HVAC Service Manager

The HVAC Service Manager is responsible for managing the daily operations of the residential HVAC service department. This includes supervising technicians, ensuring customer satisfaction, handling escalated service issues, and helping drive team performance. Key ResponsibilitiesSupervise and support a team of residential HVAC service techniciansOversee scheduling, dispatching, and work qualityProvide technical guidance and training to techniciansEnsure high levels of customer satisfactionMonitor KPIs, service revenue, and departmental performanceHelp with hiring, onboarding, and coaching of team membersEnforce safety protocols and company standards QualificationsMinimum 10 years of residential HVAC service experienceMinimum 3 years of team leadership or management experienceStrong problem-solving, communication, and organizational skillsWorking knowledge of HVAC systems, diagnostics, and repair proceduresValid driver's license and clean driving recordEPA certification (required); additional certifications a plus What We OfferCompetitive salary: $90,000-$110,000/yearCompany vehicle and phoneHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysProfessional development and advancement opportunitiesSupportive company culture and team environment Apply Today! If you're ready to take the next step in your HVAC career and lead a skilled team in a respected company, we want to hear from you. Job Type: Full-time Benefits:401(k)401(k) matchingCompany truckDental insuranceEmployee discountFlexible spending accountFuel cardHealth insuranceHealth savings accountLife insurancePaid time offTools providedVision insurance Schedule:Monday to FridayWeekends as needed Supplemental Pay:Bonus opportunities Experience:Residential HVAC: 8-10 years (Required)Management: 5 years (Required) Work Location: In person Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.