{"schemaVersion":"jobsearcher.job.v1","id":"0c2748b5c541c31f820da5bd","url":"https://jobsearcher.com/jobs/0c2748b5c541c31f820da5bd","canonicalUrl":"https://jobsearcher.com/jobs/0c2748b5c541c31f820da5bd","title":"Mid-Level IT Systems Administrator","description":"Are you passionate about business technology solutions? We are always interested in meeting talented people who are passionate about business technology solutions.\n\nThank you for your interest in joining Think Connected. Currently, we are actively hiring for the Mid-Level IT Systems Administrator. We also encourage you to review the job description for our Help Desk Specialist position to see if it could be a good fit for you in the future. We are always happy to review applications from talented IT professionals who are passionate about providing excellent customer service.\n\nIf you are interested in talking to us, please submit your resume to careers@thinkconnected.com\nThink Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm. Our office is located in the East Cut district of San Francisco. We are looking for top-notch IT professionals who thrive and enjoy providing services that keep our customers' businesses humming. Founded in 2003, Think Connected is well versed in providing proven standard solutions to a wide array of small to medium-sized businesses. We manage clients from a spectrum of industries including architecture, engineering, sustainability consulting, real estate development, construction, and data center operators. By combining Managed Services, Data Center Services, Consulting Services, and Supplemental IT Support together, Think Connected is a true single-source IT Service provider in the SMB market.\n\nYou are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient through the use of information technology. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all expectations on your delivery of those projects. If this sounds like you, please ensure you meet the requirements below and submit your resume today!\n\nCompensation/Benefits:\n\nHighly Competitive Salary, Commensurate with Experience\nHealth, Dental and Vision insurance\nMatching 401k plan\nAmple PTO and paid company holidays\nPerformance-based bonuses\n\nRequirements:\n\nBachelor's Degree with 3-5 Years MSP Experience\nPassion for IT Technology and Delivery\nImpeccable communication and organizational skills with exceptional attention to detail\nCapable time management skills\nFriendly disposition and a great sense of humor\nLoves working with and helping people\n\nDesired Skills:\n\nSystem Administration\nServer virtualization using Hyper-V and VMware\nAccount and permission setting within MS365 (Email, SharePoint, MS Teams, etc) and/or Google Workspace\nAdvanced configuration of Microsoft Server Administration (including Active Directory and Group Policy) for on prem and Entra ID\nCreating, managing, and maintaining backup systems and software (Veeam, ShadowProtect)\nConfiguring users and devices for VOIP services like MS Teams, Zoom, Ring Central, or GoTo\nNetworking\nAbility to configure Meraki networking (MX/MX/MR devices)\nImplement VLANs\nConfiguring access rules\nMaintaining security and monitoring of access\n Security\nSIEM reporting and alerting management\nUnderstanding of Incident Management\nRemote Monitoring and Management\nAutotask/Datto or similar systems\nMDMs\n\nResponsibilities:\n\nProvide frontline and escalated support for Windows and macOS endpoints, productivity apps, and line‑of‑business tools\nAdminister Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams, security/compliance basics, conditional access, identity hygiene)\nConfigure and troubleshoot Meraki networking (MX/MS/MR devices, VLANs, VPNs, firewall rules)\nUse RMM tools for monitoring, patching, and automation; contribute to script libraries\nLead small projects (workstation refreshes, email/domain cutovers, Wi‑Fi enhancements)\nCommunicate clearly with clients and document all work in the ticketing system (Autotask PSA)\nFollow and improve SOPs/runbooks; maintain environment documentation\nFollow and support management in their direction and leadership and collaborating in achieving company goals\nProvide best-in-class IT services to Think Connected's customers\nMaintain excellent customer service to all customers in all situations\nBe an escalation point for other team members\nAssist with monitoring and tracking of service tickets to ensure that resolution occurs within the customer's scope of services\n\nJob Type:\n\nFull-time\nThis is a 100% onsite position in San Francisco\n\nExperience:\n\nMSP: 3-5 years (Required)\n\nEducation:\n\nBachelor's Degree (Required)\n\nAdditional Considerations (pluses):\n\nSIEM platforms (Log360 Cloud, Sentinel)\nBackup platforms (Veeam,ShadowProtect)\nDesire to gain more exposure to best in class technology services\nSharePoint Online implementation\nDatabase design or administration\nScripting or coding skills (HTML 5.0/CSS, Powershell, JavaScript, etc)\nExperience utilizing Autotask & Datto RMM to perform MSP functions\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.","company":"Thinkconnected","rawCompany":"thinkconnected","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-19T15:49:23.066Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Mid-Level IT Systems Administrator","description":"Are you passionate about business technology solutions? We are always interested in meeting talented people who are passionate about business technology solutions.\n\nThank you for your interest in joining Think Connected. Currently, we are actively hiring for the Mid-Level IT Systems Administrator. We also encourage you to review the job description for our Help Desk Specialist position to see if it could be a good fit for you in the future. We are always happy to review applications from talented IT professionals who are passionate about providing excellent customer service.\n\nIf you are interested in talking to us, please submit your resume to careers@thinkconnected.com\nThink Connected is looking for entrepreneurial and skilled IT professionals interested in joining a fun and fast-paced IT services firm. Our office is located in the East Cut district of San Francisco. We are looking for top-notch IT professionals who thrive and enjoy providing services that keep our customers' businesses humming. Founded in 2003, Think Connected is well versed in providing proven standard solutions to a wide array of small to medium-sized businesses. We manage clients from a spectrum of industries including architecture, engineering, sustainability consulting, real estate development, construction, and data center operators. By combining Managed Services, Data Center Services, Consulting Services, and Supplemental IT Support together, Think Connected is a true single-source IT Service provider in the SMB market.\n\nYou are a multi-faceted superstar that loves getting up in the morning to make people's lives better and more efficient through the use of information technology. You have been known to take on projects where you have had minimal subject matter exposure and have exceeded all expectations on your delivery of those projects. If this sounds like you, please ensure you meet the requirements below and submit your resume today!\n\nCompensation/Benefits:\n\nHighly Competitive Salary, Commensurate with Experience\nHealth, Dental and Vision insurance\nMatching 401k plan\nAmple PTO and paid company holidays\nPerformance-based bonuses\n\nRequirements:\n\nBachelor's Degree with 3-5 Years MSP Experience\nPassion for IT Technology and Delivery\nImpeccable communication and organizational skills with exceptional attention to detail\nCapable time management skills\nFriendly disposition and a great sense of humor\nLoves working with and helping people\n\nDesired Skills:\n\nSystem Administration\nServer virtualization using Hyper-V and VMware\nAccount and permission setting within MS365 (Email, SharePoint, MS Teams, etc) and/or Google Workspace\nAdvanced configuration of Microsoft Server Administration (including Active Directory and Group Policy) for on prem and Entra ID\nCreating, managing, and maintaining backup systems and software (Veeam, ShadowProtect)\nConfiguring users and devices for VOIP services like MS Teams, Zoom, Ring Central, or GoTo\nNetworking\nAbility to configure Meraki networking (MX/MX/MR devices)\nImplement VLANs\nConfiguring access rules\nMaintaining security and monitoring of access\n Security\nSIEM reporting and alerting management\nUnderstanding of Incident Management\nRemote Monitoring and Management\nAutotask/Datto or similar systems\nMDMs\n\nResponsibilities:\n\nProvide frontline and escalated support for Windows and macOS endpoints, productivity apps, and line‑of‑business tools\nAdminister Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams, security/compliance basics, conditional access, identity hygiene)\nConfigure and troubleshoot Meraki networking (MX/MS/MR devices, VLANs, VPNs, firewall rules)\nUse RMM tools for monitoring, patching, and automation; contribute to script libraries\nLead small projects (workstation refreshes, email/domain cutovers, Wi‑Fi enhancements)\nCommunicate clearly with clients and document all work in the ticketing system (Autotask PSA)\nFollow and improve SOPs/runbooks; maintain environment documentation\nFollow and support management in their direction and leadership and collaborating in achieving company goals\nProvide best-in-class IT services to Think Connected's customers\nMaintain excellent customer service to all customers in all situations\nBe an escalation point for other team members\nAssist with monitoring and tracking of service tickets to ensure that resolution occurs within the customer's scope of services\n\nJob Type:\n\nFull-time\nThis is a 100% onsite position in San Francisco\n\nExperience:\n\nMSP: 3-5 years (Required)\n\nEducation:\n\nBachelor's Degree (Required)\n\nAdditional Considerations (pluses):\n\nSIEM platforms (Log360 Cloud, Sentinel)\nBackup platforms (Veeam,ShadowProtect)\nDesire to gain more exposure to best in class technology services\nSharePoint Online implementation\nDatabase design or administration\nScripting or coding skills (HTML 5.0/CSS, Powershell, JavaScript, etc)\nExperience utilizing Autotask & Datto RMM to perform MSP functions\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.","datePosted":"2026-08-19T15:49:23.066Z","dateModified":"2026-08-19T15:49:23.066Z","hiringOrganization":{"@type":"Organization","name":"Thinkconnected","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0c2748b5c541c31f820da5bd"},"url":"https://jobsearcher.com/jobs/0c2748b5c541c31f820da5bd"}}