{"schemaVersion":"jobsearcher.job.v1","id":"0cd898b0099383d2b70d4417","url":"https://jobsearcher.com/jobs/0cd898b0099383d2b70d4417","canonicalUrl":"https://jobsearcher.com/jobs/0cd898b0099383d2b70d4417","title":"Program Manager, Services","description":"Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Manager for our Second Street Studios program in Santa Clara County.\nAbout the role: The Program Manager will provide leadership, support, and oversight to a multidisciplinary team to assist adults and their families who are homeless and/or formerly homeless. This team will engage, and support participants maintaining housing /shelter placement, develop and execute housing stability plans and provide wraparound supportive services. Key responsibilities include supervision of staff and oversight of services delivery, close coordination with case management partners and budget and oversight of public contracts.\nThe People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.\n\nOur Benefits & Perks:\nSALARY $75,000.00 – $92,000.00 annually/ DOE\n100% paid health, vision, and dental options\n19 PTO days & 12 Holidays per year\nVoluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more\n3% retirement match/contribution\nProfessional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events\nDynamic, mission-driven culture and supportive leadership. We support you in supporting others\n\nHow You Make an Impact:\nProvide direct supervision to all Program staff and interns.\nProvide regular and appropriate feedback including training, opportunities for professional growth, verbal, and written improvement plans when needed, and regular evaluations.\nEnsure that all program staff under your leadership are meeting the goals as set forth in their program’s respective grants.\nCoordinate training, schedules, caseloads, vacations, and assignments as part of program administration.\nProvide support to staff when dealing with client crises, problem solving with managers on challenging participant situations, and develop on-going housing stability interventions with staff.\nBuild collaborative relationships with property management and on-site resident services staff if applicable. Advocate for participants housed at various sites as needed.\nSupervise staff and provide feedback, coaching, training, and disciplinary action as needed.\nWork with staff to ensure timely and accurate data entry is occurring.\nWork with Data Specialists on reporting to funders and stakeholders on program activities.\nMonitor Programs contracts to ensure maximization of funding and program deliverables are met and support with program audits.\nAssist in developing policy and procedures and other aspects of programs.\nFacilitate case conferencing and administrative meetings.\nAssist in developing materials, assessment tools, job descriptions, and other program processes/documents/tools.\nOther duties as assigned.\nHow You Meet Qualifications:\nBachelor's degree in psychology, Human Services, Social Work, Sociology, or related field and equivalent experience.\n3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.\n2 years of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.\nUse of personal vehicle and proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.\nCOMPETENCIES:\nExcellent verbal and written communication, organizational, and time management skills.\nStrong analytical and problem-solving skills with meticulous attention to detail.\nAbility to work well independently and collaboratively with teams.\nAbility to interact effectively with a diverse population with multiple special needs, and be comfortable building successful collaborative relationships with participants, staff, property managers, and with the larger community and county systems while networking and building resources.\nDeep understanding of the following evidence-based practices: Housing First, Motivational Interviewing, Harm Reduction, and Trauma Informed Care.\nUnderstanding and practice of culturally sensitive components of direct service delivery through open dialogs and self-exploration with diverse groups.\nExperienced in effectively intervening in crisis situations using de-escalation techniques.\nProficiency in Microsoft Office programs, systems, and platforms.\nAbility to learn and use required mobile devices and business-related applications.\nOutstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.\n\nNotice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.\nNotice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace\nEducation\nRequired\nBachelors or better in Human Services\nBachelors or better in Social Work\nBachelors or better in Psychology\nBachelors or better in Sociology\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)","company":"Abode Services","rawCompany":"abode services","city":"San Jose","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-04-12T20:47:24.976Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"}],"industries":[{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624221","title":"Temporary Shelters","slug":"temporary-shelters"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Services","description":"Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Manager for our Second Street Studios program in Santa Clara County.\nAbout the role: The Program Manager will provide leadership, support, and oversight to a multidisciplinary team to assist adults and their families who are homeless and/or formerly homeless. This team will engage, and support participants maintaining housing /shelter placement, develop and execute housing stability plans and provide wraparound supportive services. Key responsibilities include supervision of staff and oversight of services delivery, close coordination with case management partners and budget and oversight of public contracts.\nThe People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.\n\nOur Benefits & Perks:\nSALARY $75,000.00 – $92,000.00 annually/ DOE\n100% paid health, vision, and dental options\n19 PTO days & 12 Holidays per year\nVoluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more\n3% retirement match/contribution\nProfessional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events\nDynamic, mission-driven culture and supportive leadership. We support you in supporting others\n\nHow You Make an Impact:\nProvide direct supervision to all Program staff and interns.\nProvide regular and appropriate feedback including training, opportunities for professional growth, verbal, and written improvement plans when needed, and regular evaluations.\nEnsure that all program staff under your leadership are meeting the goals as set forth in their program’s respective grants.\nCoordinate training, schedules, caseloads, vacations, and assignments as part of program administration.\nProvide support to staff when dealing with client crises, problem solving with managers on challenging participant situations, and develop on-going housing stability interventions with staff.\nBuild collaborative relationships with property management and on-site resident services staff if applicable. Advocate for participants housed at various sites as needed.\nSupervise staff and provide feedback, coaching, training, and disciplinary action as needed.\nWork with staff to ensure timely and accurate data entry is occurring.\nWork with Data Specialists on reporting to funders and stakeholders on program activities.\nMonitor Programs contracts to ensure maximization of funding and program deliverables are met and support with program audits.\nAssist in developing policy and procedures and other aspects of programs.\nFacilitate case conferencing and administrative meetings.\nAssist in developing materials, assessment tools, job descriptions, and other program processes/documents/tools.\nOther duties as assigned.\nHow You Meet Qualifications:\nBachelor's degree in psychology, Human Services, Social Work, Sociology, or related field and equivalent experience.\n3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.\n2 years of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.\nUse of personal vehicle and proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.\nCOMPETENCIES:\nExcellent verbal and written communication, organizational, and time management skills.\nStrong analytical and problem-solving skills with meticulous attention to detail.\nAbility to work well independently and collaboratively with teams.\nAbility to interact effectively with a diverse population with multiple special needs, and be comfortable building successful collaborative relationships with participants, staff, property managers, and with the larger community and county systems while networking and building resources.\nDeep understanding of the following evidence-based practices: Housing First, Motivational Interviewing, Harm Reduction, and Trauma Informed Care.\nUnderstanding and practice of culturally sensitive components of direct service delivery through open dialogs and self-exploration with diverse groups.\nExperienced in effectively intervening in crisis situations using de-escalation techniques.\nProficiency in Microsoft Office programs, systems, and platforms.\nAbility to learn and use required mobile devices and business-related applications.\nOutstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.\n\nNotice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.\nNotice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace\nEducation\nRequired\nBachelors or better in Human Services\nBachelors or better in Social Work\nBachelors or better in Psychology\nBachelors or better in Sociology\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)","datePosted":"2026-04-12T20:47:24.976Z","dateModified":"2026-04-12T20:47:24.976Z","hiringOrganization":{"@type":"Organization","name":"Abode Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0cd898b0099383d2b70d4417"},"url":"https://jobsearcher.com/jobs/0cd898b0099383d2b70d4417"}}