Mitigation Manager/Lead (ID# 374)

Mitigation Manager Or Lead Technician Our client, a respected name in the property restoration industry, is seeking a skilled and driven Mitigation Manager or Lead Technician to oversee and lead mitigation efforts across residential and commercial projects. This is an ideal role for either: A seasoned technician with 5+ years of field experience ready to grow into a leadership role, or An established Mitigation Manager looking to join a values-driven team and take ownership of operations, training, and quality control. You'll play a key role in managing emergency response teams, coordinating water/fire/mold mitigation work, mentoring field technicians, and ensuring the highest quality standards on every job site. Why Join Our Client? Competitive base salary (commensurate with experience) 401(k) with match Medical, dental, vision, and life insurance Disability coverage & Employee Assistance Program Paid holidays and PTO Company vehicle + fuel card (if in management capacity) Supportive leadership team with growth opportunities Key Responsibilities Lead and support mitigation crews on jobs involving water, fire, mold, and environmental damage Perform and supervise water extraction, equipment setup, moisture mapping, and containment builds Manage scheduling, logistics, and daily assignments of mitigation staff and equipment Train, mentor, and evaluate technicians on safety protocols, equipment usage, and customer service Communicate with clients, adjusters, and subcontractors to ensure clarity and professionalism Ensure compliance with IICRC, OSHA, and company protocols Coordinate after-hours emergency services as needed Approve crew timecards, oversee job costing, and track materials and consumables Conduct job site visits to monitor quality, compliance, and customer satisfaction Oversee or perform daily vehicle and equipment inspections Assist with onboarding and field orientation for new team members Who We're Looking For Required: 5+ years of hands-on mitigation/restoration experience (water, mold, or fire) Ability to lead a team or previous experience managing a mitigation crew Proficient with water extraction tools, moisture meters, drying equipment, and containment techniques Strong communication skills and a customer-focused mindset Comfortable with physical labor, working in tight spaces, and lifting 50+ lbs Valid driver's license and clean driving record Willingness to respond to after-hours emergencies Experience Required: IICRC WRT and ASD certified or other IICRC Certifications Experience using mitigation software (e.g., DASH, Restoration Manager) Understanding of psychrometrics and drying documentation Experience working with insurance adjusters and completing job reports Previous supervisory or training experience Physical Requirements Frequent standing, walking, kneeling, and lifting 50+ lbs Access and mobility in confined or high-moisture environments Use of mobile apps/devices to track time, equipment, and notes Ready to Step Up? Whether you're an experienced Mitigation Manager or a top-performing Lead Tech ready to grow, this is your opportunity to take the reins. Join a company that values your expertise, supports your career advancement, and delivers meaningful work every day. Our client is an equal opportunity employer committed to diversity and inclusion in the workplace.