Manager I Business Intelligence (Consumer Loan Operational Analytics)

OverviewManages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights. Oversees the development and delivery of complex operational and strategic reporting. Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.ResponsibilitiesTranslate business needs into reporting strategies and ensure alignment with functional objectives and actionable insightsLead execution of reporting and analytics projects that support decision-making and performance monitoringCollaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmapEnsure data integrity, reporting standards, and quality control across all deliverablesTrack team performance, assign projects, and evaluate capacity against business needsCoach team on complex data analyses, root cause assessments, and operational performance measurementQualificationsBachelor's degree in related field or equivalent combination of training, education and experience.College/university degree and 5+ years work experience; 1+ years of management experienceProven ability to lead a team of analysts in delivering actionable insights and reports that support business objectivesStrong analytical skills to interpret data trends and provide solutions to business challenges through data analysisEffective skill in building relationships with internal clients, understanding their data needs, and delivering tailored BI solutionsStrong skills in documenting procedures, reports, and analytical findings to ensure transparency and repeatability of processesEffective leadership in managing a team, driving performance to meet organizational goalsAbility to identify challenges and develop practical solutions that optimize team performanceSkill in managing daily operations with a focus on efficiency and productivityStrong interpersonal skills for coordinating with team members and other departmentsCommitment to empowering team members to take initiative and make decisions in their rolesProficiency in setting goals and evaluating team performance to achieve business objectivesDesired QualificationsMaster's Degree in related field or equivalent combination of training, education and experience.Additional InformationHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE 100 Best Companies to Work For 2026Yello and WayUp Top 100 Internship Programs 2025Computerworld Best Places to Work in IT 2026Most Loved Workplace - America's Top Most Loved Workplaces 20252025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in America 2026Military Times 2025 Best for Vets EmployersForbes 2026 America's Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall ExcellenceMilitary.com Top Military Spouse Employers 20252026 Handshake Early Talent AwardNewsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.