{"schemaVersion":"jobsearcher.job.v1","id":"09a8dfdab2c3c8f3ad43a0eb","url":"https://jobsearcher.com/jobs/09a8dfdab2c3c8f3ad43a0eb","canonicalUrl":"https://jobsearcher.com/jobs/09a8dfdab2c3c8f3ad43a0eb","title":"Client Onboarding Associate","description":"Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.\r\nClient Onboarding Associate – Columbia, SC\r\nIn this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big-picture thinkers, optimistic, self-motivated, adaptive and collaborative.\r\nYour Job\r\nLearning how to repair and troubleshoot copiers and network connectivity\r\nFollowing procedures for removal and delivery of equipment\r\nInstalling equipment on-site and make necessary adjustments\r\nProviding outstanding customer service to our clients\r\nInventory management\r\nDemonstrates strong technical and customer relations skills\r\nPerforms basic network connectivity / installations\r\nAccurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications\r\nIdentify the most cost-effective troubleshooting procedure\r\nAddressing customer concerns with a positive attitude while ensuring optimal outcomes\r\nLearning new things quickly and solving problems\r\nShows interest in electronics, mechanics or computers\r\nNoticing the details and going the extra mile\r\nEffective problem solving, deductive reasoning, analytical and time management skills\r\nWillingness to learn and be certified on products\r\nYou Bring to Novatech\r\nExperience resolving customer issues\r\nA proven attendance history and a strong desire to excel\r\nA valid driver's license\r\nProfessional appearance and demeanor\r\nProficient verbal and written communication skills (use of company email for external customer communications).\r\nYou Must be Able to\r\nLift, push or pull up to 100 pounds\r\nLoad trucks and vehicles\r\nStand up to 8 hours a day\r\nDrive to client locations – company vehicle is provided to facilitate employee travel between job sites and personal use of the company vehicle is not allowed.\r\nBenefits\r\nNovatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.\r\nMarket competitive salary based upon experience\r\nComprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage\r\n401(k) plan with matching company contribution\r\nGenerous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Paid Maternal/Parental Leave\r\nEmployee Recognition Program\r\nNovatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.\r\nEqual Opportunity Employer\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","company":"Novatech","rawCompany":"novatech","city":"Columbia","state":"SC","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:56:15.776Z","occupations":[{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Onboarding Associate","description":"Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.\r\nClient Onboarding Associate – Columbia, SC\r\nIn this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big-picture thinkers, optimistic, self-motivated, adaptive and collaborative.\r\nYour Job\r\nLearning how to repair and troubleshoot copiers and network connectivity\r\nFollowing procedures for removal and delivery of equipment\r\nInstalling equipment on-site and make necessary adjustments\r\nProviding outstanding customer service to our clients\r\nInventory management\r\nDemonstrates strong technical and customer relations skills\r\nPerforms basic network connectivity / installations\r\nAccurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications\r\nIdentify the most cost-effective troubleshooting procedure\r\nAddressing customer concerns with a positive attitude while ensuring optimal outcomes\r\nLearning new things quickly and solving problems\r\nShows interest in electronics, mechanics or computers\r\nNoticing the details and going the extra mile\r\nEffective problem solving, deductive reasoning, analytical and time management skills\r\nWillingness to learn and be certified on products\r\nYou Bring to Novatech\r\nExperience resolving customer issues\r\nA proven attendance history and a strong desire to excel\r\nA valid driver's license\r\nProfessional appearance and demeanor\r\nProficient verbal and written communication skills (use of company email for external customer communications).\r\nYou Must be Able to\r\nLift, push or pull up to 100 pounds\r\nLoad trucks and vehicles\r\nStand up to 8 hours a day\r\nDrive to client locations – company vehicle is provided to facilitate employee travel between job sites and personal use of the company vehicle is not allowed.\r\nBenefits\r\nNovatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.\r\nMarket competitive salary based upon experience\r\nComprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage\r\n401(k) plan with matching company contribution\r\nGenerous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Paid Maternal/Parental Leave\r\nEmployee Recognition Program\r\nNovatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.\r\nEqual Opportunity Employer\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:56:15.776Z","dateModified":"2026-07-16T01:56:15.776Z","hiringOrganization":{"@type":"Organization","name":"Novatech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbia","addressRegion":"SC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"09a8dfdab2c3c8f3ad43a0eb"},"url":"https://jobsearcher.com/jobs/09a8dfdab2c3c8f3ad43a0eb"}}