{"schemaVersion":"jobsearcher.job.v1","id":"0dc8dbb80aef434bcdd30a46","url":"https://jobsearcher.com/jobs/0dc8dbb80aef434bcdd30a46","canonicalUrl":"https://jobsearcher.com/jobs/0dc8dbb80aef434bcdd30a46","title":"Founding Forward Deployed Engineer","description":"Founding Forward Deployed Engineer (SF In-Person Preferred)\nAbout Hyperscale\nHyperscale is building the AI-native intelligence layer for physical operations, starting with trucking carriers. We are a team of ex-Samsara engineers and fleet operators automating the highest-volume back-office workflows (driver support, load coordination, scheduling) with agentic AI. Our product is deployed with some of the largest fleets in the US, autonomously handling approximately 70% of inbound calls with strong customer satisfaction. We are small, moving fast, and backed by top investors.\n\nThe Role\nWe are looking for a Founding Forward Deployed Engineer to own the technical side of our enterprise sales process. You will work directly with the founders, Head of BD, and engineering team: running technical discovery, designing POCs, traveling on-site to customer locations, and supporting implementation through go-live. This role blends pre-sales and post-sales, and the ideal person can flex across product, engineering, and sales depending on what the moment requires.\n\nIf you like solving complex integration challenges, translating technical capabilities into business value, and shaping product direction from the field, this role is for you.\n\nYou'll be working on the frontier of applied AI deployment: taking sophisticated agentic systems from demo to production in complex operational environments. This means understanding customer workflows deeply, configuring AI agents to handle their specific use cases, and solving technical integration challenges in real-time - all while the technology itself is rapidly evolving.\n\nThis is a highly technical, customer-facing role where you'll split time between customer sites and working with our product team. If you like being in the field, solving hard problems on the fly, and seeing immediate impact from your work, this role is for you.\n\nWhat You'll Do\nTechnical Discovery and Solution Design\n\nLead technical discovery calls with carrier IT, operations, and executive teams\n\nUnderstand customer workflows, systems (TMS, ELD, dispatch software), and integration requirements\n\nDesign proof-of-concept configurations that map our AI agents to specific customer use cases\n\nDocument edge cases and requirements to inform the product roadmap\n\nDemos, Pilots, and Proof of Value\n\nRun tailored product demos tied to each prospect's workflows and pain points\n\nScope and execute pilot programs with clear success metrics (call resolution rate, time savings, CSAT)\n\nBuild ROI models showing cost savings and efficiency gains\n\nTroubleshoot issues during pilots and coordinate with engineering to resolve them quickly\n\nOn-Site Customer Engagement\n\nTravel to customer sites roughly once a month for one to two days at a time (up to 25% travel in steady state)\n\nEmbed with customer operations teams to conduct workflow discovery and scope integrations\n\nWrite code or prototype solutions on-site when needed to unblock deals or accelerate implementation\n\nTechnical Sales Support\n\nAnswer RFPs, security questionnaires, and compliance documentation (SOC 2, data handling, etc.)\n\nLead technical deep-dives with buyer IT and security teams on architecture, data flows, and integrations\n\nBuild proposals, integration plans, and implementation timelines\n\nAddress technical objections early and build internal champions\n\nOnboarding and Post-Sales\n\nScope integrations (APIs, webhooks, data pipelines) with engineering for new customers\n\nSupport initial deployment: data mapping, workflow configuration, testing, and go-live\n\nTrain customer teams on configuration, agent tuning, and performance monitoring\n\nWhat Success Looks Like (First 90 Days)\n\n3+ pilots launched with clear metrics showing product value\n\nTechnical close plan established for every active enterprise opportunity\n\nCore sales collateral built: demo script, ROI calculator, integration overview, security FAQ\n\nStrong working relationship with engineering and a clear process for escalating customer needs\n\nAt least 2 deals closed where your technical work was critical to winning\n\nWho You Are\n\n2 to 5 years of experience as a software engineer or full stack engineer, ideally at a high-growth B2B company\n\nYou have built and shipped real products end to end, not just scripts or one-off integrations\n\nStrong foundation in full stack development, APIs, webhooks, and system architecture\n\nYou are an engineer who actually wants to talk to customers and are curious about sales and product, excited to flex into those areas over time\n\nHigh agency, you proactively identify problems and figure out solutions without being told how\n\nComfortable with ambiguity and moving fast in an environment where the playbook does not exist yet\n\nWilling to experiment with new ways of working as AI rapidly changes how companies operate, you do not cling to a fixed process\n\nExcited about traveling on-site to customer locations and being embedded in their world\n\nScrappy and gritty, you have had to figure things out from scratch before and thrived doing it\n\nNice to Have\n\nExperience deploying AI/ML products or other complex technical systems in production\n\nBackground in logistics, trucking, fleet operations, or adjacent industries\n\nPrior work as a solutions engineer, implementation engineer, or forward deployed engineer\n\nExperience with enterprise integrations, ETL pipelines, or middleware platforms\n\nStartup experience or comfort operating in fast-moving, high-autonomy environments\n\nScripting and automation skills (Python, SQL, etc.)\n\nLocation\nSan Francisco preferred (in-person when not traveling). We move quickly and value tight feedback loops across deployment, product, engineering, and customers.\n\nWhy Hyperscale\n\nReal product in production with major US fleets\n\nClear ROI and strong metrics already working in the wild\n\nWork hands-on with cutting-edge agentic AI technology in high-stakes production environments\n\nDirect customer exposure and immediate feedback loops - see your work drive real operational outcomes\n\nBuild the deployment playbook and forward deployed function from day one, with a path to leadership as we scale\n\nBacked by top VCs and growing quickly - doubling the team in the first half of the year\n\n#J-18808-Ljbffr","company":"Hyperscale Systems","rawCompany":"hyperscale systems","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T03:21:22.098Z","occupations":[{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Founding Forward Deployed Engineer","description":"Founding Forward Deployed Engineer (SF In-Person Preferred)\nAbout Hyperscale\nHyperscale is building the AI-native intelligence layer for physical operations, starting with trucking carriers. We are a team of ex-Samsara engineers and fleet operators automating the highest-volume back-office workflows (driver support, load coordination, scheduling) with agentic AI. Our product is deployed with some of the largest fleets in the US, autonomously handling approximately 70% of inbound calls with strong customer satisfaction. We are small, moving fast, and backed by top investors.\n\nThe Role\nWe are looking for a Founding Forward Deployed Engineer to own the technical side of our enterprise sales process. You will work directly with the founders, Head of BD, and engineering team: running technical discovery, designing POCs, traveling on-site to customer locations, and supporting implementation through go-live. This role blends pre-sales and post-sales, and the ideal person can flex across product, engineering, and sales depending on what the moment requires.\n\nIf you like solving complex integration challenges, translating technical capabilities into business value, and shaping product direction from the field, this role is for you.\n\nYou'll be working on the frontier of applied AI deployment: taking sophisticated agentic systems from demo to production in complex operational environments. This means understanding customer workflows deeply, configuring AI agents to handle their specific use cases, and solving technical integration challenges in real-time - all while the technology itself is rapidly evolving.\n\nThis is a highly technical, customer-facing role where you'll split time between customer sites and working with our product team. If you like being in the field, solving hard problems on the fly, and seeing immediate impact from your work, this role is for you.\n\nWhat You'll Do\nTechnical Discovery and Solution Design\n\nLead technical discovery calls with carrier IT, operations, and executive teams\n\nUnderstand customer workflows, systems (TMS, ELD, dispatch software), and integration requirements\n\nDesign proof-of-concept configurations that map our AI agents to specific customer use cases\n\nDocument edge cases and requirements to inform the product roadmap\n\nDemos, Pilots, and Proof of Value\n\nRun tailored product demos tied to each prospect's workflows and pain points\n\nScope and execute pilot programs with clear success metrics (call resolution rate, time savings, CSAT)\n\nBuild ROI models showing cost savings and efficiency gains\n\nTroubleshoot issues during pilots and coordinate with engineering to resolve them quickly\n\nOn-Site Customer Engagement\n\nTravel to customer sites roughly once a month for one to two days at a time (up to 25% travel in steady state)\n\nEmbed with customer operations teams to conduct workflow discovery and scope integrations\n\nWrite code or prototype solutions on-site when needed to unblock deals or accelerate implementation\n\nTechnical Sales Support\n\nAnswer RFPs, security questionnaires, and compliance documentation (SOC 2, data handling, etc.)\n\nLead technical deep-dives with buyer IT and security teams on architecture, data flows, and integrations\n\nBuild proposals, integration plans, and implementation timelines\n\nAddress technical objections early and build internal champions\n\nOnboarding and Post-Sales\n\nScope integrations (APIs, webhooks, data pipelines) with engineering for new customers\n\nSupport initial deployment: data mapping, workflow configuration, testing, and go-live\n\nTrain customer teams on configuration, agent tuning, and performance monitoring\n\nWhat Success Looks Like (First 90 Days)\n\n3+ pilots launched with clear metrics showing product value\n\nTechnical close plan established for every active enterprise opportunity\n\nCore sales collateral built: demo script, ROI calculator, integration overview, security FAQ\n\nStrong working relationship with engineering and a clear process for escalating customer needs\n\nAt least 2 deals closed where your technical work was critical to winning\n\nWho You Are\n\n2 to 5 years of experience as a software engineer or full stack engineer, ideally at a high-growth B2B company\n\nYou have built and shipped real products end to end, not just scripts or one-off integrations\n\nStrong foundation in full stack development, APIs, webhooks, and system architecture\n\nYou are an engineer who actually wants to talk to customers and are curious about sales and product, excited to flex into those areas over time\n\nHigh agency, you proactively identify problems and figure out solutions without being told how\n\nComfortable with ambiguity and moving fast in an environment where the playbook does not exist yet\n\nWilling to experiment with new ways of working as AI rapidly changes how companies operate, you do not cling to a fixed process\n\nExcited about traveling on-site to customer locations and being embedded in their world\n\nScrappy and gritty, you have had to figure things out from scratch before and thrived doing it\n\nNice to Have\n\nExperience deploying AI/ML products or other complex technical systems in production\n\nBackground in logistics, trucking, fleet operations, or adjacent industries\n\nPrior work as a solutions engineer, implementation engineer, or forward deployed engineer\n\nExperience with enterprise integrations, ETL pipelines, or middleware platforms\n\nStartup experience or comfort operating in fast-moving, high-autonomy environments\n\nScripting and automation skills (Python, SQL, etc.)\n\nLocation\nSan Francisco preferred (in-person when not traveling). We move quickly and value tight feedback loops across deployment, product, engineering, and customers.\n\nWhy Hyperscale\n\nReal product in production with major US fleets\n\nClear ROI and strong metrics already working in the wild\n\nWork hands-on with cutting-edge agentic AI technology in high-stakes production environments\n\nDirect customer exposure and immediate feedback loops - see your work drive real operational outcomes\n\nBuild the deployment playbook and forward deployed function from day one, with a path to leadership as we scale\n\nBacked by top VCs and growing quickly - doubling the team in the first half of the year\n\n#J-18808-Ljbffr","datePosted":"2026-04-14T03:21:22.098Z","dateModified":"2026-04-14T03:21:22.098Z","hiringOrganization":{"@type":"Organization","name":"Hyperscale Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0dc8dbb80aef434bcdd30a46"},"url":"https://jobsearcher.com/jobs/0dc8dbb80aef434bcdd30a46"}}