{"schemaVersion":"jobsearcher.job.v1","id":"09b647d8b02deac7ee9f19bc","url":"https://jobsearcher.com/jobs/09b647d8b02deac7ee9f19bc","canonicalUrl":"https://jobsearcher.com/jobs/09b647d8b02deac7ee9f19bc","title":"MSP Engineer","description":"Job Description\n\nCompany Description Our client is a well-established technology integration and managed services organization specializing in enterprise security and connected infrastructure solutions. Their team is focused on delivering reliable service, technical excellence, and long-term client partnerships. Job DescriptionKey Responsibilities:Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer experiences.Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance.Project Support: Assist in project delivery, ensuring alignment with scope and documentation.Risk & Communication: Act as an escalation point, conduct root cause analyses, and provide clear client communication.Team Collaboration: Mentor engineers, contribute to process improvements, and support cross-functional teams.Qualifications Requirements:Technical Experience:  IT/security systems, scripting (PowerShell, Python),  years managing client relationships.Soft Skills: Strong communication, problem-solving, attention to detail, and ability to work collaboratively.Certifications & Tools (Preferred): Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja, Zendesk), MCSA/MCSE, Axis, Fortinet.Benefits:Competitive salary Health, vision, and dental insurance401k + profit sharingGrowth-oriented, collaborative team environmentAdditional InformationCompetitive compensation, benefits package, retirement offerings, and additional employee programs.","company":"Jobstack","rawCompany":"jobstack","city":"Los Angeles","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-07-27T23:49:03.204Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"MSP Engineer","description":"Job Description\n\nCompany Description Our client is a well-established technology integration and managed services organization specializing in enterprise security and connected infrastructure solutions. Their team is focused on delivering reliable service, technical excellence, and long-term client partnerships. Job DescriptionKey Responsibilities:Client Support: Resolve helpdesk tickets, provide troubleshooting, and ensure excellent customer experiences.Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance.Project Support: Assist in project delivery, ensuring alignment with scope and documentation.Risk & Communication: Act as an escalation point, conduct root cause analyses, and provide clear client communication.Team Collaboration: Mentor engineers, contribute to process improvements, and support cross-functional teams.Qualifications Requirements:Technical Experience:  IT/security systems, scripting (PowerShell, Python),  years managing client relationships.Soft Skills: Strong communication, problem-solving, attention to detail, and ability to work collaboratively.Certifications & Tools (Preferred): Milestone XProtect, Access Control Systems, Veeam, AWS/Azure, RMM tools (Connectwise, Ninja, Zendesk), MCSA/MCSE, Axis, Fortinet.Benefits:Competitive salary Health, vision, and dental insurance401k + profit sharingGrowth-oriented, collaborative team environmentAdditional InformationCompetitive compensation, benefits package, retirement offerings, and additional employee programs.","datePosted":"2026-07-27T23:49:03.204Z","dateModified":"2026-07-27T23:49:03.204Z","hiringOrganization":{"@type":"Organization","name":"Jobstack","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Los Angeles","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"09b647d8b02deac7ee9f19bc"},"url":"https://jobsearcher.com/jobs/09b647d8b02deac7ee9f19bc"}}