{"schemaVersion":"jobsearcher.job.v1","id":"0eaea4effd4648fd5c31e377","url":"https://jobsearcher.com/jobs/0eaea4effd4648fd5c31e377","canonicalUrl":"https://jobsearcher.com/jobs/0eaea4effd4648fd5c31e377","title":"Endpoint Administrator","description":"Responsibilities Technical Support: Provide advanced technical support for Windows and Apple devices, including desktops, laptops, iPads, iPhones, printers, and peripherals. Ensure timely and effective resolution of help desk tickets and maintain a high level of customer satisfaction.\r\nUser Assistance: Assist VSC faculty, staff, and students with IT problems related to Windows and Apple devices. Use independent judgment to offer guidance on software applications, network connectivity, and system usage.\r\nSystem Administration: Perform routine maintenance tasks on Windows and Apple devices. Deploy, configure, and manage endpoint systems, which includes operating system and application packaging and deployment, software and OS patching, hardware installations, and replacements.\r\nDocumentation: Create and maintain comprehensive documentation for IT procedures, troubleshooting steps, and user guides. Keep documentation up-to-date and accessible to the IT team.\r\nTraining: Facilitate introductory-level training for IT Help Desk staff on the proper use of IT systems and applications. Escalate any additional training requests to the relevant IT team when required.\r\nCollaboration: Collaborate with other IT professionals and vendor contacts to implement new technologies, resolve issues, improve system performance, and contribute to IT projects.\r\nEscalation Support: Serve as a point of escalation for complex technical issues. Collaborate with IT team members and/or vendors to find efficient and effective solutions.\r\nGeneral Help Desk Tasks: Provide part-time support for general help desk tasks, including answering phone calls, responding to emails, and assisting walk-in users with various IT-related issues as needed.\r\nOther Duties as Assigned.\r\nQualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.\r\nAt least 3 years of experience as a system administrator or in a similar role, with a focus on managing Windows and Apple products.\r\nExpert experience with Apple operating systems (preferred).\r\nKnowledge, Skills, & Abilities Knowledge: Strong knowledge of Windows and Apple operating systems (macOS, iOS, iPadOS) and familiarity with MDM solutions, Active Directory, Group Policy and SCCM.\r\nSkills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills.\r\nAbilities: Demonstrated ability to support a diverse community and promote diverse perspectives, cultures, and an inclusive environment; ability to work independently and as part of a team; customer-focused with a commitment to providing high-quality support.\r\nRelevant certifications (e.g., Apple Certified Support Professional, JAMF100 or higher certified, CompTIAA+, Network+) are a plus.\r\nCompensation Scheduled Hours Weekly: 37.5\r\nBudgeted Wage for this Position: $60,000 - $64,000\r\nExempt Status: Exempt\r\nGrade: S13\r\nJ-18808-Ljbffr","company":"E01 System Office","rawCompany":"e01 system office","city":"Johnson","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-08-13T02:05:54.927Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Endpoint Administrator","description":"Responsibilities Technical Support: Provide advanced technical support for Windows and Apple devices, including desktops, laptops, iPads, iPhones, printers, and peripherals. Ensure timely and effective resolution of help desk tickets and maintain a high level of customer satisfaction.\r\nUser Assistance: Assist VSC faculty, staff, and students with IT problems related to Windows and Apple devices. Use independent judgment to offer guidance on software applications, network connectivity, and system usage.\r\nSystem Administration: Perform routine maintenance tasks on Windows and Apple devices. Deploy, configure, and manage endpoint systems, which includes operating system and application packaging and deployment, software and OS patching, hardware installations, and replacements.\r\nDocumentation: Create and maintain comprehensive documentation for IT procedures, troubleshooting steps, and user guides. Keep documentation up-to-date and accessible to the IT team.\r\nTraining: Facilitate introductory-level training for IT Help Desk staff on the proper use of IT systems and applications. Escalate any additional training requests to the relevant IT team when required.\r\nCollaboration: Collaborate with other IT professionals and vendor contacts to implement new technologies, resolve issues, improve system performance, and contribute to IT projects.\r\nEscalation Support: Serve as a point of escalation for complex technical issues. Collaborate with IT team members and/or vendors to find efficient and effective solutions.\r\nGeneral Help Desk Tasks: Provide part-time support for general help desk tasks, including answering phone calls, responding to emails, and assisting walk-in users with various IT-related issues as needed.\r\nOther Duties as Assigned.\r\nQualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.\r\nAt least 3 years of experience as a system administrator or in a similar role, with a focus on managing Windows and Apple products.\r\nExpert experience with Apple operating systems (preferred).\r\nKnowledge, Skills, & Abilities Knowledge: Strong knowledge of Windows and Apple operating systems (macOS, iOS, iPadOS) and familiarity with MDM solutions, Active Directory, Group Policy and SCCM.\r\nSkills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills.\r\nAbilities: Demonstrated ability to support a diverse community and promote diverse perspectives, cultures, and an inclusive environment; ability to work independently and as part of a team; customer-focused with a commitment to providing high-quality support.\r\nRelevant certifications (e.g., Apple Certified Support Professional, JAMF100 or higher certified, CompTIAA+, Network+) are a plus.\r\nCompensation Scheduled Hours Weekly: 37.5\r\nBudgeted Wage for this Position: $60,000 - $64,000\r\nExempt Status: Exempt\r\nGrade: S13\r\nJ-18808-Ljbffr","datePosted":"2026-08-13T02:05:54.927Z","dateModified":"2026-08-13T02:05:54.927Z","hiringOrganization":{"@type":"Organization","name":"E01 System Office","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Johnson","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0eaea4effd4648fd5c31e377"},"url":"https://jobsearcher.com/jobs/0eaea4effd4648fd5c31e377"}}