{"schemaVersion":"jobsearcher.job.v1","id":"0b80e6c61248e3bb72a17014","url":"https://jobsearcher.com/jobs/0b80e6c61248e3bb72a17014","canonicalUrl":"https://jobsearcher.com/jobs/0b80e6c61248e3bb72a17014","title":"HVAC Technical Support","description":"$2,000 SIGN-ON BONUS!\nCompany Profile:\nCaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.\nCaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.\nJob Description:\nThis is an in-office position and will require some travel during training.\nHandle technical support calls from both internal and external service technicians, installers, customers, as well as sales staff.\nHandle parts order calls and emails including part look up, part identification and part order processing.\nProvide post sales technical support including equipment troubleshooting and applications assistance via phone, and email.\nMust demonstrate excellent customer service and a professional demeanor at all times.\nLog results of all calls into job service notes.\nUpon request, provide information such as submittal drawings, wiring diagrams, installation recommendations, or other information as needed.\nFollow up on customer inquiries to ensure job completion and customer satisfaction.\nApprove and process warranty orders as needed.\nComplete special projects and training as requested by management.\nQualifications:\nMinimum 5 years of HVAC or Electrical knowledge. (Commercial/Industrial experience preferred)\nMust know how to thoroughly read electrical schematics.\nStrong customer service skills.\nAbility to work under pressure and multitask.\nAbility to professionally communicate both verbally and written.\nMust be proficient on computers.\nGood problem solving skills a must.\nPreferred:\nBuilding Automation/Controls Experience\nBenefits:\nMedical, dental and vision insurance\nDisability & life insurance based upon election of medical insurance\nPaid holidays, vacation, and sick days based upon tenure\n401k with employer match\nFlexible spending account (FSA)\nTenure awards\n$2,000 sign-on bonus\nSalary:\nCompetitive base salary with monthly bonus based on productivity and profits.\n\nCaptive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.\n#MP1","company":"Captiveaire","rawCompany":"captiveaire","city":"Eagan","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:44:55.129Z","occupations":[{"code":"49-9021.00","title":"Heating, Air Conditioning, and Refrigeration Mechanics and Installers","slug":"heating-air-conditioning-and-refrigeration-mechanics-and-installers"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"423730","title":"Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers","slug":"warm-air-heating-and-air-conditioning-equipment-and-supplies-merchant-wholesalers"},{"code":"238290","title":"Other Building Equipment Contractors","slug":"other-building-equipment-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"HVAC Technical Support","description":"$2,000 SIGN-ON BONUS!\nCompany Profile:\nCaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.\nCaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.\nJob Description:\nThis is an in-office position and will require some travel during training.\nHandle technical support calls from both internal and external service technicians, installers, customers, as well as sales staff.\nHandle parts order calls and emails including part look up, part identification and part order processing.\nProvide post sales technical support including equipment troubleshooting and applications assistance via phone, and email.\nMust demonstrate excellent customer service and a professional demeanor at all times.\nLog results of all calls into job service notes.\nUpon request, provide information such as submittal drawings, wiring diagrams, installation recommendations, or other information as needed.\nFollow up on customer inquiries to ensure job completion and customer satisfaction.\nApprove and process warranty orders as needed.\nComplete special projects and training as requested by management.\nQualifications:\nMinimum 5 years of HVAC or Electrical knowledge. (Commercial/Industrial experience preferred)\nMust know how to thoroughly read electrical schematics.\nStrong customer service skills.\nAbility to work under pressure and multitask.\nAbility to professionally communicate both verbally and written.\nMust be proficient on computers.\nGood problem solving skills a must.\nPreferred:\nBuilding Automation/Controls Experience\nBenefits:\nMedical, dental and vision insurance\nDisability & life insurance based upon election of medical insurance\nPaid holidays, vacation, and sick days based upon tenure\n401k with employer match\nFlexible spending account (FSA)\nTenure awards\n$2,000 sign-on bonus\nSalary:\nCompetitive base salary with monthly bonus based on productivity and profits.\n\nCaptive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.\n#MP1","datePosted":"2026-04-12T20:44:55.129Z","dateModified":"2026-04-12T20:44:55.129Z","hiringOrganization":{"@type":"Organization","name":"Captiveaire","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eagan","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0b80e6c61248e3bb72a17014"},"url":"https://jobsearcher.com/jobs/0b80e6c61248e3bb72a17014"}}