS and Knowledge Management systems\r\nTraining and knowledge transfer experience\r\nSome exposure to coding practices in PHP, Python, and Ruby\r\nDesktop publishing concepts, practices, and usability procedures\r\nDevelop professional quality documentation templates that enable automation and reuse.\r\nEdit, standardize, or make changes to material prepared by developers and initial API code authors.\r\nCollaborate with leadership, clients, and vendors, to establish technical specifications and to determine subject material to be developed.\r\nAnalyze documentation to determine need for revisions in previously published materials and development of new material.\r\nMaintain records, files of work, and revisions for future use in content management system.\r\nRequired Skills: Strong API documentation. Swagger exposure!\r\nBasic Qualification: Must be candidates from approved USBank vendors.\r\nAdditional Skills: Must be candidates from approved USBank vendors.\r\nBackground Check: Yes\r\nNotes: The manager needs someone with strong API documentation, Swagger exposure, and someone that has development portal experience.","company":"Software Technology","rawCompany":"software technology","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-08T02:15:58.420Z","occupations":[{"code":"27-3042.00","title":"Technical Writers","slug":"technical-writers"},{"code":"27-3043.00","title":"Writers and Authors","slug":"writers-and-authors"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tech Writer","description":"Technical Writer / Instructional Designer II This is an exciting role for a Technical Writer who likes to work with engineering teams, has a startup mentality, adaptability to change, and a get-it-done approach to execution. The API technical writer is part of a larger product UX design team and is responsible for the content and the accuracy of technical documentation and instructional material related to software payment products, functions, and capabilities. You get to teach developers how to integrate with our payment products through our secure APIs and SDKs.\r\nWork with internal API provider teams to ensure API documentation is accurate, style is professional, adheres to company standards, ADA, and is usable via. an ApiGee/Grav CMS API Developer Portal for payment integrators. Candidate is an experienced and proficient technical writer with excellent written and verbal communication skills. The successful candidate uses a thorough process of audience analysis, user-centered-design, and online authoring to develop and maintain API documentation, reference manuals, operational run books, videos, and other required systems documentation necessary to grow an online development community. Candidate possess excellent verbal and interpersonal communications skills, a thorough knowledge of personal computers and personal computer-based tools for developing technical documentation. Participates in the development of software API documentation standards, automated templates, portal governance, and publishing workflows.\r\nYou will\r\nDrive the strategy and planning for product documentation in collaboration with engineering and commercial product owner teams.\r\nWrite clear and concise payment API documentation for Elavon's integration partners and external developer audience.\r\nDevelop code samples, interactive tutorials, and process flows to help developers get up to speed quickly.\r\nDemocratize the documentation process across the API developer platform, serving as an editor for contributing engineers.\r\nWork with product managers, developer evangelists, designers, and marketing to shape the entirety of the Elavon developer experience, including community development and developer outreach.\r\nWork cross-functionally with our product teams, other engineering teams, and partner developers in the design and delivery of Elavon's global developer platform.\r\nContribute occasionally to internal documentation initiatives.\r\nQualifications\r\n2+ years experience with RESTful APIs, JSON, Swagger or a similar framework, code commenting tools, and/or source code repositories preferred.\r\nProficient writing in English. Ability to communicate effectively in writing as appropriate for the needs of the intended audience.\r\nComfortable working in a semi-structured writing environment with evolving processes and homegrown systems.\r\nComfortable handling multiple deadlines and self-prioritization of ad hoc requests.\r\nExperience working directly with engineers, product managers, and other stakeholders to help document (and define) new developer products and features.\r\nExperience writing common forms of developer documentation (API reference, conceptual guides, and tutorials).\r\nExperience writing Markdown and HTML by hand.\r\nPreferred Qualifications\r\nAgile/SCRUM Experience\r\n4+ years of experience with CMS and Knowledge Management systems\r\nTraining and knowledge transfer experience\r\nSome exposure to coding practices in PHP, Python, and Ruby\r\nDesktop publishing concepts, practices, and usability procedures\r\nDevelop professional quality documentation templates that enable automation and reuse.\r\nEdit, standardize, or make changes to material prepared by developers and initial API code authors.\r\nCollaborate with leadership, clients, and vendors, to establish technical specifications and to determine subject material to be developed.\r\nAnalyze documentation to determine need for revisions in previously published materials and development of new material.\r\nMaintain records, files of work, and revisions for future use in content management system.\r\nRequired Skills: Strong API documentation. Swagger exposure!\r\nBasic Qualification: Must be candidates from approved USBank vendors.\r\nAdditional Skills: Must be candidates from approved USBank vendors.\r\nBackground Check: Yes\r\nNotes: The manager needs someone with strong API documentation, Swagger exposure, and someone that has development portal experience.","datePosted":"2026-08-08T02:15:58.420Z","dateModified":"2026-08-08T02:15:58.420Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"114ea3ed9e94af185fa426ba"},"url":"https://jobsearcher.com/jobs/114ea3ed9e94af185fa426ba"}}