Customer Service Representative

Customer Service RepresentativeReliable Comfort is seeking an experienced CSR to join our team. If you enjoy fast passed environments where you get to communicate with customers, help solve concerns, and be the voice of our company would love to speak to you! At Reliable Comfort we understand that a CSR is the first voice/interaction someone might have with our company. We are looking for someone that is excited to deliver hospitality, compassion, and enthusiasm about getting customers exactly what they need every time they call! We are looking for someone who is ready to treat every call with the respect and enthusiasm as if it was their very own family! Why Join Us We are a family operated business that is well established in the Seymour and surrounding areas having our roots here for the last 25 years of business! Great benefits provided by the company - free to you! Life, disability, 401k match, AND company contributions towards other benefits like health, dental, and many more. Duties First point of contact for inbound customer calls. Making outbound calls, sending texts/emails as needed. Assisting in scheduling appointments through service titan. What you need to succeed: 2+ Years Phone Customer service experience is preferred. High standards for your work. Excellence & integrity matter to you. A growth-mindset and the want to get better every day. The ability to hustle & thrive under pressure. You are able to be a true team player with a positive attitude at all times. You are dependable and consistent in all areas Ensure our reputation for reliable service is maintained during all interactions with customers. Complete special projects and additional duties as assigned / required. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Experience: CSR Phone service: 2 years (Required) Work Location: In person, Monday - Friday 8am-5pm Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.