Service Logistics Coordinator (PA)

We are seeking a reliable and efficient Service Logistics Coordinator to join our Service team. As a Service Logistics Coordinator, you will be responsible for coordinating and dispatching our service technicians. Duties/Responsibilities: Schedule assigned technicians with planned maintenance, repairs, and troubleshooting. Consult with Field Service Managers on all troubleshoot calls. Document accurate information in software system. Schedule according to best geographical location and technician certification. Support technicians for parts and tools for assigned work. Ensure scheduling goals are met. Respond to customer inquiries. Participate with “ON-CALL” for weekly Dispatch coverage. Maintains professional appearance. Assist in other duties as assigned. Requirements: Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work under pressure and make quick decisions Proficient in using computer systems and software Education and Experience: High school diploma or equivalent required; additional education or certification in logistics, transportation, or a related field is a plus Proven experience as a Dispatcher or in a similar role, preferably in the transportation or logistics industry Knowledge of transportation systems, dispatch software, and GPS tracking systems is a plus Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.