{"schemaVersion":"jobsearcher.job.v1","id":"09c8d2d8689ec1580f1bfbb5","url":"https://jobsearcher.com/jobs/09c8d2d8689ec1580f1bfbb5","canonicalUrl":"https://jobsearcher.com/jobs/09c8d2d8689ec1580f1bfbb5","title":"Lead Solution Engineer","description":"OverviewAs Specialist Solution Engineer, you will champion Agentforce IT Service, demonstrating its value within Salesforce and translating technical capabilities into business impact. You'll act as a subject matter expert, accelerate sales, and help integrate IT and HR service workflows on a single platform. You'll work with cross-functional teams to articulate how AI, automation, and CMDB insights improve incident management and service delivery. This role offers a chance to shape how enterprise IT services are delivered in an increasingly AI-driven environment.Compensation / Benefitstime off programsmedical, dental, visionmental health supportpaid parental leavelife and disability insurance401(k)ResponsibilitiesDemonstrate and evangelize Agentforce IT Service to prospects and customersArticulate value and integration within the Salesforce portfolioServe as a subject matter expert on ITSM, CMDB, and automationDrive sales outcomes by addressing customer needs with tailored solutionsHighlight cross-departmental workflows unifying IT, HR, and other service teamsCollaborate with cross-functional teams to accelerate deployment and adoptionKey requirementsthink outside the boxchallenge the status quostrong communication and storytelling skillsIT Service Management (ITSM)Salesforce platform familiarityConfiguration Management Database (CMDB) insights","company":"Salesforce","rawCompany":"salesforce","city":"Oak Park","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-10-26T13:27:56.201Z","occupations":[{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Solution Engineer","description":"OverviewAs Specialist Solution Engineer, you will champion Agentforce IT Service, demonstrating its value within Salesforce and translating technical capabilities into business impact. You'll act as a subject matter expert, accelerate sales, and help integrate IT and HR service workflows on a single platform. You'll work with cross-functional teams to articulate how AI, automation, and CMDB insights improve incident management and service delivery. This role offers a chance to shape how enterprise IT services are delivered in an increasingly AI-driven environment.Compensation / Benefitstime off programsmedical, dental, visionmental health supportpaid parental leavelife and disability insurance401(k)ResponsibilitiesDemonstrate and evangelize Agentforce IT Service to prospects and customersArticulate value and integration within the Salesforce portfolioServe as a subject matter expert on ITSM, CMDB, and automationDrive sales outcomes by addressing customer needs with tailored solutionsHighlight cross-departmental workflows unifying IT, HR, and other service teamsCollaborate with cross-functional teams to accelerate deployment and adoptionKey requirementsthink outside the boxchallenge the status quostrong communication and storytelling skillsIT Service Management (ITSM)Salesforce platform familiarityConfiguration Management Database (CMDB) insights","datePosted":"2026-10-26T13:27:56.201Z","dateModified":"2026-10-26T13:27:56.201Z","hiringOrganization":{"@type":"Organization","name":"Salesforce","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oak Park","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"09c8d2d8689ec1580f1bfbb5"},"url":"https://jobsearcher.com/jobs/09c8d2d8689ec1580f1bfbb5"}}