{"schemaVersion":"jobsearcher.job.v1","id":"0e69a5de3bc2e3c937da6bbc","url":"https://jobsearcher.com/jobs/0e69a5de3bc2e3c937da6bbc","canonicalUrl":"https://jobsearcher.com/jobs/0e69a5de3bc2e3c937da6bbc","title":"Workstation Support Technician","description":"Workstation Support TechnicianThe Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organization's computer workstations and related equipment. This role is responsible for providing technical assistance to end users, diagnosing and resolving hardware and software issues, and contributing to the overall efficiency of the organization's IT environment. The Workstation Support Technician is a key point of contact for troubleshooting and technical support, enabling end users to effectively utilize their workstations and technology tools.\r\nResponsibilities:Install, configure, and maintain hardware and software components on company devices.\r\nProvide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone).\r\nDiagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges.\r\nAssist in the setup and configuration of new workstations, including user accounts, email, and necessary applications.\r\nRespond to and prioritize support requests based on urgency and impact on business operations.\r\nTroubleshoot network connectivity and printer-related issues.\r\nMaintain accurate records of hardware inventory.\r\nEducate end-users on basic troubleshooting techniques and best practices to minimize technical issues.\r\nContribute to the development of documentation and guides for common technical procedures.\r\nMaintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system.\r\nStay current with industry trends and advancements in workstation technology.\r\nOther competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.\r\nQualifications:High school diploma or equivalent; associate or bachelor's degree in a relevant field preferred.\r\nProven experience (2 years) as a workstation support technician or in a similar technical support role.\r\nProficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment.\r\nCommunicate effectively with both technical and non-technical users, providing clear instructions and assistance.\r\nStrong knowledge of operating systems, productivity software, and office applications.\r\nFamiliarity with DNS, Active Directory (what it does and how it works), and VPN.\r\nExcellent communication skills, both verbal and written, with a customer-oriented approach.\r\nAbility to adapt to changing priorities and manage multiple tasks in a fast-paced environment.\r\nStrong problem-solving skills and the ability to think critically under pressure.\r\nAdept at working independently as well as collaboratively within a team.\r\nRelevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.\r\nPrior customer service experience including face to face and via phone.\r\nCandidate must have valid state issued driver's license. If required to travel, they will drive an Client vehicle.\r\nSoft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand.\r\nPhysical Requirements:The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds.\r\nComfortable performing tasks that involve bending, kneeling, and reaching in tight spaces.\r\nUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\r\nBy applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140","company":"U.S. Tech Solutions","rawCompany":"us tech solutions","city":"Marienthal","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-08-07T01:30:33.669Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Workstation Support Technician","description":"Workstation Support TechnicianThe Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organization's computer workstations and related equipment. This role is responsible for providing technical assistance to end users, diagnosing and resolving hardware and software issues, and contributing to the overall efficiency of the organization's IT environment. The Workstation Support Technician is a key point of contact for troubleshooting and technical support, enabling end users to effectively utilize their workstations and technology tools.\r\nResponsibilities:Install, configure, and maintain hardware and software components on company devices.\r\nProvide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone).\r\nDiagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges.\r\nAssist in the setup and configuration of new workstations, including user accounts, email, and necessary applications.\r\nRespond to and prioritize support requests based on urgency and impact on business operations.\r\nTroubleshoot network connectivity and printer-related issues.\r\nMaintain accurate records of hardware inventory.\r\nEducate end-users on basic troubleshooting techniques and best practices to minimize technical issues.\r\nContribute to the development of documentation and guides for common technical procedures.\r\nMaintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system.\r\nStay current with industry trends and advancements in workstation technology.\r\nOther competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.\r\nQualifications:High school diploma or equivalent; associate or bachelor's degree in a relevant field preferred.\r\nProven experience (2 years) as a workstation support technician or in a similar technical support role.\r\nProficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment.\r\nCommunicate effectively with both technical and non-technical users, providing clear instructions and assistance.\r\nStrong knowledge of operating systems, productivity software, and office applications.\r\nFamiliarity with DNS, Active Directory (what it does and how it works), and VPN.\r\nExcellent communication skills, both verbal and written, with a customer-oriented approach.\r\nAbility to adapt to changing priorities and manage multiple tasks in a fast-paced environment.\r\nStrong problem-solving skills and the ability to think critically under pressure.\r\nAdept at working independently as well as collaboratively within a team.\r\nRelevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.\r\nPrior customer service experience including face to face and via phone.\r\nCandidate must have valid state issued driver's license. If required to travel, they will drive an Client vehicle.\r\nSoft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand.\r\nPhysical Requirements:The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds.\r\nComfortable performing tasks that involve bending, kneeling, and reaching in tight spaces.\r\nUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\r\nBy applying, you acknowledge that AI-assisted tools may be used during hiring. #LI-AS140","datePosted":"2026-08-07T01:30:33.669Z","dateModified":"2026-08-07T01:30:33.669Z","hiringOrganization":{"@type":"Organization","name":"U.S. Tech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marienthal","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0e69a5de3bc2e3c937da6bbc"},"url":"https://jobsearcher.com/jobs/0e69a5de3bc2e3c937da6bbc"}}