Bilingual Office Assistant

THIS IS A CLOSING SHIFT JOB DUTIES INCLUDE: ● Confirm patients’ active insurance status and eligibility for specific services Review policy details including deductibles, co-pays, out-of-pocket limits, and exclusions ●Use online portals or contact insurance providers directly to verify benefits ● Obtain prior authorizations for procedures, therapies, or medications when required companies ● Ensure all necessary documentation is collected and submitted to insurance ● Track authorization status and follow up on pending approvals ● Inform patients about their coverage, financial responsibilities, and any limitations ● Answer questions related to insurance benefits, billing, and claims ● Provide support in resolving coverage disputes or denials ● Collaborate with Administration staff and assist with answering phone calls with a professional etiquette manner ● Update patient records with verified insurance information ● Maintain logs of verification activities for audits and reporting ● Ensure compliance with HIPAA and other privacy regulations ● Work closely with front desk, clinical staff, and billing departments ● Communicate changes in coverage or authorization status to relevant personnel ● Assist in resolving discrepancies between insurance data and patient records Job Type: Full-time Pay: $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Work Location: In person