{"schemaVersion":"jobsearcher.job.v1","id":"112ea8652c9fc1ed16f9f8a8","url":"https://jobsearcher.com/jobs/112ea8652c9fc1ed16f9f8a8","canonicalUrl":"https://jobsearcher.com/jobs/112ea8652c9fc1ed16f9f8a8","title":"Document Processor","description":"Role overview Customer Support Processor responsible for helping resolve release-of-information questions and account issues involving medical-record requests. The work combines phone-based service, written follow-up, accurate documentation, and strict confidentiality in a healthcare information environment.\r\nResponsibilities Answer and place business calls while providing professional, accurate, and timely customer service.\r\nHandle release-of-information inquiries received by phone, email, or written correspondence.\r\nInvestigate issues, determine appropriate resolutions, and communicate outcomes clearly.\r\nRecord calls, inquiries, actions, and resolutions in the required software systems.\r\nFollow department procedures, maintain productivity and quality standards, and protect confidential information.\r\nCommunicate promptly with colleagues and managers about problems, complaints, incidents, or process concerns.\r\nRequirements High school diploma or equivalent from an accredited institution recognized by the relevant education authority.\r\nFriendly, professional communication style and strong customer-service skills.\r\nExperience using a multi-line telephone system.\r\nComputer proficiency, including intermediate or advanced Microsoft Office knowledge; one year of related experience is beneficial.\r\nStrong organization, attention to detail, and ability to work accurately at pace.\r\nAbility to complete annual HIPAA training and pass a 90-day release-of-information certification course with a score of at least 85%.\r\nNice to have Experience in data entry, medical records, healthcare, insurance claims processing, or proofreading and document editing.\r\nBenefits and work setup Monday–Friday schedule, 7:30 a.m.–5:30 p.m. Eastern Time.\r\nThe stated estimated base pay range is $15.00–$18.32 USD per hour, depending on location, responsibilities, skills, experience, and other role requirements.\r\nThe position is not eligible for employment sponsorship. Post-offer health screenings or vaccination documentation may be required for some assignments.\r\nJ-18808-Ljbffr","company":"Datavant2","rawCompany":"datavant2","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-09-28T13:09:34.254Z","occupations":[{"code":"43-4199.00","title":"Information and Record Clerks, All Other","slug":"information-and-record-clerks-all-other"},{"code":"15-1299.03","title":"Document Management Specialists","slug":"document-management-specialists"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561410","title":"Document Preparation Services","slug":"document-preparation-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Document Processor","description":"Role overview Customer Support Processor responsible for helping resolve release-of-information questions and account issues involving medical-record requests. The work combines phone-based service, written follow-up, accurate documentation, and strict confidentiality in a healthcare information environment.\r\nResponsibilities Answer and place business calls while providing professional, accurate, and timely customer service.\r\nHandle release-of-information inquiries received by phone, email, or written correspondence.\r\nInvestigate issues, determine appropriate resolutions, and communicate outcomes clearly.\r\nRecord calls, inquiries, actions, and resolutions in the required software systems.\r\nFollow department procedures, maintain productivity and quality standards, and protect confidential information.\r\nCommunicate promptly with colleagues and managers about problems, complaints, incidents, or process concerns.\r\nRequirements High school diploma or equivalent from an accredited institution recognized by the relevant education authority.\r\nFriendly, professional communication style and strong customer-service skills.\r\nExperience using a multi-line telephone system.\r\nComputer proficiency, including intermediate or advanced Microsoft Office knowledge; one year of related experience is beneficial.\r\nStrong organization, attention to detail, and ability to work accurately at pace.\r\nAbility to complete annual HIPAA training and pass a 90-day release-of-information certification course with a score of at least 85%.\r\nNice to have Experience in data entry, medical records, healthcare, insurance claims processing, or proofreading and document editing.\r\nBenefits and work setup Monday–Friday schedule, 7:30 a.m.–5:30 p.m. Eastern Time.\r\nThe stated estimated base pay range is $15.00–$18.32 USD per hour, depending on location, responsibilities, skills, experience, and other role requirements.\r\nThe position is not eligible for employment sponsorship. Post-offer health screenings or vaccination documentation may be required for some assignments.\r\nJ-18808-Ljbffr","datePosted":"2026-09-28T13:09:34.254Z","dateModified":"2026-09-28T13:09:34.254Z","hiringOrganization":{"@type":"Organization","name":"Datavant2","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"112ea8652c9fc1ed16f9f8a8"},"url":"https://jobsearcher.com/jobs/112ea8652c9fc1ed16f9f8a8"}}