{"schemaVersion":"jobsearcher.job.v1","id":"0e9daefec79467e771f8fc76","url":"https://jobsearcher.com/jobs/0e9daefec79467e771f8fc76","canonicalUrl":"https://jobsearcher.com/jobs/0e9daefec79467e771f8fc76","title":"Service Coordinator","description":"We’re hiring immediately! Apply today!\nSince 1957, Bunn-O-Matic Corporation (BUNN) has been at the forefront of dispensed beverage equipment manufacturers. Founded upon five generations of family entrepreneurship, BUNN has become a global partner you can count on for reliable beverage equipment and outstanding post-purchase support wherever customers are served.\nWe are now hiring for Service Coordinator in Springfield, IL that are motivated to be team players. Unlock your potential with us!\nFull-Time Benefits: Service Coordinator\nQuarterly Incentive Bonus\nHealth Benefits (Medical, Dental, & Vision)\nShort-term disability insurance\nPaid Time Off\nRetirement Plan\nFull-Time Duties: Service Coordinator\nReceives incoming customer correspondence via phone, email or fax for installation, calibration, service and preventive maintenance for beverage equipment\nProvides troubleshooting assistance to equipment operators and technicians via the telephone\nDispatches BUNN and 3rd party service providers to customer locations\nCreates service orders and documents all activities and communications associated with service events in service database\nMonitors dispatched service activities to ensure timely response and problem resolution\nAcquires and evaluates pertinent information to determine appropriate corrective actions to resolve customer service issues.\nContacts service providers to acquire cost estimates for service activities\nCommunicates with customers and service providers in a professional manner via telephone, email and in written correspondences\nAcquires and maintains a working knowledge of beverage equipment operation and functionality\nMay travel to support BUNN equipment issues and installs\nPerform other duties as assigned.\nFull-Time Requirements: Service Coordinator\nHigh School Diploma or equivalent, required\nAssociate or Bachelor’s degree preferred\nProvide basic troubleshooting assistance as required on BUNN’s commercial beverage equipment\nExcellent communication skills, both verbal and written, proper telephone etiquette and experience with basic computer applications\nHighly proficient in the use of Microsoft Excel for tracking projects\nAbility to work a flexible shift schedule, including on-call nights and weekends as needed to maintain high standards of customer services\nHighly motivated, goal oriented and organized Possess exceptional customer service skills and demonstrate a positive, team-oriented attitude\nAbility to travel as needed.\nJob Type: Full-time\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nOn call\nWeekends as needed\nAbility to Commute:\nSpringfield, IL 62711 (Required)\nAbility to Relocate:\nSpringfield, IL 62711: Relocate before starting work (Required)\nWork Location: In person","company":"Bunnomatic","rawCompany":"bunnomatic","city":"Springfield","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:44:54.753Z","occupations":[{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"49-9071.00","title":"Maintenance and Repair Workers, General","slug":"maintenance-and-repair-workers-general"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"811412","title":"Appliance Repair and Maintenance","slug":"appliance-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Coordinator","description":"We’re hiring immediately! Apply today!\nSince 1957, Bunn-O-Matic Corporation (BUNN) has been at the forefront of dispensed beverage equipment manufacturers. Founded upon five generations of family entrepreneurship, BUNN has become a global partner you can count on for reliable beverage equipment and outstanding post-purchase support wherever customers are served.\nWe are now hiring for Service Coordinator in Springfield, IL that are motivated to be team players. Unlock your potential with us!\nFull-Time Benefits: Service Coordinator\nQuarterly Incentive Bonus\nHealth Benefits (Medical, Dental, & Vision)\nShort-term disability insurance\nPaid Time Off\nRetirement Plan\nFull-Time Duties: Service Coordinator\nReceives incoming customer correspondence via phone, email or fax for installation, calibration, service and preventive maintenance for beverage equipment\nProvides troubleshooting assistance to equipment operators and technicians via the telephone\nDispatches BUNN and 3rd party service providers to customer locations\nCreates service orders and documents all activities and communications associated with service events in service database\nMonitors dispatched service activities to ensure timely response and problem resolution\nAcquires and evaluates pertinent information to determine appropriate corrective actions to resolve customer service issues.\nContacts service providers to acquire cost estimates for service activities\nCommunicates with customers and service providers in a professional manner via telephone, email and in written correspondences\nAcquires and maintains a working knowledge of beverage equipment operation and functionality\nMay travel to support BUNN equipment issues and installs\nPerform other duties as assigned.\nFull-Time Requirements: Service Coordinator\nHigh School Diploma or equivalent, required\nAssociate or Bachelor’s degree preferred\nProvide basic troubleshooting assistance as required on BUNN’s commercial beverage equipment\nExcellent communication skills, both verbal and written, proper telephone etiquette and experience with basic computer applications\nHighly proficient in the use of Microsoft Excel for tracking projects\nAbility to work a flexible shift schedule, including on-call nights and weekends as needed to maintain high standards of customer services\nHighly motivated, goal oriented and organized Possess exceptional customer service skills and demonstrate a positive, team-oriented attitude\nAbility to travel as needed.\nJob Type: Full-time\nJob Type: Full-time\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nParental leave\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nOn call\nWeekends as needed\nAbility to Commute:\nSpringfield, IL 62711 (Required)\nAbility to Relocate:\nSpringfield, IL 62711: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-04-12T20:44:54.753Z","dateModified":"2026-04-12T20:44:54.753Z","hiringOrganization":{"@type":"Organization","name":"Bunnomatic","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0e9daefec79467e771f8fc76"},"url":"https://jobsearcher.com/jobs/0e9daefec79467e771f8fc76"}}