Concierge Full Time Sunday - Thursday

ApplyJob TypeFull-timeDescriptionThe CompanyGuardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20024 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.Pay rate: $22.00 / hr - $25.00 / hrSchedule and shift: Sunday and Monday 7:00am - 3:00pm + Tuesday, Wednesday and Thursday 3:00pm - 11:00pmPosition SummaryWe are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy.Key ResponsibilitiesProvide a warm, professional greeting to all residents, guests, and visitorsOpen doors, assist with resident/guest entry, and provide lobby supportMaintain a visible, engaged presence in the lobby (stand-to-serve posture)Coordinate resident requests and assist with concierge-style servicesManage package delivery flow (log, notify residents, secure packages as needed)Offer directions, general property information, and support visitor coordinationMonitor lobby activity and report suspicious or unusual behavior per protocolCommunicate effectively with property management, residents, and building staffAssist with vendor check-ins and ensure access procedures are followedMaintain cleanliness and presentation standards in lobby/front entrance areaComplete daily shift reports and incident documentation when neededRequired QualificationsPrior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)Strong customer service skills and professional communicationExcellent appearance and grooming standardsComfortable engaging with residents daily and building rapportAbility to stand for extended periods and remain attentive/alertDependable, punctual, and able to follow procedures consistentlyStrong problem-solving skills and calm under pressureMust be able to pass a background check and any required screeningPreferred QualificationsLuxury residential or high-rise building experienceConcierge training or prior guest service leadership exposureExperience with package systems/logs and resident communicationSecurity or access control familiarity (not required, but a plus)What We OfferCompetitive hourly pay with stable scheduleOpportunities for growth within a premier property environmentProfessional work culture with strong operational supportTraining and clear expectationsA detailed scope-of-work will be discussed during the interview process.The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.Salary Description$22.00 - $25.00 / hr