Care Navigator

Thank you for your interest in the Care Navigator position with Missoula Aging Services, a premier employer, in beautiful Missoula, Montana. This is a full-time, 40-hour per week position on our Care Management Team. The starting wage for this non-exempt, fully benefited position is $21.00 per hour, depending upon experience and qualifications. Enjoy having your nights and weekends available to do what you like! The Care Management Team hours are Monday through Friday between 8 AM to 5 PM. Use of a personal vehicle and travel within the Missoula and surrounding areas is required. Occasional travel outside of Missoula may be required for training & other purposes. Reimbursement is provided. You must maintain a valid MT driver’s license and vehicle insurance as required by MT state law. Instant job satisfaction in knowing your work is making someone’s day better. This position works under the direction of the Care Management Program Manager. Using professional social work practices, the Care Manager will participate in the planning, implementation, and coordination of a variety of programs in Missoula County. The Care Manager will perform related duties in an office setting, virtually using current telehealth technologies as well as conducting face-to-face visits within the client’s home. Additionally, candidates shall have: 1) Considerable knowledge of modern social work principles and practices. 2) Considerable knowledge of care management methods, procedures, and practices. Knowledge of the application of diagnostic and intervention skills; Knowledge of the problems and needs of long-term care consumers. 3) Working knowledge of Medicare, Medicaid, and other health plans; HIPAA rules, regulations and procedures. 4) Working knowledge in motivational interviewing techniques and strength-based client directed social services practices 5) Considerable knowledge of client centered interventions and medical social work; Knowledge of chronic or debilitating health conditions requiring hospitalization (e.g., CHF, Diabetes, COPD, Pneumonia, and Acute Myocardial Infarction); Knowledge of evidence-based practices within case management and care management. Considerable knowledge in coach-focused skill transfer, clinical expertise, and client education. General knowledge of the social dynamics of disability and aging as well as a working knowledge of human service resources within Missoula County. 6) Considerable skill in conducting social work assessments and developing care plans. 7) Proficient skill in the operation of a personal computer, common computer applications including Microsoft Office Suite, and other database programs. 8) Demonstrated interpersonal skills, including demonstrated skill in written and oral communication; Proven analytical thinking and conflict management skills. 9) Ability to successfully interact with a wide range of individuals and organizations of diverse backgrounds and viewpoints. The preferred knowledge, skills and abilities described above are typically acquired through the completion of a degree in social work (BSW) or other relevant behavioral science (e.g., human services, psychology, nursing, or other related behavioral science) and three years (3) of related work experience ORa suitable combination of education and experience. Volunteer work may be considered in evaluating work experience. Qualified candidates must submit a cover letter and resume to be considered. For more information or to apply directly: Visit the Missoula Aging Services website – https://missoulaagingservices.org - Click on “About Us - Careers” (top of page) Submit your cover letter and resume to hr@missoulaagingservices.org Benefits: · Missoula Aging Services is part of Missoula County’s benefits plan, providing excellent health, dental, vision, group life & long-term disability insurance (available first of the month following 60 days of employment). · HRA/FSA Plans · Paid Time Off, Holidays & Paid Extended Leave · Retirement (with employer contributions after one year of service) · Employee Assistance Program (EAP) · Pet Insurance Plan · Wellness Support · Flexible Scheduling Missoula Aging Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital status, sexual orientation or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. Please advise us if accommodation is needed to participate in the application or interview process. MISSION Missoula Aging Services promotes the independence, dignity, and health of older adults and those who care for them. VISION Missoula Aging Services is the voice of older adults. We provide programs and services in our communities, empowering people to age with confidence and without fear. VALUES To make our mission and vision a reality, we practice the following: In working with each other and the community, we follow our Guiding Principles and core values which are Integrity, Communication, Accountability, Respect and Safety. To support our mission: We are person-centered in working with our clients. We respect a person’s autonomy within their capacity to remain independent. We believe that diversified funding creates a healthy and sustainable organization. We recognize the value of services we provide to aging adults, to veterans and to people with disabilities. We determine what and when services should be fee for service based on established criteria. We listen first. We believe that hearing from the people guides our direction. We are inclusive and non-partisan, listening to the minority and the majority. We are respectful in our communication and our behaviors – individually and collectively. We recognize that lack of awareness can lead to underserved aging adults. We believe that collaborative strategies can result in effective and efficient efforts and partnerships. We believe that volunteering provides a positive experience for the volunteers and those we serve. We honor and value our volunteers, respect their wisdom, experience, and engagement. MAS volunteers and clients are excited, enriched and valued through community service opportunities. WELCOME STATEMENT Missoula Aging Services is dedicated to creating a workplace where everyone feels valued, supported, and empowered to thrive. We welcome and respect all individuals, fostering a culture that promotes access, opportunity, and a deep sense of belonging. Through ongoing learning and professional development, we strive to cultivate an environment where all staff can contribute their unique perspectives and talents, strengthening our collective impact and advancing our mission. Job Type: Full-time Pay: From $21.00 per hour Benefits: 403(b) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule: 8 hour shift Day shift Monday to Friday No weekends Ability to Relocate: Missoula, MT 59801: Relocate before starting work (Required) Work Location: In person