Account Manager

Company DescriptionIncentive Services is a global leader in non-cash incentive and recognition programs. We partner with organizations to elevate workplace culture by providing strategic solutions for employee engagement, retention, and performance. Our comprehensive approach integrates recognition tools, brand management strategies, and incentive programs to inspire positive behavior and strengthen organizational loyalty. Beyond software and rewards, we are committed to helping businesses achieve measurable success through tailored engagement initiatives.Role DescriptionThis is a full-time, on-site position based in the Greater Minneapolis-St. Paul Area. As an Account Manager, you will oversee client relationships, coordinate program implementation and ongoing support, and ensure exceptional customer satisfaction. Responsibilities include acting as a primary point of contact for clients, managing project timelines, overseeing budgets, customizing solutions to meet client needs, and aligning internal resources to deliver results. The role requires proactive communication, collaboration with internal teams, and a commitment to building strong client partnerships.QualificationsAccount management, client relationship building, and program implementationProject management skills, including the ability to manage timelines and budgetsStrong communication, presentation, and interpersonal skillsProblem-solving, attention to detail, and a customer-focused mindsetProficiency in software applications and tools relevant to account management. Microsoft Excel, PowerPoint, Outlook for example.Ability to work on-site in the Greater Minneapolis-St. Paul AreaBachelor’s degree in Business Administration, Marketing, or related field (preferred not required)Experience in the incentive or recognition industry (a strong plus)