Project Manager - Fulfillment Engineer

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com , Target.com , eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected] .Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.We need a Project Manager - Fulfillment Engineer to lead, optimize, and manage fulfillment center projects. This role will be crucial in developing our newest facility and improving existing operations to meet increasing demand. This role is based in Bethlehem, PA and will require up to 25% travel to our other warehouse locations.What is a day in the life of an Project Manager - Fulfillment Engineer? Serve as an on-site subject matter expert, overseeing equipment installations, retrofits, and vendor implementations, with strategic travel to support critical phases across sitesWork with cross-functional teams of Ops, Maintenance, Finance, IT, Transportation, and more to roll out improvement projects throughout the fulfillment networkUse forecasts, analytics, and industry best practices to enhance the storage, material handling equipment, and layout of both new and existing facilitiesUtilize project management software to track project deliverables, timelines, and budgetsManage vendor relationships, negotiate contracts for equipment and installation servicesAnalyze data to identify areas for improvement, and partner with Software and Product teams as a subject matter expert in facility automationEnsure compliance with safety regulations and industry standardsTravel 25% on average (more concentrated on project roll-outs), and identify travel-to-site needs proactivelyWhat will I need to thrive in this role?Bachelor’s degree5+ years of full cycle project management experience with ability to run meetings remotelyStrong background in Industrial engineering with experience in fulfillment center design or logistics optimizationDemonstrated ability to direct/lead/manage cross functional teams on larger projects/ programsProficiency in AutoCAD softwarePassionate about initial documentation for all processes’ to set site/company standardsKnowledge of material handling equipment and warehouse management systemsVendor management and contract negotiation experienceAnalytical and problem-solving abilitiesExcellent communication and interpersonal skills, working with construction/integration teams as well as HQ technical and business teamsWhat does high performance look like?You are able to step into and lead existing and new large-scale capital projects by coordinating general contractors, landlords, architects, and real estate partners while ensuring solutions meet operational and maintenance needs from pre-launch through start-up and stabilizationYou excel at proactively managing deadlines, stakeholder expectations, and budgets. Identifying risk areas and developing multiple solutions and/or contingency plansYou provide and receive constructive feedback regularly, handling conflicts with grace and professionalismYou are adaptable to various environments and scenarios, as comfortable talking with sub-contractors in construction activities as you are talking with software developersYou will take full ownership of your projects and help with outside-of-scope issues when possibleWhat is my potential for career growth?This role has access to more various teams than most roles at Pattern. You will be constantly networking both internally and externally while developing various skillsets you didn’t know you hadThere is regular communication with senior management, with designs that will be reviewed at the highest levels of the company. You will have instant name recognition with your work product at every levelThe more successful and productive you are, the more growth opportunities to influence future roadmaps there will beWhat does success look like in the first 30, 60, 90 days?In the first 30 days you will become familiar with various stakeholders and standard work, while fully acquiring responsibility for projects already in-flightBy day 60, you will have already implemented your own style of project management within the job’s expectations, enhancing the level of detail, fidelity, and understanding of both large and small scope improvement projectsAfter 90 days, you will continue to learn finer details of various tradecraft like steady-state maintenance and operations, while mastering your predictive understanding of operational needs before a project request comes to youWhat is the team like?You will work most closely with the Facilities and Maintenance managers on the same team as you, reporting directly to the Vice President of Facilities, a step away from the COO. Your primary stakeholders are VP’s of Global Ops, Transportation, Product, and more. We Are Looking For Individuals Who AreGame Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.What is the hiring process?Initial phone interview with Pattern’s talent acquisition teamVideo interview with a hiring managerVideo interview cross-functional leadersOnsite interviewExecutive reviewOfferHow can I stand out as an applicant?Discuss professional accomplishments with specific data to quantify examplesProvide insights on how you can add value and be the best addition to the teamFocus on mentioning how you would be partner obsessed at PatternShare experience on any side projects related to data and analytics Why should I work at Pattern? BenefitsPattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.