{"schemaVersion":"jobsearcher.job.v1","id":"10faf922c71f52aa7dfadcf4","url":"https://jobsearcher.com/jobs/10faf922c71f52aa7dfadcf4","canonicalUrl":"https://jobsearcher.com/jobs/10faf922c71f52aa7dfadcf4","title":"Client Relations Representative","description":"Compass Packaging seeks a dedicated and driven individual with a strong work ethic to add to our Customer Service team. Compass Packaging was founded in 2003 as an independently owned manufacturer of corrugated cartons and displays. Our core values are: Safety, Integrity and Compassion\n\nClient Relations Representative:\n\nSummary: In this role, you will be responsible for ensuring the highest level of service to our customers by processing sales information through the quotations, order entry and delivery stages for customers.\n\nDuties:\n\n- Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.\n- Receives and processes orders via phone, mail, fax and email.\n- Verifies information on purchase orders and provides confirmation to customers in a timely matter.\n- Clarifies any discrepancies with customers or sales team.\n- Performs customer service duties; maintains and updates files, receives incoming customer complaints, resolves product, quality and shipping issues according to procedures.\n-Satisfy customers requests for pricing and information.\n- Gain knowledge of products and services to to troubleshoot issues providing a high quality service to our customers.\n- Effectively communicate with other departments.\n- Perform other duties as assigned.\n\nExperience:\n\n- Bachelor's degree in a related field or equivalent work experience.\n- Strong communication skills, both written and verbal, with the ability to effectively communicate with cross-functional teams.\n\nJoin our Customer Service Team!\n\nJob Type: Full-time\n\nPay: From $18.00 per hour\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Health insurance\n* Paid time off\nShift:\n* 8 hour shift\n\nPeople with a criminal record are encouraged to apply\n\nWork Location: In person","company":"Compass Packaging","rawCompany":"compass packaging","city":"Mantua","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-22T15:17:10.253Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561910","title":"Packaging and Labeling Services","slug":"packaging-and-labeling-services"},{"code":"488991","title":"Packing and Crating","slug":"packing-and-crating"},{"code":"541820","title":"Public Relations Agencies","slug":"public-relations-agencies"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Relations Representative","description":"Compass Packaging seeks a dedicated and driven individual with a strong work ethic to add to our Customer Service team. Compass Packaging was founded in 2003 as an independently owned manufacturer of corrugated cartons and displays. Our core values are: Safety, Integrity and Compassion\n\nClient Relations Representative:\n\nSummary: In this role, you will be responsible for ensuring the highest level of service to our customers by processing sales information through the quotations, order entry and delivery stages for customers.\n\nDuties:\n\n- Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.\n- Receives and processes orders via phone, mail, fax and email.\n- Verifies information on purchase orders and provides confirmation to customers in a timely matter.\n- Clarifies any discrepancies with customers or sales team.\n- Performs customer service duties; maintains and updates files, receives incoming customer complaints, resolves product, quality and shipping issues according to procedures.\n-Satisfy customers requests for pricing and information.\n- Gain knowledge of products and services to to troubleshoot issues providing a high quality service to our customers.\n- Effectively communicate with other departments.\n- Perform other duties as assigned.\n\nExperience:\n\n- Bachelor's degree in a related field or equivalent work experience.\n- Strong communication skills, both written and verbal, with the ability to effectively communicate with cross-functional teams.\n\nJoin our Customer Service Team!\n\nJob Type: Full-time\n\nPay: From $18.00 per hour\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Health insurance\n* Paid time off\nShift:\n* 8 hour shift\n\nPeople with a criminal record are encouraged to apply\n\nWork Location: In person","datePosted":"2026-08-22T15:17:10.253Z","dateModified":"2026-08-22T15:17:10.253Z","hiringOrganization":{"@type":"Organization","name":"Compass Packaging","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mantua","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"10faf922c71f52aa7dfadcf4"},"url":"https://jobsearcher.com/jobs/10faf922c71f52aa7dfadcf4"}}