{"schemaVersion":"jobsearcher.job.v1","id":"0ed992b2a84f1548fedb6d26","url":"https://jobsearcher.com/jobs/0ed992b2a84f1548fedb6d26","canonicalUrl":"https://jobsearcher.com/jobs/0ed992b2a84f1548fedb6d26","title":"Head of E-commerce, Ring.com, Ring","description":"DESCRIPTION\nRing is seeking a visionary strategic operator to serve as Head of E-Commerce (L7) and the the Single-Threaded Owner (STO) of Ring.com globally. This leader will own the end-to-end P&L, define the long-term strategy for Ring’s direct-to-consumer channel, and drive sustained revenue growth through relentless customer obsession, experimentation, and operational excellence.\n\nThis role requires a leader who can Think Big while Diving Deep—setting a bold multi-year vision for Ring.com while simultaneously unlocking immediate, visible customer improvements. You will develop and lead a high-performing team and partner cross-functionally across Marketing, Product, Engineering, CRM, Analytics, and Operations to build a best-in-class digital commerce experience.\n\nThe ideal candidate combines strong commercial instincts, deep expertise in e-commerce platforms, systems thinking to understand how platforms and technologies interconnect, technical fluency to translate backend capabilities into customer experience improvements, advanced experimentation rigor, AI fluency, and the ability to influence senior stakeholders while moving fast and delivering results.\n\nThe mandate is clear: Establish Ring.com as a premier, best-in-class e-commerce platform for home and business security.\n\nKey job responsibilities\nSingle-Threaded Ownership & P&L Leadership:\n\nOwn the global P&L for Ring.com, including revenue, conversion, AOV, attach, retention, and profitability.\nDefine and execute a strategic roadmap to establish Ring.com as a best-in-class DTC destination.\nSet nimble, yet ambitious, goals aligned to business growth targets and customer experience metrics.\nBuild mechanisms to inspect, measure, and drive performance at weekly, monthly, and quarterly cadences.\nOwn the end-to-end customer journey from discovery through delivery and installation, ensuring seamless handoffs across fulfillment, logistics, and post-purchase teams to create a frictionless experience that extends beyond checkout.\n\nRevenue Growth & Conversion Optimization:\n\nEstablish and scale a world-class experimentation engine with continuous A/B and multivariate testing across homepage, PDP, checkout, merchandising placements, and lifecycle flows.\nDrive measurable improvements in conversion rate, AOV, cross-sell, attach, and subscription adoption.\nIdentify and rapidly execute “low-hanging fruit” improvements while architecting durable long-term optimizations.\nLeverage AI and predictive analytics to dynamically personalize on-site experiences.\n\nMerchandising & Personalization Strategy:\n\nOwn global merchandising strategy, including product surfacing, bundles, promotions, seasonal campaigns, and segmentation.\nDefine rules and AI-driven frameworks for what to feature, when, and to which customer cohorts.\nBuild personalization loops across paid media CRM onsite experience to create a data-driven customer journey.\nPartner with Marketing and Lifecycle teams to ensure CRM (email and in-app) communications drive customers into highly personalized landing experiences.\n\nTechnical & Platform Leadership:\n\nServe as the business owner of the Ring.com ecosystem, with expert-level understanding of platform architecture and optimization levers.\nPartner closely with Engineering on to upgrade tech stack, modernize infrastructure, and improve site speed, scalability, and reliability.\nTranslate business requirements into technical roadmaps and prioritize engineering investments based on ROI.\nEvaluate and implement emerging e-commerce technologies, personalization engines, and AI tools.\n\nAI & Advanced Analytics:\n\nChampion and demonstrate the integration of AI across merchandising, testing, segmentation, forecasting, and personalization through forward-thinking strategies that deliver measurable impact—not just advocating for AI adoption, but actively using it to drive results.\nEstablish data science partnerships to unlock predictive insights and automation.\nPartner with BI and utilize dashboards and reporting mechanisms that enable real-time performance management.\n\nOrganizational Leadership:\n\nDevelop and retain a high-performing e-commerce organization.\nSet a clear North Star vision and align the team around measurable outcomes.\nRaise the talent bar through strong coaching, performance management, and succession planning.\nFoster a high-velocity, high-accountability culture grounded in data, ownership, and collaboration.\n\nCross-Functional Influence:\n\nPartner across Marketing, Product, Engineering, Finance, Customer Service, and Operations to align investments and priorities.\nInfluence senior leadership with clear narratives backed by data.\nOperate effectively in highly ambiguous environments, creating structure and clarity where none exists.\nNavigate ambiguity and rapidly evolving market dynamics by quickly course-correcting strategies, pivoting priorities based on emerging trends, and maintaining momentum across cross-functional teams in a fast-paced ecommerce landscape.\n\nAbout the team\n\nThe Ring E-Commerce team owns the global digital commerce experience on Ring.com, serving millions of customers annually. The team is responsible for the customer journey from discovery to purchase, including merchandising, platform operations, testing, personalization, order flows, and backend integrations. As the STO, you will shape the future of Ring’s direct relationship with its customers and materially impact business growth.\n\nBASIC QUALIFICATIONS\n10+ years of marketing experience with emphasis on physical retail marketing or partner marketing experience\n* 10+ years of experience in e-commerce or digital commerce leadership roles.\n* 8+ years owning e-commerce P&L with demonstrated revenue and profitability growth.\n* 5+ years of people management experience leading multi-disciplinary teams.\n* Strong technical acumen with ability to evaluate architecture decisions, API strategies, and platform scalability trade-offs.\n* Deep expertise in Shopify platform architecture and optimization.\n* Proven track record designing and scaling experimentation frameworks (A/B, MVT).\n* Demonstrated success leveraging AI and advanced analytics to drive business impact.\n* Strong technical fluency with ability to partner closely with engineering teams.\n* Experience developing merchandising strategies aligned to customer segmentation models.\n* Data-driven decision maker with experience leveraging KPI dashboards.\nPREFERRED QUALIFICATIONS\nMBA\n* MBA or advanced degree in business, marketing, engineering, or related field.\n* Experience in consumer electronics, smart home, subscription, or DTC hardware businesses.\n* Experience in CRM and personalization ecosystems.\n* Background leading e-commerce in high-growth, fast-moving environments.\n* Experience managing global e-commerce operations.\n* Strong executive presence with ability to influence senior stakeholders.\n* Demonstrated bias for action and history of delivering results under aggressive timelines.\n* Experience modernizing legacy tech stacks and leading platform refresh initiatives.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, CA, Hawthorne - 187,000.00 - 252,900.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Hawthorne","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-15T13:49:40.829Z","occupations":[{"code":"13-1199.06","title":"Online Merchants","slug":"online-merchants"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"449210","title":"Electronics and Appliance Retailers","slug":"electronics-and-appliance-retailers"},{"code":"458310","title":"Jewelry Retailers","slug":"jewelry-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Head of E-commerce, Ring.com, Ring","description":"DESCRIPTION\nRing is seeking a visionary strategic operator to serve as Head of E-Commerce (L7) and the the Single-Threaded Owner (STO) of Ring.com globally. This leader will own the end-to-end P&L, define the long-term strategy for Ring’s direct-to-consumer channel, and drive sustained revenue growth through relentless customer obsession, experimentation, and operational excellence.\n\nThis role requires a leader who can Think Big while Diving Deep—setting a bold multi-year vision for Ring.com while simultaneously unlocking immediate, visible customer improvements. You will develop and lead a high-performing team and partner cross-functionally across Marketing, Product, Engineering, CRM, Analytics, and Operations to build a best-in-class digital commerce experience.\n\nThe ideal candidate combines strong commercial instincts, deep expertise in e-commerce platforms, systems thinking to understand how platforms and technologies interconnect, technical fluency to translate backend capabilities into customer experience improvements, advanced experimentation rigor, AI fluency, and the ability to influence senior stakeholders while moving fast and delivering results.\n\nThe mandate is clear: Establish Ring.com as a premier, best-in-class e-commerce platform for home and business security.\n\nKey job responsibilities\nSingle-Threaded Ownership & P&L Leadership:\n\nOwn the global P&L for Ring.com, including revenue, conversion, AOV, attach, retention, and profitability.\nDefine and execute a strategic roadmap to establish Ring.com as a best-in-class DTC destination.\nSet nimble, yet ambitious, goals aligned to business growth targets and customer experience metrics.\nBuild mechanisms to inspect, measure, and drive performance at weekly, monthly, and quarterly cadences.\nOwn the end-to-end customer journey from discovery through delivery and installation, ensuring seamless handoffs across fulfillment, logistics, and post-purchase teams to create a frictionless experience that extends beyond checkout.\n\nRevenue Growth & Conversion Optimization:\n\nEstablish and scale a world-class experimentation engine with continuous A/B and multivariate testing across homepage, PDP, checkout, merchandising placements, and lifecycle flows.\nDrive measurable improvements in conversion rate, AOV, cross-sell, attach, and subscription adoption.\nIdentify and rapidly execute “low-hanging fruit” improvements while architecting durable long-term optimizations.\nLeverage AI and predictive analytics to dynamically personalize on-site experiences.\n\nMerchandising & Personalization Strategy:\n\nOwn global merchandising strategy, including product surfacing, bundles, promotions, seasonal campaigns, and segmentation.\nDefine rules and AI-driven frameworks for what to feature, when, and to which customer cohorts.\nBuild personalization loops across paid media CRM onsite experience to create a data-driven customer journey.\nPartner with Marketing and Lifecycle teams to ensure CRM (email and in-app) communications drive customers into highly personalized landing experiences.\n\nTechnical & Platform Leadership:\n\nServe as the business owner of the Ring.com ecosystem, with expert-level understanding of platform architecture and optimization levers.\nPartner closely with Engineering on to upgrade tech stack, modernize infrastructure, and improve site speed, scalability, and reliability.\nTranslate business requirements into technical roadmaps and prioritize engineering investments based on ROI.\nEvaluate and implement emerging e-commerce technologies, personalization engines, and AI tools.\n\nAI & Advanced Analytics:\n\nChampion and demonstrate the integration of AI across merchandising, testing, segmentation, forecasting, and personalization through forward-thinking strategies that deliver measurable impact—not just advocating for AI adoption, but actively using it to drive results.\nEstablish data science partnerships to unlock predictive insights and automation.\nPartner with BI and utilize dashboards and reporting mechanisms that enable real-time performance management.\n\nOrganizational Leadership:\n\nDevelop and retain a high-performing e-commerce organization.\nSet a clear North Star vision and align the team around measurable outcomes.\nRaise the talent bar through strong coaching, performance management, and succession planning.\nFoster a high-velocity, high-accountability culture grounded in data, ownership, and collaboration.\n\nCross-Functional Influence:\n\nPartner across Marketing, Product, Engineering, Finance, Customer Service, and Operations to align investments and priorities.\nInfluence senior leadership with clear narratives backed by data.\nOperate effectively in highly ambiguous environments, creating structure and clarity where none exists.\nNavigate ambiguity and rapidly evolving market dynamics by quickly course-correcting strategies, pivoting priorities based on emerging trends, and maintaining momentum across cross-functional teams in a fast-paced ecommerce landscape.\n\nAbout the team\n\nThe Ring E-Commerce team owns the global digital commerce experience on Ring.com, serving millions of customers annually. The team is responsible for the customer journey from discovery to purchase, including merchandising, platform operations, testing, personalization, order flows, and backend integrations. As the STO, you will shape the future of Ring’s direct relationship with its customers and materially impact business growth.\n\nBASIC QUALIFICATIONS\n10+ years of marketing experience with emphasis on physical retail marketing or partner marketing experience\n* 10+ years of experience in e-commerce or digital commerce leadership roles.\n* 8+ years owning e-commerce P&L with demonstrated revenue and profitability growth.\n* 5+ years of people management experience leading multi-disciplinary teams.\n* Strong technical acumen with ability to evaluate architecture decisions, API strategies, and platform scalability trade-offs.\n* Deep expertise in Shopify platform architecture and optimization.\n* Proven track record designing and scaling experimentation frameworks (A/B, MVT).\n* Demonstrated success leveraging AI and advanced analytics to drive business impact.\n* Strong technical fluency with ability to partner closely with engineering teams.\n* Experience developing merchandising strategies aligned to customer segmentation models.\n* Data-driven decision maker with experience leveraging KPI dashboards.\nPREFERRED QUALIFICATIONS\nMBA\n* MBA or advanced degree in business, marketing, engineering, or related field.\n* Experience in consumer electronics, smart home, subscription, or DTC hardware businesses.\n* Experience in CRM and personalization ecosystems.\n* Background leading e-commerce in high-growth, fast-moving environments.\n* Experience managing global e-commerce operations.\n* Strong executive presence with ability to influence senior stakeholders.\n* Demonstrated bias for action and history of delivering results under aggressive timelines.\n* Experience modernizing legacy tech stacks and leading platform refresh initiatives.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, CA, Hawthorne - 187,000.00 - 252,900.00 USD annually","datePosted":"2026-07-15T13:49:40.829Z","dateModified":"2026-07-15T13:49:40.829Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hawthorne","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0ed992b2a84f1548fedb6d26"},"url":"https://jobsearcher.com/jobs/0ed992b2a84f1548fedb6d26"}}