{"schemaVersion":"jobsearcher.job.v1","id":"0b048bde4d9bd6d7c4b9e0f6","url":"https://jobsearcher.com/jobs/0b048bde4d9bd6d7c4b9e0f6","canonicalUrl":"https://jobsearcher.com/jobs/0b048bde4d9bd6d7c4b9e0f6","title":"SD-WAN Engineer","description":"• Perform as a VIPTELA centric SDWAN team SME, be a lead for all questions concerning design and configuration of customer project. • Able to step into a relevant customer project to help further progression. • Lead internal training to SDWAN/VIPTELA engineers. • Help with customer escalation issues. • Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration. • Programming language related to automation experience will be a plus. • Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed. • Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards. • Update all systems and databases with careful attention to detail. • Provide accurate and consistent internal and external customer communication during established intervals using phone, email. • Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated. • Maintain a commitment to safe practices and hold others equally accountable. • Complete designated amount of work in a specified timeframe with a high degree of quality. • Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.","company":"Sysmind","rawCompany":"sysmind","city":"Richardson","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T16:36:22.557Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"SD-WAN Engineer","description":"• Perform as a VIPTELA centric SDWAN team SME, be a lead for all questions concerning design and configuration of customer project. • Able to step into a relevant customer project to help further progression. • Lead internal training to SDWAN/VIPTELA engineers. • Help with customer escalation issues. • Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration. • Programming language related to automation experience will be a plus. • Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed. • Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards. • Update all systems and databases with careful attention to detail. • Provide accurate and consistent internal and external customer communication during established intervals using phone, email. • Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated. • Maintain a commitment to safe practices and hold others equally accountable. • Complete designated amount of work in a specified timeframe with a high degree of quality. • Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.","datePosted":"2026-04-12T16:36:22.557Z","dateModified":"2026-04-12T16:36:22.557Z","hiringOrganization":{"@type":"Organization","name":"Sysmind","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richardson","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0b048bde4d9bd6d7c4b9e0f6"},"url":"https://jobsearcher.com/jobs/0b048bde4d9bd6d7c4b9e0f6"}}