{"schemaVersion":"jobsearcher.job.v1","id":"0eef070ff6eca7b561bcb035","url":"https://jobsearcher.com/jobs/0eef070ff6eca7b561bcb035","canonicalUrl":"https://jobsearcher.com/jobs/0eef070ff6eca7b561bcb035","title":"Processor Ops Specialist, Senior","description":"We are a hybrid, remote‑office company dedicated to growing our talent anywhere!\n\nWe have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.\n\nAt Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high‑quality financial products.\n\nWe are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well‑positioned for success. We celebrate, and embrace, our team members through our HUMBLE HUNGRY SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\n\nAbout the Role\nAs a key leadership role within a processor support team, the Processor Ops Specialist will promote positive working relationships between Pathward and processors. This candidate will lead work efforts with all areas throughout Pathward to resolve issues, oversee data quality, and facilitate change as appropriate to business need.\n\nWhat You Will Do\n\nServe as a liaison between Pathward and Processors for daily communications.\n\nLead processor integrations and solution implementation to support Pathward products.\n\nProvide frontline support and issue remediation for external system applications.\n\nIssue and track performance to resolution.\n\nOversee exception handling ensuring resolution of rejected records.\n\nManage data quality alerts and investigate to identify root cause.\n\nCreate and implement data quality alerts to mitigate risks and support good quality of data.\n\nQuery and analyze data to troubleshoot issues and identify scope.\n\nPresent and communicate findings from data analysis and recommend corrective action as needed.\n\nCreate and implement solutions to grow and develop oversight controls.\n\nDefine requirements on Engineering efforts and validate results in production.\n\nPropose and implement solutions for complex data issues both independently and in collaboration with peers.\n\nDrive solution set across development teams to adhere to industry and regulatory changes.\n\nLead the implementation of data reconciliation, monitoring and control processes.\n\nEstablish controls for SLA oversight in accordance with contractual agreements.\n\nLead problem management and resolution, escalation of issues as necessary.\n\nSupport Engineering efforts as subject matter expert of third‑party processor.\n\nConfigure processor defined values according to business definitions to normalize data in Pathward processing environment.\n\nServe on data governance or other business committees representing the perspective and needs of the Processor Operations team.\n\nActively participate on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.\n\nDevelop strong working relationship with processors and internal business partners for optimal support and operation of Pathward products.\n\nMentor and support teammates in data quality and problem management efforts.\n\nConduct periodic engagements with processors, preparing agendas and documenting outcomes.\n\nSupport business projects as subject matter expert.\n\nConduct periodic reviews, information gathering and report performance in support of Third‑Party Reviews.\n\nLead periodic reviews of departmental procedures and implementation of process improvement.\n\nOther duties as assigned.\n\nWhat You Will Need\n\nBachelor's degree or equivalent education and work experience.\n\nTypically, 5+ years with bachelor's or equivalent.\n\nAttention to Detail\n\nConceptual Thinking\n\nData Gathering\n\nDecision Making\n\nNegotiating\n\nPlanning and Organizing\n\nProblem Solving\n\nProject Management\n\nThe responsibilities listed above are not all inclusive and may be changed at any time.\n\nSalary range: $72,000 – $120,000\n\nWe provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.\n\n#J-18808-Ljbffr","company":"Pathward","rawCompany":"pathward","city":"Sioux Falls","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-06-20T03:13:40.742Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"47-2071.00","title":"Paving, Surfacing, and Tamping Equipment Operators","slug":"paving-surfacing-and-tamping-equipment-operators"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Processor Ops Specialist, Senior","description":"We are a hybrid, remote‑office company dedicated to growing our talent anywhere!\n\nWe have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.\n\nAt Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high‑quality financial products.\n\nWe are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well‑positioned for success. We celebrate, and embrace, our team members through our HUMBLE HUNGRY SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.\n\nAbout the Role\nAs a key leadership role within a processor support team, the Processor Ops Specialist will promote positive working relationships between Pathward and processors. This candidate will lead work efforts with all areas throughout Pathward to resolve issues, oversee data quality, and facilitate change as appropriate to business need.\n\nWhat You Will Do\n\nServe as a liaison between Pathward and Processors for daily communications.\n\nLead processor integrations and solution implementation to support Pathward products.\n\nProvide frontline support and issue remediation for external system applications.\n\nIssue and track performance to resolution.\n\nOversee exception handling ensuring resolution of rejected records.\n\nManage data quality alerts and investigate to identify root cause.\n\nCreate and implement data quality alerts to mitigate risks and support good quality of data.\n\nQuery and analyze data to troubleshoot issues and identify scope.\n\nPresent and communicate findings from data analysis and recommend corrective action as needed.\n\nCreate and implement solutions to grow and develop oversight controls.\n\nDefine requirements on Engineering efforts and validate results in production.\n\nPropose and implement solutions for complex data issues both independently and in collaboration with peers.\n\nDrive solution set across development teams to adhere to industry and regulatory changes.\n\nLead the implementation of data reconciliation, monitoring and control processes.\n\nEstablish controls for SLA oversight in accordance with contractual agreements.\n\nLead problem management and resolution, escalation of issues as necessary.\n\nSupport Engineering efforts as subject matter expert of third‑party processor.\n\nConfigure processor defined values according to business definitions to normalize data in Pathward processing environment.\n\nServe on data governance or other business committees representing the perspective and needs of the Processor Operations team.\n\nActively participate on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.\n\nDevelop strong working relationship with processors and internal business partners for optimal support and operation of Pathward products.\n\nMentor and support teammates in data quality and problem management efforts.\n\nConduct periodic engagements with processors, preparing agendas and documenting outcomes.\n\nSupport business projects as subject matter expert.\n\nConduct periodic reviews, information gathering and report performance in support of Third‑Party Reviews.\n\nLead periodic reviews of departmental procedures and implementation of process improvement.\n\nOther duties as assigned.\n\nWhat You Will Need\n\nBachelor's degree or equivalent education and work experience.\n\nTypically, 5+ years with bachelor's or equivalent.\n\nAttention to Detail\n\nConceptual Thinking\n\nData Gathering\n\nDecision Making\n\nNegotiating\n\nPlanning and Organizing\n\nProblem Solving\n\nProject Management\n\nThe responsibilities listed above are not all inclusive and may be changed at any time.\n\nSalary range: $72,000 – $120,000\n\nWe provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.\n\n#J-18808-Ljbffr","datePosted":"2026-06-20T03:13:40.742Z","dateModified":"2026-06-20T03:13:40.742Z","hiringOrganization":{"@type":"Organization","name":"Pathward","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sioux Falls","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0eef070ff6eca7b561bcb035"},"url":"https://jobsearcher.com/jobs/0eef070ff6eca7b561bcb035"}}