Hospital Embedded Case Manager Senior - Long Term Services and Support

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range$33.85 - $41.38 HourlyDepartmentDepartment of County Human Services (DCHS)Job TypeRegular RepresentedExemption StatusUnited States of America (Non-Exempt)Closing Date (Open Until Filled If No Date Specified)April 23, 2026The OpportunityThis is an internal recruitment open to all current regular, trial service and limited duration employees of Multnomah County who are in paid status, on approved leave, or on an active recall list.Temporary and on-call employees in Local 88 may apply for an internal recruitment if they were hired through a competitive, civil service process.Temporary And On-call Employee Who Are Not In Local 88 May Apply For An Internal Recruitment If All Of The Following Conditions Are MetThe employee was hired into the current temporary or on-call position via a competitive recruitment and selection process consistent with the county's Personnel Rules;The employee has worked in an on-call and/or temporary capacity at least five hundred (500) hours within twelve (12) months preceding the date of application;The recruitment is for a position in their current department; andThe recruitment will not result in a promotion to a job class with a higher maximum salary rate.OverviewAs a Hospital Embedded Case Manager Senior, you will work jointly with Providence Hospital and will perform highly complex intake case management duties and potentially lead other journey-level case managers. You are the subject matter expert in determining initial eligibility for services and benefits for a broad spectrum of Federal and State programs including Medicaid programs, nursing facility services, state plan personal care services, and Supplemental Nutrition Assistance Program.The eligible list created from this recruitment may also be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department and/or other departments in the organization. To QualifyMultnomah County is committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to their work. We encourage applications from members of historically underrepresented racial/ethnic groups, women and individuals with disabilities, veterans and LGBTQIA+ community members. Multnomah County promotes inclusion, equity and fairness where everyone is treated with respect and dignity.We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:Education/Training: Associate's degree in a behavioral science, social science, or a closely related field or equivalent practical experienceExperience: Four (4) years of case management experience with a minimum of six (6) months of hospital case management level experienceTwo (2) years of experience working with APD assessment tool (CAPS) and state systems. Must have a valid driver's license by the time of hireMust pass a criminal background checkPreferred Qualifications/Transferable Skills*:You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.Ability to effectively understand and demonstrate sensitivity to diverse cultures and individualsAbility to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skillsAbility to interpret/apply federal, state, and local laws, rules, regulations, policies and procedures related to program scope and operationsAdvanced knowledge of conducting assessments and determining eligibility for service programsAbility to prioritize workload, maintain organization and successfully accomplish specific objectives or tasks.Experience in developing and implementing of detailed care plansKnowledge of public benefit programs including state, regional/county-based programs, and providers of services to older adults and persons with disabilitiesA passion about serving our community membersCreativity and thinking outside the box for solutions to problemsAbility to remain calm and effective in stressful situations Ability to work well individually and within a teamTransferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.Oregon Pay Equity Law: Salary offers will be determined and inline with the Oregon Pay Equity law, offers will be made within the posted pay range and will be based on a candidates experience that is directly relevant to the position.Screening and EvaluationThe Application PacketAttachments will not be reviewed unless specifically requested. -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --Your completed application must include the following: Failure to do so will be deemed as an incomplete application.A resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities.A cover letter explaining how you meet the requirements for the position.Note: The application and resume should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting. Please be thorough, as these materials will be used to determine your eligibility for an interview. We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. The recruiter as listed on the job announcement must receive all attachments by the closing date of the recruitment. Please attach veterans' preference documentation to the separate Oregon Veteran Preference Questionnaire, not the regular application. Please contact the recruiter as soon as possible if you experience complications uploading your attachments.Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.Do not click the “Submit” button before you upload your documents. After You ApplyPlease save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.Check both your email and Workday account for updates regarding this recruitment. The Selection ProcessFor details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:Initial review of minimum qualificationsConsideration of top candidates - Eligible candidates are those who meet the minimum qualifications and submit a completed online application.Consideration of top candidates through phone screen and/or interviewBackground and reference checks Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Additional InformationType of Position: This AFSCME Local 88 union-represented full-time position is eligible for overtime.Schedule: Core business hours are Monday – Friday, 8:00 AM – 5:00 PM.Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. (in office or within hospital facilities) The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.Onsite Office location: 4610 SE Belmont St Portland, OR 97215 (Southeast County Branch)In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?RecruiterCrystal SwainEmailcrystal.swain@multco.usPhone+1 (971) 3256361Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile6296 - Case Manager Senior