AR Specialist San Francisco

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.About UsWe’re looking for a detail-oriented and proactive AR Specialist to own collections processes, improve cash flow operations, and partner cross-functionally with Finance, Sales, Operations and Customer Success teams. This role is ideal for someone who thrives in startup environments, and enjoys solving operational challenges.ResponsibilitiesAccounts Receivable ManagementManage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliationMonitor aging reports and proactively follow up on outstanding invoicesMaintain accurate customer account records and resolve billing discrepancies in a timely mannerSupport month-end close activities related to AR and cash applicationCollections & Cash Flow OperationsExecute collection strategies to reduce DSO and improve cash collectionsBuild strong relationships with customer AP teams to resolve payment delays professionally and efficientlyEscalate high-risk or delinquent accounts appropriately while maintaining positive customer relationshipsAnalyze customer payment trends and identify collection risks earlySystems & Process ImprovementUtilize collection tools to manage collection workflows, automate outreach, and track collection performance metricsCollaborate with Finance leadership to optimize AR processes, reporting, and controlsPartner with Sales to ensure billing accuracy and smooth customer onboardingHelp implement scalable systems and best practices suitable for a high-growth startup environmentReporting & AnalyticsPrepare weekly AR aging and collections reports for leadershipTrack KPIs, including DSO, collection effectiveness, and overdue balancesSupport audit requests and maintain documentation for compliance purposesQualificationsRequired3+ years of experience in Accounts Receivable, Billing, or CollectionsExperience in a SaaS, technology, or startup environment preferredStrong understanding of AR processes, collections strategies, and cash application workflowsExperience with ERP/accounting systemsExcellent communication and negotiation skills and comfortable calling customers on the phoneStrong organizational skills with high attention to detailAbility to prioritize and manage multiple deadlines in a fast-paced environmentPreferredHands-on experience with Tesorio or similar AR automation/collections platformsExperience supporting enterprise or B2B customersFamiliarity with SaaS billing models, contracts, and revenue operationsUse AI tool to perform analysis and summaryExperience working cross-functionally with Sales and OperationsWhy Join Us?Opportunity to shape the accounting foundation of a high-growth AI startup.Work with a collaborative, mission-driven team.Competitive compensation, equity, and benefits.High autonomy and real ownership over core financial operations.Compensation$100,000 - $140,000 + equity + comprehensive benefits packageLocationWe are currently hiring in downtown San Francisco.