{"schemaVersion":"jobsearcher.job.v1","id":"0fa9f8ea5e7bd655cd2f8ec2","url":"https://jobsearcher.com/jobs/0fa9f8ea5e7bd655cd2f8ec2","canonicalUrl":"https://jobsearcher.com/jobs/0fa9f8ea5e7bd655cd2f8ec2","title":"Program Lead- Raleigh","description":"Job Title: Program Lead- Raleigh\nCity: Raleigh\nState/Province: North Carolina\nPosting Start Date: 7/29/26\nWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.\n\nProgram Lead\n\nJob-Type: Full-time direct hire position.\n\nLocation : Raleigh, NC\n\nWork authorization: US Citizen or US Green Card only\n\nPay: $65K base per year\n\nHours: Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST )\n\nWe’re looking for a Program Lead to oversee daily data collection operations, ensuring projects are delivered on time, meet quality standards, and achieve Service Level Agreements (SLAs). You’ll serve as the primary site contact, partnering with leadership and cross-functional teams to drive operational excellence, resolve issues, and improve performance. This is an excellent opportunity for a proactive leader who enjoys working in a fast-paced, metrics-driven environment.\n\nKey Responsibilities\n\nLead daily operations to meet productivity, quality, and SLA targets.\nServe as the primary contact for site operations, communications, and escalations.\nMonitor workflows, staffing, scheduling, and operational performance.\nTrack KPIs and identify opportunities for process improvement.\nPartner with leadership to resolve operational issues and minimize business impact.\nEnsure compliance with quality standards, SOPs, security requirements, and program expectations.\nLead, coach, and develop leads and associates.\nSupport onboarding, training, and performance management of team members.\nMonitor throughput, data quality, attendance, and SOP adherence, implementing corrective actions when needed.\nOwn participant experience and ensure a professional customer-focused environment.\nProvide hands-on support for basic technical troubleshooting in a macOS-based environment.\nMaintain operational reports, documentation, and performance metrics.\nCollaborate across teams to improve efficiency and program success.\nDrive continuous improvement initiatives and operational excellence.\n\nQualifications\n\nHigh school diploma or GED required.\n2+ years of experience in operations, program coordination, project coordination, team leadership, business operations, or a related field.\nStrong leadership skills with the ability to coach, mentor, and develop team members.\nStrong communication, organization, and problem-solving skills.\nExperience managing multiple priorities in a fast-paced environment.\nAbility to analyze performance metrics and meet operational goals.\nProficient in Microsoft Office (Excel, Outlook, PowerPoint).\nWorking knowledge of macOS and Apple devices.\nAbility to perform basic hardware, software, and connectivity troubleshooting.\n\nPreferred Qualifications\n\nExperience leading operational teams or programs.\nBackground in data collection, AI, data annotation, or digital operations.\nFamiliarity with workforce management, ticketing, or project management systems.\nExperience supporting macOS environments and Apple hardware.\nExperience with process optimization and continuous improvement initiatives.\nExperience managing attendance, staffing coverage, and workforce planning.\nExperience in highly confidential or security-focused environments.\n\nMandatory Skills: Geographic Information Systems(Maps) .\n\nExperience: 3-5 Years .\n\nThe expected compensation for this role ranges from $60,000 to $65,000 .\n\nFinal compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.\n\nApplicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.\n\nWipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.\n\nReinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.","company":"Wipro","rawCompany":"wipro","city":"Raleigh","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-06T15:43:22.023Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Lead- Raleigh","description":"Job Title: Program Lead- Raleigh\nCity: Raleigh\nState/Province: North Carolina\nPosting Start Date: 7/29/26\nWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.\n\nProgram Lead\n\nJob-Type: Full-time direct hire position.\n\nLocation : Raleigh, NC\n\nWork authorization: US Citizen or US Green Card only\n\nPay: $65K base per year\n\nHours: Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST )\n\nWe’re looking for a Program Lead to oversee daily data collection operations, ensuring projects are delivered on time, meet quality standards, and achieve Service Level Agreements (SLAs). You’ll serve as the primary site contact, partnering with leadership and cross-functional teams to drive operational excellence, resolve issues, and improve performance. This is an excellent opportunity for a proactive leader who enjoys working in a fast-paced, metrics-driven environment.\n\nKey Responsibilities\n\nLead daily operations to meet productivity, quality, and SLA targets.\nServe as the primary contact for site operations, communications, and escalations.\nMonitor workflows, staffing, scheduling, and operational performance.\nTrack KPIs and identify opportunities for process improvement.\nPartner with leadership to resolve operational issues and minimize business impact.\nEnsure compliance with quality standards, SOPs, security requirements, and program expectations.\nLead, coach, and develop leads and associates.\nSupport onboarding, training, and performance management of team members.\nMonitor throughput, data quality, attendance, and SOP adherence, implementing corrective actions when needed.\nOwn participant experience and ensure a professional customer-focused environment.\nProvide hands-on support for basic technical troubleshooting in a macOS-based environment.\nMaintain operational reports, documentation, and performance metrics.\nCollaborate across teams to improve efficiency and program success.\nDrive continuous improvement initiatives and operational excellence.\n\nQualifications\n\nHigh school diploma or GED required.\n2+ years of experience in operations, program coordination, project coordination, team leadership, business operations, or a related field.\nStrong leadership skills with the ability to coach, mentor, and develop team members.\nStrong communication, organization, and problem-solving skills.\nExperience managing multiple priorities in a fast-paced environment.\nAbility to analyze performance metrics and meet operational goals.\nProficient in Microsoft Office (Excel, Outlook, PowerPoint).\nWorking knowledge of macOS and Apple devices.\nAbility to perform basic hardware, software, and connectivity troubleshooting.\n\nPreferred Qualifications\n\nExperience leading operational teams or programs.\nBackground in data collection, AI, data annotation, or digital operations.\nFamiliarity with workforce management, ticketing, or project management systems.\nExperience supporting macOS environments and Apple hardware.\nExperience with process optimization and continuous improvement initiatives.\nExperience managing attendance, staffing coverage, and workforce planning.\nExperience in highly confidential or security-focused environments.\n\nMandatory Skills: Geographic Information Systems(Maps) .\n\nExperience: 3-5 Years .\n\nThe expected compensation for this role ranges from $60,000 to $65,000 .\n\nFinal compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.\n\nApplicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.\n\nWipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.\n\nReinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.","datePosted":"2026-08-06T15:43:22.023Z","dateModified":"2026-08-06T15:43:22.023Z","hiringOrganization":{"@type":"Organization","name":"Wipro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0fa9f8ea5e7bd655cd2f8ec2"},"url":"https://jobsearcher.com/jobs/0fa9f8ea5e7bd655cd2f8ec2"}}