{"schemaVersion":"jobsearcher.job.v1","id":"0a4e1d158ed0083f33b54fa1","url":"https://jobsearcher.com/jobs/0a4e1d158ed0083f33b54fa1","canonicalUrl":"https://jobsearcher.com/jobs/0a4e1d158ed0083f33b54fa1","title":"Delivery Program Manager","description":"Position / Job Title: Delivery Program Manager - (Hybrid, 2 Days Onsite per Month) Client: JetBlue Airways Location: New York, NY\n\nDelivery Program Manager - Loyalty Products (ProgramPartnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners.\n\nKey Responsibilities Clarity on ScopeOutcomes Fully internalize each initiative's purpose, goals, and success metrics. Maintain a concise one-page narrative for each initiative. Confidently communicate to diverse audiences (executives, engineers, marketers, finance, support, partners) - explaining the technology, customer impact, and business value in clear, plain language. Dependency ManagementCritical Path Control Create and maintain dependency maps and delivery contracts (definition of ready/done, handoff SLAs). Actively reduce dependency delays, improve lead times, and raise the Delivery-Contract Hit Rate. Discovery ProtectionEnablement Ensure 20-30% of team capacity is preserved for discovery work. Secure necessary user/data access to support experiments. Track key discovery metrics such as experiments per month, time-to-decision, and pre-commit validation rates. RiskIssue Management (RAID Hygiene) Identify and escalate high-impact risks at least two sprints before potential impact. Drive ownership and mitigation tracking, ensuring minimal blocker aging and no unexpected \"red\" statuses. Financial ManagementControls Maintain financial discipline through forecast-to-actual tracking (target variance within 5-10%). Conduct variance analysis, enforce change-order controls, manage SOW/vendor contracts, timesheets, and resource allocation. Provide \"dollars at risk\" reporting directly tied to outcome delivery. CadenceGovernance Run an efficient operating rhythm: daily standups, weekly 30-minute decision syncs, bi-weekly demos, and monthly financial reviews. Executive Communication Prepare a single-slide summary per initiative, covering KPIs, top three risks, next two key decisions, and budget-to-date versus forecast.\nOut of Scope Product backlog, scope, or UX decision-making Root-cause analysis of operational or technical issues Qualifications 7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred). Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results. Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management. Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences.","company":"Ameriinfovets","rawCompany":"ameriinfovets","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-27T03:44:27.454Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"492110","title":"Couriers and Express Delivery Services","slug":"couriers-and-express-delivery-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Delivery Program Manager","description":"Position / Job Title: Delivery Program Manager - (Hybrid, 2 Days Onsite per Month) Client: JetBlue Airways Location: New York, NY\n\nDelivery Program Manager - Loyalty Products (ProgramPartnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners.\n\nKey Responsibilities Clarity on ScopeOutcomes Fully internalize each initiative's purpose, goals, and success metrics. Maintain a concise one-page narrative for each initiative. Confidently communicate to diverse audiences (executives, engineers, marketers, finance, support, partners) - explaining the technology, customer impact, and business value in clear, plain language. Dependency ManagementCritical Path Control Create and maintain dependency maps and delivery contracts (definition of ready/done, handoff SLAs). Actively reduce dependency delays, improve lead times, and raise the Delivery-Contract Hit Rate. Discovery ProtectionEnablement Ensure 20-30% of team capacity is preserved for discovery work. Secure necessary user/data access to support experiments. Track key discovery metrics such as experiments per month, time-to-decision, and pre-commit validation rates. RiskIssue Management (RAID Hygiene) Identify and escalate high-impact risks at least two sprints before potential impact. Drive ownership and mitigation tracking, ensuring minimal blocker aging and no unexpected \"red\" statuses. Financial ManagementControls Maintain financial discipline through forecast-to-actual tracking (target variance within 5-10%). Conduct variance analysis, enforce change-order controls, manage SOW/vendor contracts, timesheets, and resource allocation. Provide \"dollars at risk\" reporting directly tied to outcome delivery. CadenceGovernance Run an efficient operating rhythm: daily standups, weekly 30-minute decision syncs, bi-weekly demos, and monthly financial reviews. Executive Communication Prepare a single-slide summary per initiative, covering KPIs, top three risks, next two key decisions, and budget-to-date versus forecast.\nOut of Scope Product backlog, scope, or UX decision-making Root-cause analysis of operational or technical issues Qualifications 7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred). Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results. Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management. Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences.","datePosted":"2026-08-27T03:44:27.454Z","dateModified":"2026-08-27T03:44:27.454Z","hiringOrganization":{"@type":"Organization","name":"Ameriinfovets","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0a4e1d158ed0083f33b54fa1"},"url":"https://jobsearcher.com/jobs/0a4e1d158ed0083f33b54fa1"}}