{"schemaVersion":"jobsearcher.job.v1","id":"0ed380b4dd4aaa28a16cba2f","url":"https://jobsearcher.com/jobs/0ed380b4dd4aaa28a16cba2f","canonicalUrl":"https://jobsearcher.com/jobs/0ed380b4dd4aaa28a16cba2f","title":"Implementation Engineer II","description":"Implementation Engineer II\r\nDepartment: Professional Services\r\nEmployment Type: Full Time\r\nLocation: USA - Remote\r\nDescription\r\nThis is a remote-first role; however, candidates should ideally be based in central or northern California, or in southern Washington State or Oregon, to ensure essential on-site coverage when required.\r\nAt VC3, we don't just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.\r\nWe're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious | Serve as One .\r\nWe pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.\r\nThe Impact you will have\r\nThe Implementation Engineer II will provide a high level of client service to clients through excellent communication and detailed documentation. They will work with other Implementation Engineers/Specialists and Project Managers to deploy equipment and tools, as well as provide technical expertise during the onboarding process.\r\nWhat you will be doing\r\nUnderstand and follow \"The VC3 Way\". This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards\r\nImplement project work as per project scope, specifications, and deliverables for mid-large-sized companies and municipalities\r\nMaintain close adherence to schedule and inform the Project Manager and/or Implementation Manager if unable to do so\r\nAttend IT Roadmap meetings and make recommendations on client IT environment improvements\r\nGreat communication skills, ability to communicate technical concepts to non-technical audiences\r\nCreate and update documentation when changes occur, or when discoveries are made\r\nParticipate in Project Implementation Reviews to ensure project scopes are constantly being evaluated for accuracy and current known best practices along with helping to ensure high levels of client and internal team satisfaction with the implementation process\r\nParticipate in Project Design Reviews to ensure that incoming projects are set up for success\r\nAdditional Responsibilities\r\nMaintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients\r\nReceive mentoring and feedback from peers and others\r\nWhere appropriate, elevate complicated issues to a more senior resource or other appropriate teams\r\nReview Tickets with Manager\r\nActively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings\r\nAttend monthly training & team meetings as required\r\nRemain up-to-date with current and future technologies emerging in the industry\r\nMaintain knowledge of the products and services we offer\r\nMentor less experienced implementation engineers/specialists, including advising, coaching, teaching and guiding them\r\nAdditional duties as required\r\nThe tools you bring\r\nGood problem solving and decision-making skills; ability to understand and analyze complex issues\r\nSelf-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality\r\nHigh School diploma required; associate's or bachelor's degree preferred\r\nAt least 5 years relevant IT experience fully supporting SMB/MSP environments.\r\nDemonstrated advanced expertise or experience with\r\nMicrosoft 365\r\nWindows Server\r\nExchange Server\r\nAzure Cloud\r\nActive Directory\r\nGPOs\r\nSQL Server administration\r\nCitrix\r\nVirtualization concepts (VMWare/HyperV)\r\nTCP/IP troubleshooting knowledge\r\nUnderstanding of internet protocols including DNS/SMTP/DHCP\r\nInstallation, configuration, and maintenance of enterprise backup solutions\r\nUnderstanding of client and server hardware configurations including redundancy and RAID architectures\r\nSolid understanding of routing/switching/subnetting/firewalls/vpns\r\nGo Beyond – you take that extra step to create moments that are unexpected but appreciated.\r\nOwn It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.\r\nBe Curious - You challenge the status quo and aim for continuous improvement and constant learning.\r\nServe as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.\r\nWhat's in it for you:\r\nWell-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered.\r\nGrow with Us – Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.\r\nPeople-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.\r\nTransparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.\r\nThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. Pay Transparency: $72,000.00 - $86,800.00 USD\r\nApplicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment\r\nThank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.\r\nLearn more about VC3 by visiting our website and follow us on LinkedIn to stay informed!\r\nJ-18808-Ljbffr","company":"Vc3","rawCompany":"vc3","city":"California","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:52:12.814Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Engineer II","description":"Implementation Engineer II\r\nDepartment: Professional Services\r\nEmployment Type: Full Time\r\nLocation: USA - Remote\r\nDescription\r\nThis is a remote-first role; however, candidates should ideally be based in central or northern California, or in southern Washington State or Oregon, to ensure essential on-site coverage when required.\r\nAt VC3, we don't just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.\r\nWe're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious | Serve as One .\r\nWe pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.\r\nThe Impact you will have\r\nThe Implementation Engineer II will provide a high level of client service to clients through excellent communication and detailed documentation. They will work with other Implementation Engineers/Specialists and Project Managers to deploy equipment and tools, as well as provide technical expertise during the onboarding process.\r\nWhat you will be doing\r\nUnderstand and follow \"The VC3 Way\". This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards\r\nImplement project work as per project scope, specifications, and deliverables for mid-large-sized companies and municipalities\r\nMaintain close adherence to schedule and inform the Project Manager and/or Implementation Manager if unable to do so\r\nAttend IT Roadmap meetings and make recommendations on client IT environment improvements\r\nGreat communication skills, ability to communicate technical concepts to non-technical audiences\r\nCreate and update documentation when changes occur, or when discoveries are made\r\nParticipate in Project Implementation Reviews to ensure project scopes are constantly being evaluated for accuracy and current known best practices along with helping to ensure high levels of client and internal team satisfaction with the implementation process\r\nParticipate in Project Design Reviews to ensure that incoming projects are set up for success\r\nAdditional Responsibilities\r\nMaintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients\r\nReceive mentoring and feedback from peers and others\r\nWhere appropriate, elevate complicated issues to a more senior resource or other appropriate teams\r\nReview Tickets with Manager\r\nActively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings\r\nAttend monthly training & team meetings as required\r\nRemain up-to-date with current and future technologies emerging in the industry\r\nMaintain knowledge of the products and services we offer\r\nMentor less experienced implementation engineers/specialists, including advising, coaching, teaching and guiding them\r\nAdditional duties as required\r\nThe tools you bring\r\nGood problem solving and decision-making skills; ability to understand and analyze complex issues\r\nSelf-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality\r\nHigh School diploma required; associate's or bachelor's degree preferred\r\nAt least 5 years relevant IT experience fully supporting SMB/MSP environments.\r\nDemonstrated advanced expertise or experience with\r\nMicrosoft 365\r\nWindows Server\r\nExchange Server\r\nAzure Cloud\r\nActive Directory\r\nGPOs\r\nSQL Server administration\r\nCitrix\r\nVirtualization concepts (VMWare/HyperV)\r\nTCP/IP troubleshooting knowledge\r\nUnderstanding of internet protocols including DNS/SMTP/DHCP\r\nInstallation, configuration, and maintenance of enterprise backup solutions\r\nUnderstanding of client and server hardware configurations including redundancy and RAID architectures\r\nSolid understanding of routing/switching/subnetting/firewalls/vpns\r\nGo Beyond – you take that extra step to create moments that are unexpected but appreciated.\r\nOwn It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.\r\nBe Curious - You challenge the status quo and aim for continuous improvement and constant learning.\r\nServe as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.\r\nWhat's in it for you:\r\nWell-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered.\r\nGrow with Us – Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.\r\nPeople-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.\r\nTransparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.\r\nThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. Pay Transparency: $72,000.00 - $86,800.00 USD\r\nApplicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment\r\nThank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.\r\nLearn more about VC3 by visiting our website and follow us on LinkedIn to stay informed!\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:52:12.814Z","dateModified":"2026-04-09T15:52:12.814Z","hiringOrganization":{"@type":"Organization","name":"Vc3","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"California","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0ed380b4dd4aaa28a16cba2f"},"url":"https://jobsearcher.com/jobs/0ed380b4dd4aaa28a16cba2f"}}