{"schemaVersion":"jobsearcher.job.v1","id":"0d647e79ee68a57d83deaf4b","url":"https://jobsearcher.com/jobs/0d647e79ee68a57d83deaf4b","canonicalUrl":"https://jobsearcher.com/jobs/0d647e79ee68a57d83deaf4b","title":"Technical Support","description":"Overview\nIn this contract role, you will provide first-level IT support for employees across office and jobsite environments. You will troubleshoot hardware, software, networking, printers, audio/visual, and connectivity issues while delivering strong customer service. You will configure and maintain desktops, laptops, peripherals, and support site tech setups for meetings and events. You will work with a ticketing system, participate in hardware refreshes and IT projects, and support both office and construction jobsite environments. This role offers hands-on impact in a dynamic setting with cross-functional collaboration.\n\nResponsibilitiesRespond to support requests via phone, email, and ticketing systemsTroubleshoot Windows 10/11, Microsoft 365, antivirus, printers, mobile devices, and company applicationsConfigure, deploy, and maintain desktops, laptops, peripherals, and related hardwareInstall and support printers, copier/scanners, wireless networks, routers, and jobsite technologySupport conference room and huddle room audio/video equipmentAssist with technology setup for meetings, presentations, and training eventsDocument issues and resolutions within the ticketing systemParticipate in hardware refreshes, upgrades, and IT projects as assignedMaintain regular, reliable attendance and perform other duties as needed\nKey requirements2+ years of Help Desk, Desktop Support, or Technical Support experienceStrong customer service mindset with ability to support users of varying technical backgroundsExcellent verbal and written communication skillsStrong troubleshooting and problem-solving abilitiesAbility to diagnose and resolve technical issues efficientlyAbility to prioritize and manage multiple support requests simultaneouslyAbility to communicate effectively with employees at all organizational levelsComfortable working independently and as part of a teamAssociate degree in Information Technology, Computer Science, or related field preferredTechnology-related certification or equivalent technical training considered; CompTIA A+ and Network+ certifications preferred; Microsoft Windows or Microsoft 365 certifications are a pluscustomer service orientationclear communicationproblem-solvingWindows 10/11 administration and supportOperating system installation, imaging, and configurationDesktop and laptop hardware troubleshooting and repair","company":"Kforce","rawCompany":"kforce","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-09-15T04:44:04.207Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support","description":"Overview\nIn this contract role, you will provide first-level IT support for employees across office and jobsite environments. You will troubleshoot hardware, software, networking, printers, audio/visual, and connectivity issues while delivering strong customer service. You will configure and maintain desktops, laptops, peripherals, and support site tech setups for meetings and events. You will work with a ticketing system, participate in hardware refreshes and IT projects, and support both office and construction jobsite environments. This role offers hands-on impact in a dynamic setting with cross-functional collaboration.\n\nResponsibilitiesRespond to support requests via phone, email, and ticketing systemsTroubleshoot Windows 10/11, Microsoft 365, antivirus, printers, mobile devices, and company applicationsConfigure, deploy, and maintain desktops, laptops, peripherals, and related hardwareInstall and support printers, copier/scanners, wireless networks, routers, and jobsite technologySupport conference room and huddle room audio/video equipmentAssist with technology setup for meetings, presentations, and training eventsDocument issues and resolutions within the ticketing systemParticipate in hardware refreshes, upgrades, and IT projects as assignedMaintain regular, reliable attendance and perform other duties as needed\nKey requirements2+ years of Help Desk, Desktop Support, or Technical Support experienceStrong customer service mindset with ability to support users of varying technical backgroundsExcellent verbal and written communication skillsStrong troubleshooting and problem-solving abilitiesAbility to diagnose and resolve technical issues efficientlyAbility to prioritize and manage multiple support requests simultaneouslyAbility to communicate effectively with employees at all organizational levelsComfortable working independently and as part of a teamAssociate degree in Information Technology, Computer Science, or related field preferredTechnology-related certification or equivalent technical training considered; CompTIA A+ and Network+ certifications preferred; Microsoft Windows or Microsoft 365 certifications are a pluscustomer service orientationclear communicationproblem-solvingWindows 10/11 administration and supportOperating system installation, imaging, and configurationDesktop and laptop hardware troubleshooting and repair","datePosted":"2026-09-15T04:44:04.207Z","dateModified":"2026-09-15T04:44:04.207Z","hiringOrganization":{"@type":"Organization","name":"Kforce","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0d647e79ee68a57d83deaf4b"},"url":"https://jobsearcher.com/jobs/0d647e79ee68a57d83deaf4b"}}