{"schemaVersion":"jobsearcher.job.v1","id":"0bee95c0930e6811c2b82bbd","url":"https://jobsearcher.com/jobs/0bee95c0930e6811c2b82bbd","canonicalUrl":"https://jobsearcher.com/jobs/0bee95c0930e6811c2b82bbd","title":"iManage Manager","description":"Position OverviewWe are seeking an experienced iManage Manager to support and manage our iManage environment, applications, reporting, and related technical issues. This is a hands-on role responsible for responding to support tickets, troubleshooting iManage-related issues, managing reports, and coordinating technical work involving servers and integrations.The ideal candidate will have strong working knowledge of iManage Work, experience with the iManage API, and a basic understanding of SQL. Experience with Intapp Walls, particularly Wall Builder, is highly desirable.Key ResponsibilitiesManage and respond to support tickets primarily related to the iManage environment.Troubleshoot and resolve iManage Work application and system issues.Monitor support requests and ensure tickets and technical tasks remain on schedule.Perform hands-on administration and maintenance of iManage systems.Troubleshoot issues involving servers supporting the iManage environment.Coordinate or perform server rebuilds and related technical remediation when required.Develop, maintain, and manage reports using available iManage/CL/MTR reporting capabilities.Use basic SQL to query, troubleshoot, and validate data as needed.Work with the iManage API for integrations, troubleshooting, data access, and system support.Investigate application and system issues and determine appropriate resolutions or escalation paths.Communicate with end users and stakeholders regarding support tickets, technical issues, and resolutions.Coordinate with internal IT teams and other technical resources when issues extend beyond the iManage application.Help maintain system stability, performance, and reliability across the iManage environment.Document technical issues, solutions, procedures, and system changes.Required QualificationsHands-on experience administering and supporting iManage Work.Strong understanding of the iManage platform and its core functionality.Experience troubleshooting iManage-related application and system issues.Working knowledge of the iManage API.Basic SQL knowledge, including the ability to query and validate data.Experience creating, maintaining, or managing reports.Ability to troubleshoot issues involving servers and application infrastructure.Strong ticket management and problem-solving skills.Ability to work independently in a fully remote environment.Strong written and verbal communication skills.Preferred QualificationsExperience with Intapp Walls.Experience with Intapp Wall Builder.Experience supporting integrations between iManage and other legal technology platforms.Experience with iManage server installations, upgrades, rebuilds, or migrations.Experience in a legal technology or law-firm environment.Familiarity with iManage reporting tools, including CL/MTR or similar reporting environments.The ideal candidate is a hands-on iManage professional who can take ownership of technical issues from initial support ticket through resolution. They should be comfortable working directly in the iManage environment, troubleshooting server-related problems, working with reports and SQL, and collaborating with technical teams when more complex infrastructure issues arise.This role is particularly well suited to someone who can manage the iManage environment while also getting into the technical details when necessary.","company":"Morae","rawCompany":"morae","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-27T09:55:52.675Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"iManage Manager","description":"Position OverviewWe are seeking an experienced iManage Manager to support and manage our iManage environment, applications, reporting, and related technical issues. This is a hands-on role responsible for responding to support tickets, troubleshooting iManage-related issues, managing reports, and coordinating technical work involving servers and integrations.The ideal candidate will have strong working knowledge of iManage Work, experience with the iManage API, and a basic understanding of SQL. Experience with Intapp Walls, particularly Wall Builder, is highly desirable.Key ResponsibilitiesManage and respond to support tickets primarily related to the iManage environment.Troubleshoot and resolve iManage Work application and system issues.Monitor support requests and ensure tickets and technical tasks remain on schedule.Perform hands-on administration and maintenance of iManage systems.Troubleshoot issues involving servers supporting the iManage environment.Coordinate or perform server rebuilds and related technical remediation when required.Develop, maintain, and manage reports using available iManage/CL/MTR reporting capabilities.Use basic SQL to query, troubleshoot, and validate data as needed.Work with the iManage API for integrations, troubleshooting, data access, and system support.Investigate application and system issues and determine appropriate resolutions or escalation paths.Communicate with end users and stakeholders regarding support tickets, technical issues, and resolutions.Coordinate with internal IT teams and other technical resources when issues extend beyond the iManage application.Help maintain system stability, performance, and reliability across the iManage environment.Document technical issues, solutions, procedures, and system changes.Required QualificationsHands-on experience administering and supporting iManage Work.Strong understanding of the iManage platform and its core functionality.Experience troubleshooting iManage-related application and system issues.Working knowledge of the iManage API.Basic SQL knowledge, including the ability to query and validate data.Experience creating, maintaining, or managing reports.Ability to troubleshoot issues involving servers and application infrastructure.Strong ticket management and problem-solving skills.Ability to work independently in a fully remote environment.Strong written and verbal communication skills.Preferred QualificationsExperience with Intapp Walls.Experience with Intapp Wall Builder.Experience supporting integrations between iManage and other legal technology platforms.Experience with iManage server installations, upgrades, rebuilds, or migrations.Experience in a legal technology or law-firm environment.Familiarity with iManage reporting tools, including CL/MTR or similar reporting environments.The ideal candidate is a hands-on iManage professional who can take ownership of technical issues from initial support ticket through resolution. They should be comfortable working directly in the iManage environment, troubleshooting server-related problems, working with reports and SQL, and collaborating with technical teams when more complex infrastructure issues arise.This role is particularly well suited to someone who can manage the iManage environment while also getting into the technical details when necessary.","datePosted":"2026-08-27T09:55:52.675Z","dateModified":"2026-08-27T09:55:52.675Z","hiringOrganization":{"@type":"Organization","name":"Morae","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0bee95c0930e6811c2b82bbd"},"url":"https://jobsearcher.com/jobs/0bee95c0930e6811c2b82bbd"}}