{"schemaVersion":"jobsearcher.job.v1","id":"0ed552ce2e0202e499b411df","url":"https://jobsearcher.com/jobs/0ed552ce2e0202e499b411df","canonicalUrl":"https://jobsearcher.com/jobs/0ed552ce2e0202e499b411df","title":"Client Services Manager","description":"PostNet is looking for a Client Services Manager who enjoys working with people, solving problems, and making sure customers have someone they can count on when they need help.\nOur clients come to us with different needs every day. Some are shipping important packages. Others need printing for their business, help preparing materials for an event, or support getting a project completed on time. Your job is to understand what they need and help make the process straightforward.\nYou'll manage day-to-day client communication, keep track of orders and projects, and work with the team to make sure commitments are followed through. When something changes or a client has a concern, you'll help figure out what needs to happen next.\nWhat you'll handle\nBuild relationships with new and returning clients\nHelp clients understand available services and choose the right options for their needs\nCoordinate printing, shipping, and other business-service requests\nKeep track of active orders, projects, deadlines, and follow-ups\nProvide clients with clear updates when needed\nWork with team members to make sure requests are completed accurately\nHandle questions and service concerns in a professional way\nMaintain organized client and order information\nSupport business clients with recurring or ongoing service needs\nHelp improve the way client requests are handled from start to finish\nWhat we're looking for\nExperience in client services, customer service, account management, retail, business services, office services, or a related environment\nStrong communication and relationship-building skills\nOrganized and comfortable managing several requests at the same time\nAble to follow through without needing constant reminders\nComfortable learning new systems and service processes\nGood judgment when dealing with customer questions or unexpected situations\nPrinting, shipping, or design-service experience is helpful, but not required\nPay: $68,000.00 - $75,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: Remote","company":"Postnet","rawCompany":"postnet","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-09T14:55:07.967Z","occupations":[{"code":"11-9131.00","title":"Postmasters and Mail Superintendents","slug":"postmasters-and-mail-superintendents"},{"code":"11-9179.00","title":"Personal Service Managers, All Other","slug":"personal-service-managers-all-other"},{"code":"43-5051.00","title":"Postal Service Clerks","slug":"postal-service-clerks"}],"industries":[{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"561431","title":"Private Mail Centers","slug":"private-mail-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Manager","description":"PostNet is looking for a Client Services Manager who enjoys working with people, solving problems, and making sure customers have someone they can count on when they need help.\nOur clients come to us with different needs every day. Some are shipping important packages. Others need printing for their business, help preparing materials for an event, or support getting a project completed on time. Your job is to understand what they need and help make the process straightforward.\nYou'll manage day-to-day client communication, keep track of orders and projects, and work with the team to make sure commitments are followed through. When something changes or a client has a concern, you'll help figure out what needs to happen next.\nWhat you'll handle\nBuild relationships with new and returning clients\nHelp clients understand available services and choose the right options for their needs\nCoordinate printing, shipping, and other business-service requests\nKeep track of active orders, projects, deadlines, and follow-ups\nProvide clients with clear updates when needed\nWork with team members to make sure requests are completed accurately\nHandle questions and service concerns in a professional way\nMaintain organized client and order information\nSupport business clients with recurring or ongoing service needs\nHelp improve the way client requests are handled from start to finish\nWhat we're looking for\nExperience in client services, customer service, account management, retail, business services, office services, or a related environment\nStrong communication and relationship-building skills\nOrganized and comfortable managing several requests at the same time\nAble to follow through without needing constant reminders\nComfortable learning new systems and service processes\nGood judgment when dealing with customer questions or unexpected situations\nPrinting, shipping, or design-service experience is helpful, but not required\nPay: $68,000.00 - $75,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: Remote","datePosted":"2026-08-09T14:55:07.967Z","dateModified":"2026-08-09T14:55:07.967Z","hiringOrganization":{"@type":"Organization","name":"Postnet","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0ed552ce2e0202e499b411df"},"url":"https://jobsearcher.com/jobs/0ed552ce2e0202e499b411df"}}