{"schemaVersion":"jobsearcher.job.v1","id":"0a3e48137b9836693e9952c4","url":"https://jobsearcher.com/jobs/0a3e48137b9836693e9952c4","canonicalUrl":"https://jobsearcher.com/jobs/0a3e48137b9836693e9952c4","title":"IT Support Engineer (EUC Engineer)","description":"Dice is the leading career destination for tech experts at every stage of their careers. Our client, Spar Information Systems, is seeking the following. Apply via Dice today!IT Support Engineer- Full TimeSan Francisco, CAShift Pattern 07:00 15:00Tuesday Thursday (Local in office) in San Francisco; shift pattern 07:00 15:00 Local , timeClient is searching for an End User Support (EUS) Engineer who will deliver high-touch, 1:1 whiteglove End User Services engineering with focus on trader workflow continuity, rapid restoration, and professional stakeholder management. The opportunity:Hybrid: In officeProvide desk side and remote white glove support with VIP prioritisation.Triage and resolve L2/L3 incidents across trading apps, AV, Office, Windows, and Intune managed endpoints.Maintain high quality communications and ticket updates.Work with app owners, infra teams, and vendors as needed while maintaining ownership.Identify recurring issues, propose fixes, and contribute to service improvement.What You Need7-9 years of experienceSkills:Trading Application SupportAV/VC SupportMicrosoft Endpoint ManagementAzure/Entra ID FundamentalsOffice 365 SuiteWindows 10/11Mobile Device SupportMinimum requirements: Trader support experience in front office/high pressure environments. Whiteglove/concierge support for senior stakeholders and VIPs. Degree in Computer Science or equivalent demonstrable experience. User first mindset prioritizing end user experience.","company":"Via Dice","rawCompany":"via dice","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-17T03:28:39.880Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Engineer (EUC Engineer)","description":"Dice is the leading career destination for tech experts at every stage of their careers. Our client, Spar Information Systems, is seeking the following. Apply via Dice today!IT Support Engineer- Full TimeSan Francisco, CAShift Pattern 07:00 15:00Tuesday Thursday (Local in office) in San Francisco; shift pattern 07:00 15:00 Local , timeClient is searching for an End User Support (EUS) Engineer who will deliver high-touch, 1:1 whiteglove End User Services engineering with focus on trader workflow continuity, rapid restoration, and professional stakeholder management. The opportunity:Hybrid: In officeProvide desk side and remote white glove support with VIP prioritisation.Triage and resolve L2/L3 incidents across trading apps, AV, Office, Windows, and Intune managed endpoints.Maintain high quality communications and ticket updates.Work with app owners, infra teams, and vendors as needed while maintaining ownership.Identify recurring issues, propose fixes, and contribute to service improvement.What You Need7-9 years of experienceSkills:Trading Application SupportAV/VC SupportMicrosoft Endpoint ManagementAzure/Entra ID FundamentalsOffice 365 SuiteWindows 10/11Mobile Device SupportMinimum requirements: Trader support experience in front office/high pressure environments. Whiteglove/concierge support for senior stakeholders and VIPs. Degree in Computer Science or equivalent demonstrable experience. User first mindset prioritizing end user experience.","datePosted":"2026-06-17T03:28:39.880Z","dateModified":"2026-06-17T03:28:39.880Z","hiringOrganization":{"@type":"Organization","name":"Via Dice","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"0a3e48137b9836693e9952c4"},"url":"https://jobsearcher.com/jobs/0a3e48137b9836693e9952c4"}}