Senior Platform Product Manager

Company overview LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.Reasons to join LucidLink:Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting‑edge technologies and play a role in shaping the future of global workflows.Values‑led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.Hypergrowth journey: Joining a company with triple‑digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight‑knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work‑life balance.About the role LucidLink is scaling to serve larger and more demanding customers. As we do, performance, scalability, and infrastructure efficiency are becoming first‑class product capabilities — not just engineering concerns.We’re hiring a Senior Platform Product Manager to own this space.This is a true platform PM role. You’ll work one layer below most user‑facing product work, partnering directly with architects and senior engineers to turn deep technical improvements into clear, measurable outcomes for the business and for customers.Consistent with how product management works at LucidLink, this role is outcomes‑driven, not feature‑driven.What you’ll doOwn an product area covering platform performance, scalability, and (over time) cost efficiencyPartner directly with architects and senior engineers on performance, scalability, and metadata‑related initiativesTurn market and technical insights into prioritized product decisionsDefine success metrics and a review cadence to measure platform health and progressIdentify where the platform limits growth today and prioritize work accordinglyMake and communicate explicit tradeoffs between performance, cost, and reliabilityAct as the product point of accountability for platform outcomes across Engineering, Product, and GTMAct as a point of contact for other PMs internally when it comes to performance improvements impacting their domainsWhat we’re looking for RequiredHands‑on experience with core platform or infrastructure componentsExperience with storage and distributed systems is a plusProven ability to work directly with architects and principal engineers as a credible partner and drive meaningful product improvements from ideation to impactStrong analytical skillsAtrack record of great trade‑off management and clear prioritization under constraints (performance vs cost vs reliability)Ability to connect technical work to business and customer outcomes, even when impact is indirectClear, precise communication of complex technical topics and team priority arguementationNice to haveBackground in a technical environment - e.g. as a technical product manager or a software engineer earlier in your career or through formal/informal educationExperience working with enterprise‑scale systems or customersPragmatic use of AI tools for research, synthesis, and analysis (with sound judgment)What success looks like (12–18 months)Owns a clear, product‑led roadmap for performance, scalability and cost workDefines and runs a small, meaningful set of platform metrics used to guide decisionsEnables LucidLink to support significantly larger customers in a measurable wayDelivers intentional performance improvements that improve workflows or unlock dealsUses real market input (Go‑to‑market teams, customers, support, market research) to shape platform prioritiesMakes explicit tradeoffs that support company strategyClearly communicates platform outcomes internally and externallyThis job is not for you ifYou primarily want to ship user‑facing featuresYou’re uncomfortable going deep with engineers on systems, metrics, and tradeoffsYou expect fast, visible wins rather than incremental improvements that compoundYou avoid making hard calls between performance, cost, and reliabilityYou want to build something entirely new rather than improve and scale an existing platformInterview process (high level)Recruiter screenHiring Manager interview (exec‑level)Required technical panel (architects / senior engineers)Product panel (platform‑adjacent PMs)Take‑home case + review#J-18808-Ljbffr