Telecommunications Operator

Compensation - $26.47/hr Position open until filled. To apply, click here: To read the full job description, click here: BRIEF DESCRIPTION Under general supervision, the telecommunications operator is responsible for answering multiple incoming phone lines, dispatching calls, operating the 9-1-1 system and using the radio during assigned shifts, and providing general information to the public. The operator must be willing and able to work flexible shifts, holidays, and weekends as needed. NECESSARY KNOWLEDGE, SKILLS, AND ABILITIESAbility to communicate effectively both orally and in writingAbility to work with the general publicAbility to use radio and electronic data communication devicesAbility to handle several tasks at one time, possibly under a stressful situation EDUCATION AND EXPERIENCE High school graduate or equivalent; OR At least six (6) months of equivalent combination of experience and training, which provides the required knowledge, skills, and abilities CERTIFICATES AND LICENSES REQUIRED A Valid Class C Texas driver's license and the ability to maintain a satisfactory driving record Must obtain a Telecommunications Operator License within six (6) months of hire date, including but not limited to the following courses; Course #1305 TCOLE Rules Overview for Telecommunicators and JailersCourse #1013 Basic Telecommunicator CourseCourse #2120 Crisis Communication CourseCourse #2809 TLETS/NLETS Basic Operators CourseCourse #3802 NCIC/TCIC Basic Procedures Course 911 Call Taker training Telecommunications Device for the Deaf ENVIRONMENTAL FACTORS AND SAFETY HAZARDS Primarily in an indoor environment with the ability to operate outdoors when needed. May be exposed to extreme heat and cold during the summer and winter months. TOOLS AND EQUIPMENT USED Standard office equipment including multi-line telephone, two-way radio, multi-channel public safety radio system, digital recording machine, computer, fax machine, copier, scanner, printer, Genovation keypad, etc.