{"schemaVersion":"jobsearcher.job.v1","id":"0ca0fc22d2c58f5ea97dee4b","url":"https://jobsearcher.com/jobs/0ca0fc22d2c58f5ea97dee4b","canonicalUrl":"https://jobsearcher.com/jobs/0ca0fc22d2c58f5ea97dee4b","title":"IT Support","description":"Job Title: IT Support\nLocation: Fife, WA\nDuration: 3 Months Contract (Potential Temp to Hire)\nShift: Monday to Friday (8:00 AM - 5:00 PM for 45 days then M/W/F 8:00 AM-5:00 PM and Tues/Thurs 10:00 AM - 7:00 PM)\nJob Description:\nThe IT Specialist (Contractor) provides frontline technical support for corporate infrastructure and enterprise applications.\nThis role supplements internal IT teams by delivering hands-on and remote technical support to internal customers while adhering to company policies, security standards, and IT best practices.\nThe contractor partners with Operations, IT Shared Services, and approved vendors to help maintain reliable, secure, and efficient technology services across corporate office and distribution center environments.\nSuccess in this role requires strong customer service, clear communication, disciplined documentation, and the ability to prioritize and coordinate work across multiple stakeholders and locations.\nRoles and Responsibilities:\nAnalyze, prioritize, resolve, document, and communicate outcomes for assigned incidents and service requests using approved ITSM tools and intake channels, meeting defined SLAs and customer expectations.\nProvide timely, professional end-user support with strong ticket ownership; communicate status clearly, set expectations, and escalate unresolved issues to appropriate internal teams while remaining accountable through resolution.\nInstall, configure, maintain, and troubleshoot end-user hardware and software both on-site and remotely in accordance with corporate standards and security policies.\nSupport audio/visual, conferencing, and computing needs for meetings at assigned locations.\nAssist with the planning, deployment, testing, installation, training, onboarding/offboarding support, and documentation of technical solutions; maintain and update SOPs/knowledge articles as needed.\nSupport technology lifecycle activities related to employee events, including equipment setup, refreshes, transfers, and removals, as directed.\nPartners with Distribution Center Operations teams during peak shipping hours to support technical equipment needs such as printer maintenance, equipment returns (RMA), and basic repairs.\nTrack and assist with IT asset inventory, equipment lifecycle activities, spare parts, and stock levels; ensure accurate records, labeling, and handoff documentation as required.\nCoordinate with approved vendors and internal stakeholders for repair and maintenance activities, including scheduling, on-site support, communication of timelines, and verification of functionality.\nSupport change management activities and follow approved procedures for all technology modifications.\nMaintain cleanliness of organized IT work areas and ensure all other spaces are kept clear of clutter, obstructions, and potential safety hazards.\nPerform other duties as assigned by the manager.\nRequirements:\n5+ years of hands-on experience supporting enterprise IT environments\nDemonstrated experience with:\nWindows desktop configuration, deployment, and troubleshooting\nPC hardware installation, configuration, and repair\nDesktop and peripheral troubleshooting\nMobile devices (iOS, Android smartphones and tablets)\nMicrosoft Office applications\nAudio/visual support for enterprise conferencing systems\nStrong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes.\nDemonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross-functional partners (Leaders, HR, Operations, Shared Services, vendors).\nExperience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices.\nAbility to work independently with limited supervision\nAbility to proactively communicate challenges, delays, barriers, and identify solutions to drive change\nAbility to travel locally within the assigned region as needed\nExperience supporting distribution center or warehouse environments.\nPreferred Qualifications:\nIndustry certifications such as CompTIA A+ or Microsoft certifications\nFoundational networking knowledge (WLAN, LAN, TCP/IP, VLANs, routing)\nNetwork and endpoint troubleshooting experience\nActive Directory user and basic OU administration\nWindows server environments (modern and legacy)\nCore networking services (DHCP, DNS, TCP/IP)\nExperience with enterprise endpoint, security, VPN, or VDI tools\n(Desktop, Desktop Support, Helpdesk, Help desk, Help-desk, System Desktop, Application Support, IT Support, Tech Support, Technical Support, Service Desk, Troubleshoot, Print driver, Software, hardware, Monitor, PC, MAC, Laptop, Printer, Notebook, PC, Computer, Printer, Laptop, MS Office, Office 365, Networking, LAN, WAN, VPN, Hardware, Software, IT Support, Technical Support, Desktop Support, Help Desk, End User Support, Windows, PC Hardware, Hardware Troubleshooting, Software Troubleshooting, Microsoft Office, Outlook, Excel, IOS, Android, Audio Visual Support, ITSM, Ticketing System, Incident Management, Asset Management, Active Directory, Windows Server, DHCP, DNS, TCP/IP, LAN, WLAN, VPN, Network Troubleshooting, Printer Support, Onboarding, Offboarding, Customer Service, Documentation, Vendor Coordination, Remote Support, Onsite Support, Distribution Center Support, Warehouse Support, CompTIA A)\n#REQNon-IT\nPay: $30.00 per hour\nAbility to Commute:\nFife, WA 98424 (Required)\nWork Location: In person","company":"Req Solutions Private","rawCompany":"req solutions private","city":"Fife","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-08-12T13:51:47.612Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support","description":"Job Title: IT Support\nLocation: Fife, WA\nDuration: 3 Months Contract (Potential Temp to Hire)\nShift: Monday to Friday (8:00 AM - 5:00 PM for 45 days then M/W/F 8:00 AM-5:00 PM and Tues/Thurs 10:00 AM - 7:00 PM)\nJob Description:\nThe IT Specialist (Contractor) provides frontline technical support for corporate infrastructure and enterprise applications.\nThis role supplements internal IT teams by delivering hands-on and remote technical support to internal customers while adhering to company policies, security standards, and IT best practices.\nThe contractor partners with Operations, IT Shared Services, and approved vendors to help maintain reliable, secure, and efficient technology services across corporate office and distribution center environments.\nSuccess in this role requires strong customer service, clear communication, disciplined documentation, and the ability to prioritize and coordinate work across multiple stakeholders and locations.\nRoles and Responsibilities:\nAnalyze, prioritize, resolve, document, and communicate outcomes for assigned incidents and service requests using approved ITSM tools and intake channels, meeting defined SLAs and customer expectations.\nProvide timely, professional end-user support with strong ticket ownership; communicate status clearly, set expectations, and escalate unresolved issues to appropriate internal teams while remaining accountable through resolution.\nInstall, configure, maintain, and troubleshoot end-user hardware and software both on-site and remotely in accordance with corporate standards and security policies.\nSupport audio/visual, conferencing, and computing needs for meetings at assigned locations.\nAssist with the planning, deployment, testing, installation, training, onboarding/offboarding support, and documentation of technical solutions; maintain and update SOPs/knowledge articles as needed.\nSupport technology lifecycle activities related to employee events, including equipment setup, refreshes, transfers, and removals, as directed.\nPartners with Distribution Center Operations teams during peak shipping hours to support technical equipment needs such as printer maintenance, equipment returns (RMA), and basic repairs.\nTrack and assist with IT asset inventory, equipment lifecycle activities, spare parts, and stock levels; ensure accurate records, labeling, and handoff documentation as required.\nCoordinate with approved vendors and internal stakeholders for repair and maintenance activities, including scheduling, on-site support, communication of timelines, and verification of functionality.\nSupport change management activities and follow approved procedures for all technology modifications.\nMaintain cleanliness of organized IT work areas and ensure all other spaces are kept clear of clutter, obstructions, and potential safety hazards.\nPerform other duties as assigned by the manager.\nRequirements:\n5+ years of hands-on experience supporting enterprise IT environments\nDemonstrated experience with:\nWindows desktop configuration, deployment, and troubleshooting\nPC hardware installation, configuration, and repair\nDesktop and peripheral troubleshooting\nMobile devices (iOS, Android smartphones and tablets)\nMicrosoft Office applications\nAudio/visual support for enterprise conferencing systems\nStrong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes.\nDemonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross-functional partners (Leaders, HR, Operations, Shared Services, vendors).\nExperience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices.\nAbility to work independently with limited supervision\nAbility to proactively communicate challenges, delays, barriers, and identify solutions to drive change\nAbility to travel locally within the assigned region as needed\nExperience supporting distribution center or warehouse environments.\nPreferred Qualifications:\nIndustry certifications such as CompTIA A+ or Microsoft certifications\nFoundational networking knowledge (WLAN, LAN, TCP/IP, VLANs, routing)\nNetwork and endpoint troubleshooting experience\nActive Directory user and basic OU administration\nWindows server environments (modern and legacy)\nCore networking services (DHCP, DNS, TCP/IP)\nExperience with enterprise endpoint, security, VPN, or VDI tools\n(Desktop, Desktop Support, Helpdesk, Help desk, Help-desk, System Desktop, Application Support, IT Support, Tech Support, Technical Support, Service Desk, Troubleshoot, Print driver, Software, hardware, Monitor, PC, MAC, Laptop, Printer, Notebook, PC, Computer, Printer, Laptop, MS Office, Office 365, Networking, LAN, WAN, VPN, Hardware, Software, IT Support, Technical Support, Desktop Support, Help Desk, End User Support, Windows, PC Hardware, Hardware Troubleshooting, Software Troubleshooting, Microsoft Office, Outlook, Excel, IOS, Android, Audio Visual Support, ITSM, Ticketing System, Incident Management, Asset Management, Active Directory, Windows Server, DHCP, DNS, TCP/IP, LAN, WLAN, VPN, Network Troubleshooting, Printer Support, Onboarding, Offboarding, Customer Service, Documentation, Vendor Coordination, Remote Support, Onsite Support, Distribution Center Support, Warehouse Support, CompTIA A)\n#REQNon-IT\nPay: $30.00 per hour\nAbility to Commute:\nFife, WA 98424 (Required)\nWork Location: In person","datePosted":"2026-08-12T13:51:47.612Z","dateModified":"2026-08-12T13:51:47.612Z","hiringOrganization":{"@type":"Organization","name":"Req Solutions Private","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fife","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0ca0fc22d2c58f5ea97dee4b"},"url":"https://jobsearcher.com/jobs/0ca0fc22d2c58f5ea97dee4b"}}