{"schemaVersion":"jobsearcher.job.v1","id":"0e65fc5cee77a5af5729bae5","url":"https://jobsearcher.com/jobs/0e65fc5cee77a5af5729bae5","canonicalUrl":"https://jobsearcher.com/jobs/0e65fc5cee77a5af5729bae5","title":"Site Reliability Engineer Sr.","description":"Summary:\n\nThe Site Reliability Engineering (SRE) is a critical part of our MAPFRE USA On-Prem and Cloud platform strategy. In this role, you will be focused on ensuring MUSA’s development platform and processes enable our software engineers to focus more on innovation than infrastructure. This role will drive the adoption of observability best practices and develop automations for resolving recurring issues. You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability, and performance of the platform. This engineer must be capable of triaging issues on the front line as well as framing strategic initiatives from leadership. Being hands-on keyboard is a must for this role with a focus on developing reliability engineering for MUSA Platforms.\n\nResponsibilities:\n\nYou will set standards for the monitoring of MUSA on-prem and Cloud infrastructure and applications.\nYou will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services.\nAs a key member of the Critical Incident Response team, use expert communication and troubleshooting skills to aid the team in an efficient resolution.\nYou will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability.\nYou will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform.\nTo be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support Infrastructure and Engineering teams.\nThe right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the variety of issues that arise and propose solutions to these problems.\nMUSA Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required).\n\nExperience and Qualifications:\n\n5 or more years of work experience with a bachelor’s degree or 4 or more years of relevant experience with an advanced degree. Master’s Degree in IT, CS or related field preferred and/or 5+ years relevant work experience.\nHands on experience in Linux and Windows systems and good understanding of distributed computing environments.\nIntermediate level programming and/or scripting in 3 or more of the following: Python, PowerShell, JavaScript, Terraform, Ansible, etc.\n2+ years of experience managing CI/CD tooling such as Jenkins, Github, Bitbucket, DevOps in a large-scale environment.\n3+ Years experience managing observability tooling such as Splunk, Dynatrace, etc. in a large-scale environment.\nAdvanced understanding of YAML, JSON, HTML, XML.\n2+ years of work experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling\n3 or more years leading a Platform, SRE or Production Engineering group for high availability/critical platforms/applications.\nExperience managing a distributed platform including but not limited to deployment/release management, provisioning, capacity management, workload management\nA site reliability engineer uses a service to monitor performance metrics and detect anomalous application behavior. If there are issues with the application, the SRE team submits a report to the software engineering team. The developers fix the reported cases and publish the updated application.\n\nThank you for considering MAPFRE Insurance as part of your career journey.\n\nWe're proud to be rated \"A\" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.\n\nIf you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.\n\nWe are proud to be an equal opportunity employer.","company":"Mapfre","rawCompany":"mapfre","city":"Webster","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:28:49.874Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.05","title":"Information Security Engineers","slug":"information-security-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Site Reliability Engineer Sr.","description":"Summary:\n\nThe Site Reliability Engineering (SRE) is a critical part of our MAPFRE USA On-Prem and Cloud platform strategy. In this role, you will be focused on ensuring MUSA’s development platform and processes enable our software engineers to focus more on innovation than infrastructure. This role will drive the adoption of observability best practices and develop automations for resolving recurring issues. You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability, and performance of the platform. This engineer must be capable of triaging issues on the front line as well as framing strategic initiatives from leadership. Being hands-on keyboard is a must for this role with a focus on developing reliability engineering for MUSA Platforms.\n\nResponsibilities:\n\nYou will set standards for the monitoring of MUSA on-prem and Cloud infrastructure and applications.\nYou will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services.\nAs a key member of the Critical Incident Response team, use expert communication and troubleshooting skills to aid the team in an efficient resolution.\nYou will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability.\nYou will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform.\nTo be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support Infrastructure and Engineering teams.\nThe right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the variety of issues that arise and propose solutions to these problems.\nMUSA Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required).\n\nExperience and Qualifications:\n\n5 or more years of work experience with a bachelor’s degree or 4 or more years of relevant experience with an advanced degree. Master’s Degree in IT, CS or related field preferred and/or 5+ years relevant work experience.\nHands on experience in Linux and Windows systems and good understanding of distributed computing environments.\nIntermediate level programming and/or scripting in 3 or more of the following: Python, PowerShell, JavaScript, Terraform, Ansible, etc.\n2+ years of experience managing CI/CD tooling such as Jenkins, Github, Bitbucket, DevOps in a large-scale environment.\n3+ Years experience managing observability tooling such as Splunk, Dynatrace, etc. in a large-scale environment.\nAdvanced understanding of YAML, JSON, HTML, XML.\n2+ years of work experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling\n3 or more years leading a Platform, SRE or Production Engineering group for high availability/critical platforms/applications.\nExperience managing a distributed platform including but not limited to deployment/release management, provisioning, capacity management, workload management\nA site reliability engineer uses a service to monitor performance metrics and detect anomalous application behavior. If there are issues with the application, the SRE team submits a report to the software engineering team. The developers fix the reported cases and publish the updated application.\n\nThank you for considering MAPFRE Insurance as part of your career journey.\n\nWe're proud to be rated \"A\" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.\n\nIf you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.\n\nWe are proud to be an equal opportunity employer.","datePosted":"2026-04-12T21:28:49.874Z","dateModified":"2026-04-12T21:28:49.874Z","hiringOrganization":{"@type":"Organization","name":"Mapfre","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Webster","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0e65fc5cee77a5af5729bae5"},"url":"https://jobsearcher.com/jobs/0e65fc5cee77a5af5729bae5"}}