{"schemaVersion":"jobsearcher.job.v1","id":"105e6f8dc813a6803d456d2f","url":"https://jobsearcher.com/jobs/105e6f8dc813a6803d456d2f","canonicalUrl":"https://jobsearcher.com/jobs/105e6f8dc813a6803d456d2f","title":"eCommerce Solution Specialist (eCommerce)","description":"eCommerce Solution Specialist (eCommerce)\n\nDate: Aug 31, 2026\n\nLocation: San Jose, California, United States\n\nCompany: Super Micro Computer\n\nJob Req ID: 30041\nAbout Supermicro:\n\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.\n\nJob Summary:\n\nThis position provides direct customer support through live chat, email, and other support channels for Supermicro eStore customers. The role is responsible for ensuring a positive user experience and high levels of customer satisfaction. Strong communication skills—both written and verbal—are essential.\n\nSupermicro offers robust, high-performance server system solutions, and its eCommerce platform is designed to highlight these products along with key components and support. The Supermicro eStore serves as a primary destination for learning about the company’s innovations and purchasing products online.\n\nWe are seeking talented, patient, and customer-focused individuals to join the eStore team.\n\nEssential Duties and Responsibilities:\nSupports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers\nActs as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers\nBuilds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support\nAligns product offering with target customer segment, considering market trends and competitive landscape\nIdentify requirements and support implementation of eStore system\nCoordinates Supermicro eStore system reviews with marketing and product teams\nQualifications:\nBachelor or Master’s degree in business or EE/CE/CS with a strong quantitative background preferred\n1-2 years of eCommerce experience within a transactional website environment\n1-2 years of experience in a job in the PC/Server market (PC/server system product support and management preferred)\nStrong communication, problem solving skills to interface with cross-functional teams as well as agencies to support the eStore partnerships business\nStrong concept testing experience with an eye for usability, copy and customer experience\nSolid track record of out of box thinking and strategy for an online system support\nUnderstanding of how users interact with websites and how to maximize effectiveness\nHighly analytical, creative, detail oriented, organized, good team player\nSelf-starter approach to work, with an eagerness to consistently exceed objectives and improve processes\nSalary Range\n\n$80,000 - $100,000\n\nThe salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.\n\nEEO Statement\n\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.","company":"Super Micro Computer","rawCompany":"super micro computer","city":"San Jose","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-02T10:43:59.688Z","occupations":[{"code":"13-1199.06","title":"Online Merchants","slug":"online-merchants"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"eCommerce Solution Specialist (eCommerce)","description":"eCommerce Solution Specialist (eCommerce)\n\nDate: Aug 31, 2026\n\nLocation: San Jose, California, United States\n\nCompany: Super Micro Computer\n\nJob Req ID: 30041\nAbout Supermicro:\n\nSupermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.\n\nJob Summary:\n\nThis position provides direct customer support through live chat, email, and other support channels for Supermicro eStore customers. The role is responsible for ensuring a positive user experience and high levels of customer satisfaction. Strong communication skills—both written and verbal—are essential.\n\nSupermicro offers robust, high-performance server system solutions, and its eCommerce platform is designed to highlight these products along with key components and support. The Supermicro eStore serves as a primary destination for learning about the company’s innovations and purchasing products online.\n\nWe are seeking talented, patient, and customer-focused individuals to join the eStore team.\n\nEssential Duties and Responsibilities:\nSupports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers\nActs as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers\nBuilds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support\nAligns product offering with target customer segment, considering market trends and competitive landscape\nIdentify requirements and support implementation of eStore system\nCoordinates Supermicro eStore system reviews with marketing and product teams\nQualifications:\nBachelor or Master’s degree in business or EE/CE/CS with a strong quantitative background preferred\n1-2 years of eCommerce experience within a transactional website environment\n1-2 years of experience in a job in the PC/Server market (PC/server system product support and management preferred)\nStrong communication, problem solving skills to interface with cross-functional teams as well as agencies to support the eStore partnerships business\nStrong concept testing experience with an eye for usability, copy and customer experience\nSolid track record of out of box thinking and strategy for an online system support\nUnderstanding of how users interact with websites and how to maximize effectiveness\nHighly analytical, creative, detail oriented, organized, good team player\nSelf-starter approach to work, with an eagerness to consistently exceed objectives and improve processes\nSalary Range\n\n$80,000 - $100,000\n\nThe salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.\n\nEEO Statement\n\nSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.","datePosted":"2026-09-02T10:43:59.688Z","dateModified":"2026-09-02T10:43:59.688Z","hiringOrganization":{"@type":"Organization","name":"Super Micro Computer","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"105e6f8dc813a6803d456d2f"},"url":"https://jobsearcher.com/jobs/105e6f8dc813a6803d456d2f"}}